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7-18
Printer Problems
Symptom
Cause and Solution
The printer
does not print.
•
The PC cable is not connected properly.
•
The PC cable is defective. Swap the cable with one
known to work. If necessary, replace the cable.
•
If the PC cable is one that was not received with the
machine, ensure that it is compliant with the IEEE
1284 standard.
•
The printer port is configured incorrectly. Check
printer setting in Windows to make certain that the
print job is being sent to the correct port (for
example, LPT1).
•
A paper jam has occurred. Refer to
•
The printer may be configured incorrectly within an
application. Check the application to verify that all
print settings are correct.
•
The printer driver may be incorrectly installed. Re-
install the printer driver. See
.
Try printing a test page.
The paper does
not feed into
the printer.
•
Paper has not been loaded properly. Remove and re-
insert the paper correctly. Refer to
•
There is too much paper in the Automatic Paper
Feeder. Decrease the number of sheets of paper in
the Automatic Paper Feeder.
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