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Troubleshooting LaserFAX

When LaserFAX does not activate, ensure that:

• The WorkCentre 480cx is connected and plugged in.

• The parallel interface cable is properly connected and is not

longer than 6 feet.

• No error message is displayed on the WorkCentre 480cx. If an

error message is displayed, check the Troubleshooting section
of this manual to diagnose the problem.

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Summary of Contents for Document WorkCentre 480cx

Page 1: ...To Quit Acrobat Thank you please click on the X in the corner...

Page 2: ...hapter s Table of Contents or click on the Search button to look for key words or phrases To go to the printable copy of this User Guide click on the Print Preview button on the left Safety Notes 1 Ge...

Page 3: ...ial law or hereinafter granted Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Xerox and all Xerox products mentioned in this publication are registered...

Page 4: ...s carefully before operating the WorkCentre 480cx and refer to them as needed to ensure the continued safe operation of your WorkCentre Follow all warnings and instructions marked on or supplied with...

Page 5: ...to the machine This product is equipped with a grounding type plug The plug will fit only into a grounded power outlet This is a safety feature To avoid risk of electric shock contact your electrician...

Page 6: ...e blocked or covered The WorkCentre 480cx should never be located near or over a radiator or heat register The WorkCentre 480cx should not be placed in a built in installation unless proper ventilatio...

Page 7: ...ed Avoid direct viewing of the document lights The lamps are bright and while not harmful they may cause an annoying afterimage Always keep the document cover closed during operation and storage If yo...

Page 8: ...User Options System Data Click on one of the following topics or use the Search button on the left Set Up Your Machine Unpacking Control Locations and Functions Choosing a Location Setting Up Your Mac...

Page 9: ...may vary according to country 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 WorkCentre 480cx Ink Cartridges WC480cx Quick Installation Guide WC480cx Quick Reference Guide Document exit...

Page 10: ...n components and their locations Note Your machine may look slightly different than the illustration Paper Feeder Extension Paper Exit Tray Automatic Paper Feeder Automatic Document Feeder Document In...

Page 11: ...Book TOC Chapter TOC Search Quit 1 4 LINE Jack EXT Jack PC Cable Connector Power Cord Connector Black Ink Control Panel Inside Color Ink Next Page Previous Page...

Page 12: ...ve enough space to allow for easy paper loading paper unloading and opening of the front cover Do not place your machine In direct sunlight Near heat sources or air conditioners In dusty or dirty envi...

Page 13: ...Printer Exit Tray out from the base of the machine If desired fold out the extension tray Document Exit Tray Insert the two tabs on the document exit tray into the slots on the front of your machine...

Page 14: ...delines for more detailed connection scenarios Plug one end of the telephone line cord into the TEL LINE jack and the other end into a standard phone wall jack Extension Phone If you want to use a reg...

Page 15: ...e computers Using the supplied Centronics parallel cable connect your WorkCentre 480cx to a computer that supports bi directional communications IEEE standard 1284 Note If using another parallel cable...

Page 16: ...om the power outlet 1 Plug the parallel cable into the connector on the back of the WorkCentre 480cx Swing the metal clips of the connector inward until they lock firmly inside the notches on the para...

Page 17: ...and the other end into a grounded AC power outlet 2 The machine turns on and performs a self diagnostic test POWERING UP PLEASE WAIT appears on the LCD display If you are setting up the machine for t...

Page 18: ...firm your settings The WorkCentre 480cx returns to standby mode If there are no ink cartridges installed ALL CART EMPTY appears in the top line of the display Note If you do not set the date and time...

Page 19: ...ovide specific information to the Workcentre 480cx about the cartridges you install This allows the printer to keep track of which cartridges are installed and to gauge ink cartridge utilization There...

Page 20: ...dge Compartment Cover is now accessible 2 Open the Cartridge Compartment Cover by lifting up on the recessed handle The Cartridge Carrier Assembly moves to the center of the machine 3 Unwrap and remov...

Page 21: ...hing the electrical contacts on the cartridge 4 Carefully remove the sealing tape by pulling straight out on the tab located at the end of the Ink Cartridge Note Ensure that there are no pieces of tap...

Page 22: ...he holder and push it in the direction of the arrow until it clicks into place Note If you want to install the optional Photo Ink Cartridge you must first remove the Black Ink cartridge Next install t...

Page 23: ...remove the sealing tape by pulling straight out on the tab located on the end of the Ink Cartridge 9 Locate the Color Ink Cartridge holder inside the printer The Color Ink Cartridge holder is located...

Page 24: ...Compartment Cover CARTRIDGE CHANGED appears in the display 12 Press the Down or Up button until BOTH appears in the display 13 Press the Start Enter Button LEFT CARTRIDGE appears in the top line of t...

Page 25: ...confirm your choice The Cartridge Carrier Assembly moves back to the docking position 18 Run a Cartridge Alignment Test This will ensure that your WorkCentre 480cx generates the best possible prints R...

Page 26: ...rom drying out To store an ink cartridge in the storage unit Insert the ink cartridge into the storage unit and push down lightly until it clicks into place When switching between photo and black ink...

Page 27: ...r inkjet paper Using the Automatic Paper Feeder You can stack paper envelopes card stocks labels or transparencies in the Automatic Paper Feeder to feed automatically If there is no paper loaded in th...

Page 28: ...ding paper place the media into the Manual Paper Feeder one sheet at a time 1 Pull the Extension Tray on the Automatic Paper Feeder all the way up 2 Prepare the print material for loading For paper an...

Page 29: ...o the packaging for the transparency stock to determine the print side Hold the transparencies by the edges and avoid touching the print side Be careful not to scratch or leave fingerprints on the pri...

Page 30: ...of print material a Load paper or transparencies with the print side facing you b Load letterhead paper with the design side face up The top edge of the sheet with the logo should enter the printer f...

Page 31: ...make sure that you select the source and the correct paper size from your software application before starting your print job Loading Envelopes When printing envelopes remember to use the envelope gu...

Page 32: ...lope with the stamp area must enter the Automatic Paper Feeder first The right edge of the envelope must align with the raised edge of the envelope guide 3 Squeeze the Left Paper Guide and move it to...

Page 33: ...verely damage the printer Using the Manual Paper Feeder Use the Manual Paper Feeder to feed paper one sheet at a time into your machine Note When you print a file from your PC using the Manual Paper F...

Page 34: ...he paper guide to the edge of the print media the guide may bend the media or prevent the media from feeding Note Refer to Loading Paper for specific instructions on loading various types of media 2 E...

Page 35: ...er until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or other condi...

Page 36: ...g papers it does not require special ink jet papers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Paper Types Plain P...

Page 37: ...prints from your printer Transparencies Your transparencies will possess excellent contrast sharpness and color Iron on Transfers Use inkjet T shirt transfers to create and personalize T shirts sweat...

Page 38: ...ne sheet at a time For transparencies and glossy photo paper follow these guidelines Let the printed sheets dry completely before storing them When a printed sheet has dried completely cover the print...

Page 39: ...is very high light paper stock may curl slightly due to the large amount of ink If you need to print dense graphics try printing on heavier stock Do not use thicker paper than meets the specification...

Page 40: ...nly If installing the additional software packages included on the CD ROM 16MB RAM is required Overview of WorkCentre 480cx Drivers Before the WorkCentre 480cx can interface with your computer you mus...

Page 41: ...dure In Windows 3 x Windows 95 98 or Windows NT 4 0 1 Make sure the Xerox WorkCentre 480cx is connected to your computer 2 Power off the WorkCentre 480cx by unplugging it from the wall outlet 3 Turn o...

Page 42: ...to start the installation program The Xerox WorkCentre 480cx installation program will begin 6 Follow the on screen instructions to complete the software installation Note When installing LaserFAX Lit...

Page 43: ...rinter in Windows after installing the printer driver Uninstalling Software Uninstallation of software is required only if you are upgrading the software or if your installation fails In Windows 3 x I...

Page 44: ...Programs 3 Locate the Start Menu Program Item for the component you wish to uninstall 4 Click on the Submenu uninstall icon for the component you wish to remove A window will open prompting you to con...

Page 45: ...Buttons Use to call most frequently used numbers with one button Also use in conjunction with the Menu button to set up special functions or print reports Express Use to quickly scan documents into me...

Page 46: ...used to make adjustments Right and Left Use to move cursor left or right across the display Stop Use to stop an operation at any time Copy Use to copy a document Start Enter Use to start a job Also u...

Page 47: ...Use to choose the resolution of copied or transmitted documents Contrast Use to choose the contrast of copied or transmitted documents Speed Dual Use to dial calls and send fax documents by entering...

Page 48: ...the Up or Down button to choose the desired loudness of the ringer You can choose between OFF LOW MED medium or HIGH settings The selected ringer sounds and the display indicates the loudness level No...

Page 49: ...ution or Contrast button on the control panel 1 Press the Menu button then press the System Setup button on the one touch keypad The display indicates RINGER VOLUME 2 Press the Up or Down button until...

Page 50: ...esired mode STANDARD use with most documents FINE use for documents with fine detail such as small print SUPER FINE use for documents that have extremely fine detail 6 Press the Start Enter button to...

Page 51: ...until you find the desired mode NORMAL use with documents of average or normal contrast DARKEN use with documents with low contrast or light images LIGHTEN use with documents with high contrast or da...

Page 52: ...splay 3 Press the Start Enter button PRINTING appears on the LCD display The WorkCentre 480cx will then print out a Cartridge Alignment pattern sheet consisting of a series of four test patterns The p...

Page 53: ...irm your selection The LCD panel updates and the set up screen for the Alignment B test pattern is displayed 6 Using the Number Keypad enter the number of the line which appears the straightest from p...

Page 54: ...Clean Head Procedure 1 Press the Menu button then press the Maintenance button on the one touch keypad The display indicates SELF TEST 2 Press the UP button CLEAN HEAD appears in the LCD display 3 Pr...

Page 55: ...ult language 1 Press the Menu button then press the System Setup button on the one touch keypad The display indicates RINGER VOLUME 2 Press the Up or Down buttons until SELECT LANGUAGE and ITEM 1 5 ap...

Page 56: ...e range from 1 through 7 with 7 representing the loudest setting 3 After choosing the desired volume level press the button to return to the Standby mode Setting the Clock Mode You can configure your...

Page 57: ...d time are displayed A flashing cursor in the display prompts you to enter the date 2 Using the number keypad enter the current date using a MMDDYYYY date format If you make a mistake use the right an...

Page 58: ...and Name In some countries you are required by law to indicate your fax number on any fax you send The System ID including your telephone number and name will be printed at the top of each page sent...

Page 59: ...elete button to delete the number 3 Press Enter when the correct number is displayed The display prompts you to enter your ID name 4 Enter your ID name This can be any name up to 20 characters in leng...

Page 60: ...seful information like Scheduled Jobs and System Data The following reports are available Journal One Touch button 14 The journal consists of two reports a Transmission Report and a Reception Report E...

Page 61: ...error occurs during transmission ERR The machine can be set to print no report at all OFF You can print this report manually at any time you want Schedule Job One Touch button 17 The Schedule Informa...

Page 62: ...ss the Menu button 2 Press the One Touch button corresponding to the desired report on the one touch keypad Refer to the table below The selected list will be printed out One Touch Button Button Label...

Page 63: ...jam or is printing a file sent from a PC User Options System Data Your machine has various user selectable features These options are preset at the factory but you may need to change them To find out...

Page 64: ...rns to the Standby mode Selectable Options These instructions assume you ve followed the steps listed in the previous procedure Setting an Option and the machine is prompting you to change one of the...

Page 65: ...or receptions ON Press 2 to disable automatic printing of the Journal OFF You can still print Journal reports manually at any time See To Print Reports REMOTE RCV CODE The remote receive start code a...

Page 66: ...or Correction mode off RX REDUCTION When receiving a document as long as or longer than the paper installed in your machine the machine can reduce the data in the document to fit the paper size in the...

Page 67: ...ong the vertical axis only The net effect will be a vertical compression of the image as shown below DISCARD SIZE When receiving or copying a document as long as or longer than the paper installed in...

Page 68: ...cally redial a remote fax machine if it was busy or does not answer the first call Enter the number of minutes from 1 to 15 using the number keypad REDIALS Enter the number of redial attempts from 0 t...

Page 69: ...e number date and time of the reception at the bottom of each page of a received document Press 1 to turn this feature on Press 2 to turn this feature off CONT POLL REPORT Continuous Polling Report Yo...

Page 70: ...to determine how time is displayed on your machine Press 1 to select a 12 hour Clock Mode Press 2 to select a 24 hour Clock Mode DRPD Distinctive Ring Pattern Detection MODE Distinctive Ring is a tel...

Page 71: ...on Distinctive Ring service must be installed on your telephone line by the telephone company To set up Distinctive Ring Pattern Detection you will need another telephone line at your location or some...

Page 72: ...and the previously set reception mode is ignored If you turn DRPD off the machine returns to any previously set reception mode Note DRPD must be set up again if you re assign your fax number or conne...

Page 73: ...e COPY RATE menu you can reduce or enlarge the size of a copied image from 25 to 200 in increments of 1 Collation When the COPY COLLATE menu option is set to ON the machine sorts the copy job For exam...

Page 74: ...machine will make a copy To make copies using the Copy menu features 1 Adjust the document guides to match the width of the document 2 Slide the document face down into the Automatic Document Feeder u...

Page 75: ...you can manually adjust the copy image scale size settings The number in the right corner of the bottom line shows the current image percentage To reduce or enlarge the image size enter the percent v...

Page 76: ...each other Press 1 or 2 to choose the desired collation method You can also press the Down button to choose the default collation setting 2 OFF The LCD display scrolls back and shows the first option...

Page 77: ...uch Number Sending a Fax Using a Speed Dial Number Sending a Fax Using Group Dialing Multi Address Transmission Sending a Fax After Talking Canceling a Transmission Confirming a Transmission Memory Tr...

Page 78: ...riority Transmission Polling What is Polling Being Polled By a Remote Machine TX POLL Adding Documents To the Job to be Polled Cancelling a Job Already in Memory Which is Waiting to be Polled PC Faxin...

Page 79: ...is called Manual Faxing For information and instructions for Manual Faxing refer to Manual Faxing By faxing the document directly from your computer workstation using LaserFAX Lite a software applica...

Page 80: ...on paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Note If your document falls into any of the above categories make a co...

Page 81: ...o the Automatic Document Feeder until it is grasped and pulled into the machine The display alternately reads DOCUMENT READY and shows the remaining memory capacity Up to 30 sheets may be inserted at...

Page 82: ...ke a mistake while entering a number move the cursor under the incorrect digit by using the Right or Left buttons and correct the number You may also delete incorrect numbers by pressing the Delete bu...

Page 83: ...ending a Fax Using a Speed Dial Number 1 Adjust the document guides to match the width of the document 2 Slide the document face down into the Automatic Document Feeder until it is grasped and pulled...

Page 84: ...g operations However before you can access the Group Dialing feature Group Numbers must be configured See Group Dialing for Multi Address Transmission for more information To send a fax using the Grou...

Page 85: ...d in the group Sending a Fax After Talking If you have a regular phone connected to the EXT jack on the back of the machine you can send a fax after speaking with a person at the remote site 1 Adjust...

Page 86: ...e will send the initial fax tones 6 Wait until you hear the fax tone from the remote fax machine 7 Press the Start Enter button on the WorkCentre 480cx The machine begins to transmit 8 Replace the han...

Page 87: ...2 Press the TX Confirm 16 button on the One Touch keypad 3 The machine prints out a Message Confirmation report You can also configure your machine to print out a confirmation report automatically eac...

Page 88: ...and their meanings see LCD Display Error Messages Memory Transmission Broadcasting With Memory Transmission Memory TX documents are stored in memory and automatically sent to one or more remote statio...

Page 89: ...3 Press the Menu button then press the Memory TX button on the One Touch keypad 4 Enter the telephone number of the remote machine There are several methods available to do this Direct entry of the te...

Page 90: ...wo digit Speed Dial number The number appears in the display Repeat Step 6 until you have entered the last fax number Press the Stop button after entering the last fax number 7 The document is scanned...

Page 91: ...ess the Menu button then press the Delay TX button on the One Touch keypad 3 Enter the telephone number of the remote machine up to 46 digits There are several methods available to do this Direct entr...

Page 92: ...appears in the display Repeat Step 5 until you have entered the last fax number Press the Stop button after entering the last fax number Note Only a single Group dial number may be used in a Delayed...

Page 93: ...cument will be sent at that time on the following day Note Remember to enter the time in either twelve or twenty four hour clock mode format depending upon which mode you enabled For more information...

Page 94: ...Contrast 2 Press the Menu button 3 Press the Add Cancel button on the One Touch keypad The LCD display prompts you to select ADD or CANCEL Note that 1 ADD is already selected in the LCD display 4 Pre...

Page 95: ...y mode Canceling a Standby Operation 1 Press Menu then press the Add Cancel button on the One Touch keypad The display prompts you to select 1 ADD or 2 CANCEL 2 Press 2 The display shows the operation...

Page 96: ...Touch number and XX designates the selected One Touch button If a number is already stored in the location the display shows the number in the upper line and 1 RENEW 2 OTHER in the bottom line Press...

Page 97: ...er the name will appear in the display whenever you press the One Touch button 4 Press the Start Enter button when the name appears correctly or without entering a name The display prompts you to pres...

Page 98: ...document after the remote machine answers Using the One Touch Address Label Sheet A One Touch label sheet is included with your machine As you store numbers in One Touch dial buttons make a note of th...

Page 99: ...ations 01 50 Storing a Number for Speed Dialing You can assign up to 50 fax or telephone speed dial numbers using the two digit numbers 01 50 on the Number keypad 1 Press and hold the Speed Dual butto...

Page 100: ...t want to assign a name skip this step 5 Press the Start Enter button when the name appears correctly or without entering a name 6 To store more telephone numbers repeat steps 2 through 5 Or To retur...

Page 101: ...mber is busy your machine will dial the next stored number and after dialing all of the stored numbers will automatically redial any number previously busy Before you can use this feature you must coo...

Page 102: ...the group Or Enter the two digit Speed Dial location to which the fax number you wish to include in the group is stored 5 Press the Start Enter button Repeat steps 4 and this step to include more des...

Page 103: ...and Polling Remote Machines CONT POLL Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter felt tip pen black ink or laser printer The...

Page 104: ...o ON all documents will be stored to memory in Fine Resolution mode If the WorkCentre 480cx is set to Super Fine Resolution mode and the remote fax machine does not support Super Fine Resolution the W...

Page 105: ...or copied unless you change the setting for an individual operation The machine will automatically revert to default settings after the operation is completed For details on how to set the default res...

Page 106: ...ine you enter your name or your company s name and telephone number When setting up One Touch or Speed Dial numbers you will also need to enter telephone numbers and names When prompting you to enter...

Page 107: ...display For example to enter the letter O press the 6 key labeled MNO Each time you press the 6 key the display shows a different letter first M the N and O and finally 6 You can enter special charac...

Page 108: ...sor by pressing the Right button then press the Number keypad button labeled with the letter you want The blinking cursor moves right and the next letter appears in the display If the letter that appe...

Page 109: ...telephone number of a remote fax machine manually by using the Number keypad The number you press appears in the LCD display Key Assigned numbers letters or characters 1 1 2 A B C 2 3 D E F 3 4 G H I...

Page 110: ...tton to enter another fax number Editing Numbers or Names If you make a mistake while entering a number or name move the cursor under the wrong digit by pressing the Right or Left button Press the cor...

Page 111: ...Pause button twice Other Functions Redial To redial the last number called 1 Press the Redial button If a document is loaded in the document tray the machine automatically begins to send Redial Memory...

Page 112: ...gh Memory 1 Press the Search button then press the Up or Down buttons to move through the memory until you find the number you want Pressing the Down button allows you to search downward through the e...

Page 113: ...Press Search then press the button labeled with the letter you want to search for A name beginning with the letter appears in the display For example if you want to find the name MOBILE press the 6 b...

Page 114: ...uch tones for the remainder of the call 3 Enter the remaining numbers required by the service The machine returns to the pulse mode after you complete the call Flash Some special phone services requir...

Page 115: ...ials the number If after the specified number of retry attempts retry count the machine fails to connect it returns to Standby mode 1 While the machine is waiting to redial the LCD display shows RETRY...

Page 116: ...n already in progress 1 Place the document face down in the Automatic Document Feeder If necessary adjust the resolution or contrast For details see Resolution and Contrast 2 Press the Menu button the...

Page 117: ...d and press the Start Enter button Or If you do not want to assign the transmission a name press the Start Enter button to skip over this step For details on how to enter letters using the Number keyp...

Page 118: ...e machine must also support Polling to use this feature Being Polled By a Remote Machine TX POLL You can program your fax machine to send documents when polled by a remote fax machine It is possible t...

Page 119: ...oll code enter a 4 digit code except 0000 6 Press the Start Enter button Or If you do not want to secure the transmission with a Poll code press the Start Enter button when the display shows 0000 for...

Page 120: ...atic Document Feeder 2 Press the Menu button 3 Press the Add Cancel button on the One Touch keypad The LCD display prompts you to select 1 ADD or 2 CANCEL 4 Press 1 The set up information for the last...

Page 121: ...t entered polling job is displayed If you have more than one polling job waiting in memory press the UP button until the set up information for the job you wish to cancel is displayed 4 Press the Star...

Page 122: ...n When you send a fax directly from your PC you simply select LaserFAX as the destination for a print job A LaserFAX dialog is then displayed that prompts you to enter the phone number and other infor...

Page 123: ...rmation To fax a document perform the following steps Note The following steps are generally the same for all versions of Windows The actual steps you perform may be slightly different depending on th...

Page 124: ...t to it as a printer 6 After the document has been converted to a fax image the Fax Conversion dialog will be displayed This dialog prompts you for details of the transmission 7 Enter the fax number m...

Page 125: ...ver sheet in the Cover sheet field or by clicking the cover sheet button and selecting from the list of cover sheet files displayed The first time you use this feature you may be asked to enter other...

Page 126: ...settings use the Options Cover sheets menu 10 Optional To hold the fax to be sent at a later time select the Hold checkbox 11 Optional If a printed copy of the fax is desired when the document is faxe...

Page 127: ...l result in the job being displayed in the All jobs pending list in the LaserFAX application 14 The fax job will appear in this list until it is transmitted using the features of the LaserFAX applicat...

Page 128: ...tures of the LaserFAX application are briefly described under LaserFAX Application Features For more detailed information on the features of the LaserFAX application refer to the on line help system i...

Page 129: ...an Advanced button that can be selected which makes available several other features for the fax job When the Advanced button is selected the dialog below is displayed Note that the Fax Conversion sc...

Page 130: ...n this location you can select a previously created and saved cover sheet Recipient In this field the recipient of the fax is entered Subject The subject of the fax is entered here Message The message...

Page 131: ...end options button will cause the following dialog to be displayed Sub Address A subaddress may be up to 20 digits long and is sometimes used to automatically route the outgoing fax to a specific fax...

Page 132: ...rmation see Registration Details in the LaserFAX Configuration program The Attach Button The Attach button is used to attach documents to the current fax job by referencing the file name of the fax do...

Page 133: ...ys the list of fax files to choose from The arrow keys are used to change the order of the attachments The Edit button is used to change the displayed path to the attached file The Delete button is us...

Page 134: ...You can select several faxes at once by holding down the CTRL key and clicking on the faxes that you wish to attach 3 When all files are attached to the fax job select OK to fax the job and its attac...

Page 135: ...r TOC Search Quit 3 59 The Keep Button The Keep button will allow you to keep a copy of the fax on the workstation hard disk When the Keep button is pressed the following dialog is displayed Next Page...

Page 136: ...lick on the Always show file list if you would like this list displayed whenever you use the Files button in the LaserFAX application 4 After making settings on this dialog select OK to return to the...

Page 137: ...cation Toolbar Features The features of the LaserFAX Toolbar are as follows The Viewer Button This will load the LaserFAX Viewer to display the fax file currently selected in the All Jobs pending Rece...

Page 138: ...iles etc lists You can also use this button to see information about users or devices From the details screen displayed on your screen you will be able to edit information about the entry you have sel...

Page 139: ...or lists of completed transmissions or receptions it will provide the option to archive the lists to a file before deleting them The Keep Button This will keep a permanent copy of a fax file The kept...

Page 140: ...an documents into your PC The QuickFax Button This allows you to send a fax without using any other program See the QuickFAX screen and on line Help for more details The Phonebook Button This will dis...

Page 141: ...menu item or click on the Phonebook icon in the toolbar to view your entries Adding Entries to the Phonebook Display the phonebook and click on the Add button or press the INS Insert key on your keyb...

Page 142: ...WorkCentre 480cx is connected and plugged in The parallel interface cable is properly connected and is not longer than 6 feet No error message is displayed on the WorkCentre 480cx If an error message...

Page 143: ...g Automatically in FAX Mode Receiving Automatically in TEL FAX Mode Receiving Manually in TEL Mode Receiving Automatically in ANS FAX Mode Receiving a Fax When the Machine is Out of Paper Distinctive...

Page 144: ...is no electronic storage of the fax in memory When used in this manner the WorkCentre 480cx is receiving faxes as a Stand Alone fax machine There are four distinct ways to configure the WorkCentre 480...

Page 145: ...le the ringing tone is sounding the machine will switch to automatic fax reception mode TEL In TEL mode automatic fax reception is turned off You can receive a fax only by manually picking up the exte...

Page 146: ...L FAX mode In these modes the WorkCentre 480cx answers incoming calls and receives faxes automatically Note During PC file printing an incoming fax will be received and stored in memory The memory is...

Page 147: ...ax automatically Note To change the number of rings before the machine answers an incoming call see Selectable Options To adjust ringer volume press the Menu button and the System Setup 04 button on t...

Page 148: ...of rings before the machine answers an incoming call see Selectable Options To adjust ringer volume press the Menu button and the System Setup 04 button on the One Touch keypad Ringer volume is the fi...

Page 149: ...button on the machine If the machine is equipped with an external phone you may also press the characters 9 star nine star on the external phone to initiate reception Note The characters 9 star nine...

Page 150: ...x receive mode is automatically activated Note If you set your machine to ANS FAX mode and your answering machine is switched off or no answering machine is connected to the Xerox WorkCentre 480cx the...

Page 151: ...s copying A document is printing After receiving documents the machine displays MEMORY RECEIVED and the cause For example NO PAPER When the condition is cleared for example by loading new paper or cle...

Page 152: ...h number is being called by the ringing pattern of the phone Using the Distinctive Ring Pattern Detection feature DRPD this machine learns the ring pattern you designate to answer the fax Unless chang...

Page 153: ...cument In other words it polls the machine holding the original document Polling Remote Machines CONT POLL You can set up the machine to automatically receive documents from unattended remote fax mach...

Page 154: ...ax machine 4 Enter the telephone number of the remote machine There are several methods available to do this Direct entry of the telephone number using the numeric keypad One Touch keypad dialing of s...

Page 155: ...appears in the display b Press the Start Enter button Repeat Step 6 to receive documents from other locations Or c If you have entered the last fax number that you want to receive from press the 2 bu...

Page 156: ...pecify A M or P M 10 Press the Start Enter button Note If you set a time earlier than the current time your machine calls the number at that time on the following day 11 The display prompts for the In...

Page 157: ...eception display and continuous poll scheduled time display 15 After Continuous Polling ends a multi communication report will be printed to show the result if the report is enabled This report featur...

Page 158: ...he installation of the other software components for the WorkCentre 480cx the LaserFAX Lite application is installed automatically LaserFAX Lite Installation To install LaserFAX Lite no additional spe...

Page 159: ...ng them print on the WorkCentre 480cx To do this perform the following steps 1 In the Xerox WorkCentre 480cxFAX program group select LaserFAX Lite Config The dialog shown below will be displayed 2 On...

Page 160: ...ed an entry for the received fax will be displayed in the Received faxes list Double click on the entry to view it You can then decide whether to keep it delete it print it or send it to another recip...

Page 161: ...n using the WorkCentre 480cx if Receive faxes to PC is selected If Receive Fax to PC is selected to allow printing or scanning on the WorkCentre 480cx you must shutdown LaserFAX Lite or temporarily di...

Page 162: ...t The WorkCentre 480cx is connected and plugged in The parallel interface cable is properly connected and is not longer than 6 feet No error message is displayed on the WorkCentre 480cx If an error me...

Page 163: ...he left Printing a Document Printer Settings Windows 95 98 and 3 x Printer Settings Windows NT 4 0 Printer Settings The Xerox WorkCentre Control Program Starting the Xerox WorkCentre 480cx Control Pro...

Page 164: ...nnected to the computer 2 Verify that you have installed the print driver software for your machine See Installing Software 3 Start the program you are using to create the document and create or open...

Page 165: ...a print job looks such as page size paper orientation and margins Settings made in the application to create the document will usually override settings made in the printer driver The Xerox WorkCentr...

Page 166: ...er from the Printers folder then select Properties from the File menu This method will provide access to the General and Details tabs as well as the Page Main and Advanced tabs Note Windows 98 also sh...

Page 167: ...consists of six tabs General tab for viewing and changing general Windows 95 printer information See your Windows 95 98 User Guide for details Details tab for viewing and changing port and timeout pa...

Page 168: ...rinter Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed The Pag...

Page 169: ...Book TOC Chapter TOC Search Quit 5 7 Media Source Click on one of the two radio buttons to select either Automatic Feeder or Manual Feeder for your paper source You can also Next Page Previous Page...

Page 170: ...ing Click Reverse Page Order to begin printing with the last page of the document The first page of your document will be on top of the stack in the output tray when your print job is complete Orienta...

Page 171: ...ransparency Film Iron On Greeting card Envelope No 10 4 1 8 x 9 1 2 in Legal 8 5 x 14 in Envelope DL 110 x 220 mm B5 JIS 182 x 257 mm Envelope C5 162 x 229 mm Executive 7 25 x 10 5 in Envelope C6 114...

Page 172: ...default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are prin...

Page 173: ...ok TOC Chapter TOC Search Quit 5 11 Print Document As When you select a document type other settings in the printer driver automatically change to accommodate that document type Next Page Previous Pag...

Page 174: ...the document you are printing Vivid Color produces enhanced color printing used for print art drawings business graphics etc Natural Color produces realistic natural color printing used for photograp...

Page 175: ...document Dry Time Delay Check this box to activate a delay between the printing of pages to allow inks to dry Media Type Use for Plain Paper typical xerographic paper Coated Paper printing on High Res...

Page 176: ...oftware version number and copyright information If you need help with the printer driver please note the version number before calling Xerox Technical Support Mode Speed quality of print Direction Dr...

Page 177: ...the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are printing from is closed T...

Page 178: ...Book TOC Chapter TOC Search Quit 5 16 Next Page Previous Page...

Page 179: ...ifferent Halftone options to determine which setting is best for a particular picture or graphic Click on the appropriate icon to select the type of Halftone desired Note Air Brush Quality is only ava...

Page 180: ...impression of the final result of your changes to the settings The image may not appear exactly as you would expect if your color monitor does not support enough colors Brightness Move the slider cont...

Page 181: ...er the names of the tabs and some of the features are different You can access the various printer settings by using either of these methods Select the Print or Print Setup command from within any Win...

Page 182: ...Book TOC Chapter TOC Search Quit 5 20 Page Setup Tab The Page Setup tab allows you to specify paper size paper source number of copies page orientation and color appearance Next Page Previous Page...

Page 183: ...TOC Chapter TOC Search Quit 5 21 Advanced Tab The Advanced tab is a main control center for choosing most of the settings which govern the appearance and printing of your document Next Page Previous...

Page 184: ...t of each main category The categories include Paper Output Graphic Document Options Each item when clicked on expands to reveal more options When clicked on each option opens a second window below th...

Page 185: ...Book TOC Chapter TOC Search Quit 5 23 Next Page Previous Page...

Page 186: ...er Size button The default settings appear in blue text enclosed in brackets When you change a setting the text turns to red Click on the title Xerox WorkCentre 480cx Document Settings to access the U...

Page 187: ...ook TOC Chapter TOC Search Quit 5 25 Cartridges Tab The Cartridges tab provides you with options for changing cleaning and aligning print cartridges and for printing test pages Next Page Previous Page...

Page 188: ...in the right position of the print cartridge carrier Align Cartridges Use the Align Cartridge feature to begin the vertical horizontal and bidirectional alignment of the printheads Clean Print Nozzle...

Page 189: ...Program includes five tabs Status Displays the printer status ink levels and print job status Options Includes setup options Cartridges Installs cleans or aligns the cartridge DOS Printing Includes se...

Page 190: ...480cx group 2 Double click on the Xerox WorkCentre 480cx Control Program icon 3 The Xerox WorkCentre 480cx Control Program on LPT1 window opens Xerox WorkCentre 480cx Control Program Window When the...

Page 191: ...apter TOC Search Quit 5 29 Using the Status tab This tab shows the printer status ink levels and print job status The Status tab includes these buttons Cancel Print Pause Print Test Page Next Page Pre...

Page 192: ...h Quit 5 30 The information area displays which job is printing which page and copy the time and any alert messages Using the Options Tab This tab allows you to specify the Control Program setup optio...

Page 193: ...ccompany printer software messages If you live outside the U S these sound effects were enabled when you installed the software Enable Buffer Mode Select Enable Buffer Mode if your printer pauses freq...

Page 194: ...on you must restart Windows 3 x for the change to take effect Note If a Xerox printer and another printer are connected to the same port on your computer through a switch box or other device check Dis...

Page 195: ...Book TOC Chapter TOC Search Quit 5 33 Using the Cartridges Tab This tab allows you to view the level of ink in the cartridges and to choose cartridge options Next Page Previous Page...

Page 196: ...load position and displays the Change Color Cartridge dialog box Install Photo Cartridge Click Install Photo Cartridge to install a Photo P N 8R7883 print cartridge in the printer Choosing this option...

Page 197: ...idges after you install a new print cartridge or when the black portions of text or graphics do not align with the color portions Note The bidirectional alignment patterns cannot be adjusted when the...

Page 198: ...TOC Chapter TOC Search Quit 5 36 Using the DOS Printing tab Use the DOS Printing tab to change print settings for DOS applications that run from the DOS prompt in Microsoft Windows Next Page Previous...

Page 199: ...to turn text scaling on or off Text Scale Mode affects the vertical line spacing of your print job For example for a 216 x 279 mm 8 5 x 11 in page with a 13 mm 1 2 in bottom margin Off prints 63 lines...

Page 200: ...Book TOC Chapter TOC Search Quit 5 38 Using the About Tab The About tab gives the Software version number and Copyright information for the Control Program Next Page Previous Page...

Page 201: ...WAIN Scanner Application TextBridge Pro Scanning With the WorkCentre 480cx Scanning With Pagis Pro Version 2 0 Starting the WorkCentre 480cx TWAIN Scanner Application WorkCentre 480cx TWAIN Scanner Ap...

Page 202: ...anner Application Windows 3 x 95 98 NT TextBridge Pro Windows 3 x Depending on the computing environment these applications are installed automatically during the installation of WorkCentre 480cx soft...

Page 203: ...lication is dependent upon your needs Both provide professional output and an easy to use interface In this environment Pagis Pro can be used individually If you desire to use a different TWAIN compli...

Page 204: ...n regarding the Pagis Pro or TextBridge applications refer to the on line help system in each application For both TextBridge and Pagis Pro additional information can be found by visiting the Pagis we...

Page 205: ...T environments this integrated application provides the scanning features of many individual applications in one package Note Pagis Pro performs scanning functions independently of the WorkCentre 480c...

Page 206: ...ation to pre scan manipulate and scan images When the WorkCentre 480cx is selected as the scanner the WorkCentre 480cx TWAIN Scanner Application launches automatically to provide prescan image manipul...

Page 207: ...s hard copy but needed to be changed you could use the Work Centre 480cx to scan the pages of the report The features of TextBridge Pro would then be applied to the scanned image and each character of...

Page 208: ...r to Installing Software in the Getting Started section of this manual Perform these steps to scan with Pagis Pro 1 Open the Pagis Inbox to access the Scan button on the Pagis Pro Toolbar Note that th...

Page 209: ...on 6 Select Scan The Pagis Scan Tool display will show that the image is being scanned At the completion of the scan the Scan Tool displays all of the pages scanned during the job 7 At this point you...

Page 210: ...Windows environment with any TWAIN compliant scanning application However the steps you perform to scan may be different for the application used to scan Note To install the WorkCentre 480cx TWAIN Sca...

Page 211: ...ner Application from TextBridge Pro below 1 Plug in the WorkCentre 480cx and switch on your PC 2 Start Windows 3 Start Open the TWAIN compliant image editing application 4 In most applications choose...

Page 212: ...Centre 480cx TWAIN Scanner window 8 Adjust the scan options as desired before initiating the final scan 9 Reload the document back into the Automatic Document Feeder 10 Click the Scan button 11 The do...

Page 213: ...om the list select Xerox WorkCentre 480cx Click Select 4 A dialog to test the Scanner Interface will be displayed Select Test and the port and scanner interface will be tested 5 The WorkCentre 480cx T...

Page 214: ...document is scanned by the WorkCentre 480cx and the updated image is displayed in TextBridge Pro Note For questions concerning TextBridge Pro either refer to the on line help or visit the Pagis web s...

Page 215: ...features the WorkCentre 480cx TWAIN Scanner window below opens when Acquire or a similar selection is selected from the File menu of a TWAIN compliant image editing application With this array of imag...

Page 216: ...Window The 480cx TWAIN Scanner Window is used to view and modify the scanned image Using the features of this window various image processing options can be applied to the scanned image Scanner Contr...

Page 217: ...contains information about using the menus and commands of WorkCentre 480cx TWAIN Scanner application Use Help anytime you need information on the use of a particular menu or command Scanner Control...

Page 218: ...s of the Basic Tab are described in this section All of the features of this tab are available when the Image type selection is True Color 256 Colors or Gray 256 Scales Refer to the table below which...

Page 219: ...e scan modes illustrate possible output for the scanned image Color or Gray 256 Scales Lineart B W Halftone B W Image Type Available Available Available Resolution All selections available 300 200 and...

Page 220: ...this scan mode but be aware that True Color images require considerable disk space to save them For instance an A4 size 8 5 x 11 300 dpi True Color image may require 24 megabytes of storage space unco...

Page 221: ...e for each individual pixel It actually provides 256 shades representing white by the value 255 and black by the value zero with progressively lighter intermediate shades of gray by values from 1 thro...

Page 222: ...de is generally the best choice for printed text or pen and ink drawings Like the Halftone B W image type this image type defines the state of each pixel in the image with one bit that is either on or...

Page 223: ...gher than 300dpi are the result of interpolation Resolution is measured in dpi dots per inch The higher the resolution is the finer the image detail and the bigger the image file size is Increasing th...

Page 224: ...ution dialog box three custom resolution settings can be made These three settings can then be displayed and selected from the Resolution menu To use the Custom Resolution dialog box 1 Type the desire...

Page 225: ...s 100 The selected scaling factor affects size of the printed scan output This feature is available when the scanned image type is set to one of the color choices or to Gray 256 scales Note When scann...

Page 226: ...boxes 2 The units of measurement may be changed to inches centimeters millimeters pixels picas points or percentages of the original image dimensions by selecting the desired unit of measurement from...

Page 227: ...ion Descreen This selection is used to eliminate moire patterns from the output image Moire patterns are objectionable patterns resulting from the superimposition of different patterns of curves Moire...

Page 228: ...to smooth the fine dot pattern found in glossy magazines made in the resolution higher than 200dpi Newspaper 85 lpi The Newspaper selection smooths the coarse grain pattern commonly found in newspaper...

Page 229: ...a named set that can be selected at any time avoiding the work of manually re entering the parameters The Image Quality Tab The features of the Image Quality tab are described below All of the featur...

Page 230: ...els Available Gray Channel Only Gray Channel Only Gray Channel Only Highlight Control Available Available Available Available Shadow Control Available Available Not Available Not Available Midtone Con...

Page 231: ...is scanned as Gray 256 Scales Halftone B W and Lineart B W The Gray Channel is also available when the scanned image is scanned in True Color RGB or 256 Colors Red Green Blue Channels The Red Green a...

Page 232: ...st value in an image All pixels above this point will be rendered as pure white If you subsequently broaden the highlight points on the Level Adjustment graph the pixels will be re mapped within the n...

Page 233: ...0 You can increase or decrease the shadows in a particular image as needed by adjusting this scroll bar Increasing the shadow value has the net effect of darkening the dark areas of your image Decrea...

Page 234: ...one values of any or all of the color channels of your images by selecting the Red Green or Blue Channel buttons and dragging the sliders to change the Midtone value You can also directly enter a valu...

Page 235: ...ox shows the distribution of brightness levels in your image To adjust the histogram plot drag the triangles located below the horizontal bar to the desired values The left black triangle changes the...

Page 236: ...ht point is the brightest value The Midtone point represents the Gamma setting for your particular screen On the histogram the Shadow and Highlight scales are divided into 255 units Therefore all pixe...

Page 237: ...s as high key or low key High key is an image pushed to the white end and low key is an image pushed to the black end of the tone curve The Midtone is a relative measure of the gamma of your monitor T...

Page 238: ...n and Blue spectrum The histogram plot is a bar chart of pixel counts or frequencies plotted against brightness levels with 0 black on the left end and 255 white at the right end The height of each li...

Page 239: ...cting the Master button Color saturation information at indicated levels will appear above the Histogram plot Clicking the Histogram button at the bottom of the dialog box displays a histogram for the...

Page 240: ...second enhancement for comparison click on Sample 2 Make new enhancements to the original Compare the images of Samples 1 and 2 5 After completing enhancement settings click on the desired sample to...

Page 241: ...e appears Notice that at every point on the default tonal map the output shadow midtone and highlight brightness levels are equal to the input shadow midtone and highlight brightness levels The shape...

Page 242: ...either scale range from 0 to 255 As shown in the figure below if the curve is changed into a convex shape above the original diagonal the enhanced image will be brighter than the original If the curve...

Page 243: ...Click on the Tonal Map curve an indicator appears which can then be dragged to change the shape of the curve a If a previously saved Tonal Map is desired select the Load button An Open dialog box appe...

Page 244: ...see a histogram of the changes made 4 Select the OK button to accept all the changes or the Cancel button to abandon all unsaved changes Tonal Map with Color Scanning With color scanning selected you...

Page 245: ...the Color or Gray 256 Scales selections are made for Image Type Refer to the table below which indicates the tab features that are available for the Lineart B W and Halftone B W Image Type selections...

Page 246: ...his option Sharpen This selection emphasizes the edges of an image It sharpens the image boundaries by increasing the relative contrast between adjacent pixels In general sharpen filters should only b...

Page 247: ...More This option further softens the image by performing the same function as the Blur option but to a greater extent Note If you blur the image too much you will risk losing texture and depth in the...

Page 248: ...ip an image The flipping mechanism flips an image about the horizontal or vertical axis Invert Image This function inverts all the tone values providing a photographic negative of the original This ef...

Page 249: ...g is detailed information about the tools available in the Preview Window Image Control Tools The Image Control Tools are used to control the image displayed in the Preview Window The functions of the...

Page 250: ...lect the Scan button only the area within the selection frame will be included in the final scan To use the Frame tool 1 Select the Frame tool by clicking the Frame tool icon Image Control Tools For i...

Page 251: ...lection frame 4 To move the selection frame to a different area of the image without changing its size or shape place the cursor within the selection frame and drag it to the desired location 5 To cre...

Page 252: ...f interest in the preview area and clicking the left mouse button The preview area will be doubled in size Click again and the area will again be enlarged by a factor of 100 By repeating this process...

Page 253: ...rsor in the preview area and clicking the left mouse button Note The Zoom In and Out tools do not affect the image produced by the Scan control It only affects the Preview Display Width and Height Ind...

Page 254: ...in the Preview Window Scan Button The Scan button is used to obtain the final scan of the document after all of the enhancement features have been applied to the prescanned document When Scan is sele...

Page 255: ...ending a Fax Paper Jams While the Machine is Printing If Jammed in the Paper Feed Area at the Rear of the Machine If Paper is Jammed in the Printer Output Area If Paper is Jammed Inside the Machine Ti...

Page 256: ...Sending a Fax If a document jams while you are sending it DOCUMENT JAM appears in the display CAUTION Do not pull the document out of the slot or you may damage your machine 1 Open the control panel...

Page 257: ...Paper Jams While the Machine is Printing By carefully selecting paper type and loading them properly you should be able to avoid most paper jams If paper jams occur an error message appears in the di...

Page 258: ...necessary 2 Remove the jammed paper by gently pulling it straight up as shown in the diagram below 3 After you remove the jammed paper reload the stack of paper back into the Automatic Paper Feeder wi...

Page 259: ...it exits to the printer exit tray PAPER JAM will appear on the display Remove the jammed paper by pulling gently on the paper as shown in the diagram below CAUTION If there is resistance when you pul...

Page 260: ...Book TOC Chapter TOC Search Quit 7 6 If Paper is Jammed Inside the Machine 1 Open the Control Panel cover 1 and the Cartridge Compartment cover 2 1 2 Next Page Previous Page...

Page 261: ...By carefully selecting print materials and loading them properly you should be able to avoid most paper jams If jams do occur follow the steps outlined in Clearing Jams If jams occur frequently make s...

Page 262: ...x paper types Use only recommended print paper Ensure that the recommended print side is facing up when loading paper into the feeder Store print materials in an acceptable environment LCD Display Err...

Page 263: ...Check the number and enter under one location RETRY REDIAL The machine is waiting for the programmed interval toautomatically redial a previously busy station You canpress Start to immediately redial...

Page 264: ...mote party s machine Try sending the fax to a another fax machine DOCUMENT JAM The document jammed in the paper feeder Refer to Clearing Jams to remove any jammed paper DOOR OPEN The cover is not secu...

Page 265: ...ne cannot connect with the remote site or it has lost contact becauseof a problem on the phone line Try again If the failure persists wait an hour or so for the line toclear then try again Turn on ECM...

Page 266: ...ory becomes available Split the transmission into more than one operation NO ANSWER The remote machine has not answered and all redial attempts have been made Try again Make sure the remote machine is...

Page 267: ...hen printing from a PC press the Form Feed button after loading more paper PAPER JAM Paper jammed inside the unit Press the Stop button and clear the jam Refer to Paper Jams While the Machine is Print...

Page 268: ...ored in memory do not dial correctly Make sure the telephone numbers are stored correctly in memory Print a Telephone Numbers List See To Print Reports The document does not feed into the machine Make...

Page 269: ...display reads TX You may have hung up the handset of the external phone before you pressed Start Ensure the machine you are sending to is able to receive faxes You cannot poll another machine The fax...

Page 270: ...on incoming faxes The machine sending the fax had a temporary document jam Lines appear on copies or outgoing faxes Check your machine s scan glass for marks and clean it if necessary See Cleaning th...

Page 271: ...coming calls Have the operator of the other machine investigate the problem The machine is unable to store a document in memory There may be insufficient memory available to store the document If the...

Page 272: ...he print job is being sent to the correct port for example LPT1 A paper jam has occurred Refer to Clearing Jams The printer may be configured incorrectly within an application Check the application to...

Page 273: ...rint Setup dialog box Scaling may be set to less than 100 Change the scaling setting in the Paper Output dialog box The printer cable may be incorrect Use or replace the cable with an IEEE 1284 rated...

Page 274: ...edges of the envelopes at the paper guide Printing is too slow If using Windows 3 x Print Manager may be disabled From the Control Panel Printers menu check the Use Print Manager box If using Windows...

Page 275: ...the print cartridge The Status monitor shows the amount of ink left in the cartridge Make sure you are using the correct type of paper Try another type of paper You may be printing on the wrong side o...

Page 276: ...Print 600 dpi See Main Tab The print head may need cleaning See Print Cartridge Nozzle Test Characters with white lines The print cartridge may be running out of ink Replace the print cartridge The St...

Page 277: ...in your application The print head may need cleaning See Print Cartridge Nozzle Test The print cartridge may be mis aligned See Cartridge Alignment Vertical straight lines are not smooth in tables bo...

Page 278: ...acing the Print Cartridge Color print quality is poor Ensure that you are using the correct type of paper Ensure that the Paper Type setting is correct for the type of paper loaded See Main Tab Change...

Page 279: ...elected as the default printer The printer cable may not be securely connected to the printer and the computer or the printer cable may not he correct type Check the printer cable The print head may n...

Page 280: ...lug in the machine Page does not print Some extremely complicated page formats may not be printable on the printer If you are using too manyfonts or if you are printing complex graphics you can experi...

Page 281: ...you are using the correct type of paper Remove paper from the APF and flex or fan the paper Humid conditions may cause some paper to stick together Paper fails to feed Make sure the envelope guide is...

Page 282: ...de of the paper is aligned with the right edge of the feeder and the left paper guide is set against the left side of the paper Make sure the envelope guide is not in the envelope position Transparenc...

Page 283: ...ry waiting to be sent when the remote machine answers you can print out the received documents that are stored in memory The unit scans very slowly Graphics are scanned more slowly than text Communica...

Page 284: ...may be a copying or faxing job in progress When the current job is completed try the job again The following messageappearson the computer screen There is no document or the document is loaded improp...

Page 285: ...your computer The following messageappearson the computer screen Port is disabled Check if the port is properlyconnected power is on scanner is notbusy Then restart your computer The printer cable may...

Page 286: ...n the computer screen Port is disabled Check if the port is properlyconnected or power is on Then restart your computer An I O error has occurred during scanning Check for proper cable connection and...

Page 287: ...se the Search button on the left Clearing Memory Cleaning the Document Scanner Managing the Print Cartridges Tips for your print cartridges Print Cartridge Nozzle Test Cleaning the Print Heads Replaci...

Page 288: ...ons 2 Highlight the memory items you want to clear by pressing the UP or DOWN button repeatedly until the item to be cleared is blinking 1 SYSTEM ID The System ID number and name are cleared from the...

Page 289: ...8 3 3 Press the Start Enter button ARE YOU SURE appears in the LCD display 4 Press 1 to confirm or use the Right or Left button to choose YES then press the Start Enter button The selected memory is...

Page 290: ...machine may not be clear 1 Power off the WorkCentre 480cx by unplugging it from the wall outlet 2 Open the Control Panel by pulling lightly on the Control Panel Cover assembly 3 Disassemble the white...

Page 291: ...Book TOC Chapter TOC Search Quit 8 5 c Pull the roller upward and out of the machine 4 Wipe the roller surface with a soft cloth dampened with water A B Next Page Previous Page...

Page 292: ...Book TOC Chapter TOC Search Quit 8 6 5 Using a cotton swab or a soft dry cloth clean the ADF rubber pad Next Page Previous Page...

Page 293: ...f the glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface CAUTION Never spray liquid directly onto the scanning glas...

Page 294: ...Book TOC Chapter TOC Search Quit 8 8 8 Close the control panel firmly until it clicks into place Next Page Previous Page...

Page 295: ...iately replace the print cartridge or store it in the storage unit The print cartridge will not print correctly if removed from the machine and left exposed for an extended period Do not swap the colo...

Page 296: ...en you suspect the nozzles are clogged When characters are not printing completely Cleaning the Print Heads To clean the print head using your Xerox WorkCentre The Clean Head procedure cleans the prin...

Page 297: ...Clean Head procedure again if you see breaks in the diagonal lines To clean the nozzles from your PC In Windows 95 98 or Windows NT 4 0 1 Go to Start Programs Xerox WorkCentre 480cx 2 Select Xerox Wor...

Page 298: ...Book TOC Chapter TOC Search Quit 8 12 4 Click the Cartridges tab then click the Clean Print Nozzles button The printer feeds a sheet of paper and prints the nozzle test pattern Next Page Previous Page...

Page 299: ...shows a test pattern of all nozzles functioning correctly on the color and black print cartridges Compare the diagonal same color lines at the top and bottom of the test pattern Look for a break in th...

Page 300: ...dge Nozzles and Contacts Wiping the Print Cartridge Nozzles and Contacts If print quality does not improve after repeating the nozzle test the problem may be caused by dried ink on the print cartridge...

Page 301: ...e colors do not mix 3 Allow the copper colored area to dry then reinstall the print cartridge and repeat the nozzle test If the line is still broken clean the print cartridge carrier contacts in your...

Page 302: ...Quit 8 16 Cleaning the Cartridge Carrier Contacts and Deflector 1 Open the Control Panel and the Cartridge Compartment Cover 2 Unplug the power cord from the electrical outlet or the rear of the mach...

Page 303: ...Book TOC Chapter TOC Search Quit 8 17 3 Remove the print cartridge 4 Use a CLEAN LINT FREE DRY CLOTH to clean the print cartridge carrier contacts inside the printer Next Page Previous Page...

Page 304: ...panel and the cartridge compartment cover Install the print cartridge Replacing the Print Cartridge The print cartridge includes the ink supply and the print head Each time you replace the print cart...

Page 305: ...n PC printing Refer to The Xerox WorkCentre Control Program To replace the print cartridge perform the following steps 1 Open the control panel 1 and the cartridge compartment cover 2 2 Pull the handl...

Page 306: ...he Up or Down arrow If the replaced cartridge is a used cartridge select OLD COLOR OLD BLACK or OLD PHOTO If the replaced cartridge is a new cartridge select NEW COLOR NEW BLACK or NEW PHOTO to reset...

Page 307: ...moves to the standby position Cartridge Alignment You should print the cartridge alignment test if vertical lines or characters appear crooked The cartridge alignment test will straighten the vertical...

Page 308: ...needed If the lines are not straight select the number in which the lines appear the straightest and click OK To align the cartridge using the control panel of your WorkCentre The Arrange Alignment m...

Page 309: ...rn is made up of a series of lines which are individually numbered By selecting the straightest line from each pattern you can optimize the print head alignment After printing out the Cartridge Alignm...

Page 310: ...dates and the set up screen for the Alignment C test pattern is displayed 8 Using the Number Keypad enter the number of the line which appears the straightest from pattern C 9 Press the Start Enter bu...

Page 311: ...eplace the pad 1 Open the document feeder cover 2 Insert a sharp thin object such as the tip of a small screwdriver and release the latches This will release the Holder so that you can remove Retard P...

Page 312: ...on the left Specifications FCC Regulations Send Header Requirements Data Coupler Information Radio Frequency Emissions Canadian Certification Safety and Legal Requirements for the UK The Electricity a...

Page 313: ...s Effective scanning width 8 1 inches 208 mm Effective printing width 8 0 inches 203 mm Scanning method Sheet fed Contact Image Sensor CIS Memory 2 5 MByte Halftone 64 levels Printing speed 8 PPM Mono...

Page 314: ...tts Maximum 490 Watts Environmental conditions Temperature 50 F to 90 F 10 C to 32 5 C Humidity 20 to 80 RH Auto dialer One touch dialing registration for 20 numbers Speed dialing registrationfor 50 n...

Page 315: ...idth 5 6 to 8 5 inches 143 to 219 mm Recording paper weight For automatic paper feeder For manual paper feeder 20lb to 24 lb 75 to 90 g m2 12 5 to 32 lb 31 to 130 g m2 Automatic paper feeder capacity...

Page 316: ...sending the message This facsimile machine provides the local ID and name features required for the FCC regulation To satisfy the FCC regulation the telephone number and name must be included with the...

Page 317: ...sed to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called In most but not all areas the sum of the RENs of all...

Page 318: ...ne should be made only by a Xerox representative or an authorized Xerox service agency This applies at any time during or after the service warranty period If unauthorized repair is performed the rema...

Page 319: ...t be reasonable required in the operation of their business and consistent with FCC rules They must give you prior written notification if the changes can Make your machine incompatible with their equ...

Page 320: ...e will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 321: ...ld ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases t...

Page 322: ...e The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to e connected to a telephone interface The termination on an int...

Page 323: ...EEC approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagneti...

Page 324: ...LOW THIS EQUIPMENT TO OPERATE IN PROXIMITY TO INDUSTRIAL SCIENTIFIC AND MEDICAL ISM EQUIPMENT THE EXTERNAL RADIATION FROM THE ISM EQUIPMENT MAY HAVE TO BE LIMITED OR SPECIAL MITIGATION MEASURES Your p...

Page 325: ...r cleaning materials for purposes other than what they were intended Keep all supplies and material out of reach of children Do not use this product near water wet locations or outdoors Do not place t...

Page 326: ...binet and in the back and bottom of the product are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covere...

Page 327: ...e products plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total amperage of all products plugged into the wall outlet does not exceed the outl...

Page 328: ...ly constructed maintained and operated All Xerox equipment have been designed to exacting safety standards They have all undergone a variety of stringent safety tests including earth bond insulation r...

Page 329: ...reasonably practicable danger This includes ensuring all electrical products connected to such electrical systems are safely constructed maintained and operated QUESTION Does Xerox Limited comply wit...

Page 330: ...y serviced and maintained by competent persons Xerox Limited Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards If you would like your Xero...

Page 331: ...TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH PERSONAL INJURY AND OR DAMAGE TO PROPERTY QUESTION I would like to carry out my own safety tests on the Xerox equi...

Page 332: ...ueries regarding the information provided in this document Xerox Limited Product Safety Xerox Limited Technical Centre PO Box 17 Bessemer Road Welwyn Garden City Herts AL7 1HE England European Product...

Page 333: ...itched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful oper...

Page 334: ...Xerox fax functions have been designed against and are fully compliant with all of the relevant advisory notes contained in this document The fax kits may also be configured by a Xerox representative...

Page 335: ...fax signal is not detected the machine will send the call to the answering machine For this function the LCD display on the control panel shows ANS FAX Automatic Paper Feeder You can stack up to 100 s...

Page 336: ...er The Document Scanner is a device in your machine that scans your document for the purpose of copying or faxing that document Document Exit Tray The Document Exit Tray fits into the slots on the fro...

Page 337: ...e dpi value the higher the resolution of the image There is a Resolution button on the control panel DRPD Distinctive Ring Pattern Detection abbreviation This is a telephone company service that lets...

Page 338: ...where you can plug a phone set or answering machine FAX Mode In FAX Mode the machine automatically answers the call to receive a fax For this function the LCD display on the control panel shows FAX F...

Page 339: ...ture is turned on all documents will be automatically scanned into memory before transmission This eliminates the waiting time between faxes Home Contrast This term is the same as default contrast mod...

Page 340: ...is located near the top edge of the control panel This LCD is used to display all menu items and error messages LPT1 Line Printer 1 Most PCs have a single parallel port that is connected to the printe...

Page 341: ...he left front of the machine s control panel OSOperating System Windows 95 is an Operating System Parallel interface port This refers to the printer port found on the back of your machine The Centroni...

Page 342: ...y exit from the machine This tray has an extender flap for longer sheets RAM Random Access Memory All PCs need RAM to execute programs Redial When you press the Redial button the machine automatically...

Page 343: ...the page number the date and the time of reception on each page of a received fax RX Reduction When your machine receives a document that is longer than the paper loaded in your machine the machine ca...

Page 344: ...ation List Telephone Number List System Data List Transmission or Reception Journal Multi Communication Report Call Back Message and Power Failure Report TEL LINE This is a jack on the back of your ma...

Page 345: ...not detected the machine will give another ringing tone to tell you it is a phone call For this function the LCD display on the control panel shows TEL FAX Xerox label This is the machine label found...

Page 346: ...sing your WorkCentre as a stand alone fax machine without a PC Connecting the WorkCentre to a PC and extension telephone the most common Connecting the WorkCentre to a PC extension telephone and answe...

Page 347: ...lways used as a direct connection from your WorkCentre to your telephone wall outlet EXT is used for other accessories such as an answering machine extension telephone and PC fax data modem The rest o...

Page 348: ...the factory to automatically answer an incoming call If you do not want the WorkCentre to answer the phone set the Receive mode to TEL At the control panel press the Receive button until TEL displays...

Page 349: ...C Search Quit Next enter the number of times the telephone will ring before the WorkCentre answers the call 1 7 and press the STOP button You can connect an extension telephone to EXT on the WorkCentr...

Page 350: ...tion Plug one end of a telephone cable into the WorkCentre s Line connector and the other end into the wall outlet Plug the extension telephone into the EXT connector The PC printer port is connected...

Page 351: ...displays Or you may want to leave the Receive mode on Fax but increase the number of rings before the WorkCentre answers the call At the control panel press the following keys MENU SYSTEM DATA UP ARRO...

Page 352: ...extension telephone answering machine In this configuration you probably want the answering machine to answer incoming calls but have the WorkCentre take over if the incoming call is a fax Wall Outle...

Page 353: ...the answering machine Line into the EXT connector and plug the extension telephone into the answering machine The PC printer port is connected to the WorkCentre s printer port with the Xerox supplied...

Page 354: ...data modem Plug one end of a telephone cable into the WorkCentre s Line connector and the other end into the wall outlet Also plug the PC fax data modem Line into the wall outlet Plug the extension te...

Page 355: ...e call in the fewest number of rings will receive the incoming fax The WorkCentre is set at the factory to automatically answer incoming calls in 1 ring If you do not want the WorkCentre to answer the...

Page 356: ...chine In this configuration you have two fax machines the WorkCentre and your PC fax data modem In addition you have an answering machine connected to the WorkCentre Answering machine From the EXT con...

Page 357: ...or on the WorkCentre and the external telephone into the Line out connector of the answering machine The PC printer port is connected to the WorkCentre s printer port with the Xerox supplied printer c...

Page 358: ...ax data modem In addition the PC fax data modem can be used for voice mail answering machine Plug one end of a telephone cable into the WorkCentre s Line connector and the other end into the wall outl...

Page 359: ...ed printer cable You should use the PC fax data voice mail to answer incoming calls and receive faxes Use the WorkCentre to send hard copy faxes and print At the WorkCentre set the Receive mode to TEL...

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Xerox Document WorkCentre 480cx, Online User'S Manual

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Summary of Contents for Document WorkCentre 480cx

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