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7-24
Printed color does
not match screen
colors.
•
The color print cartridge has run out of one or
more inks. Install a new cartridge.
•
The print head may need cleaning. See
Black and white is
printing instead of
expected color
printing.
•
The print settings may be incorrect. Check
Document Type setting in the printer driver
Document/Quality dialog. See
•
A black cartridge may be installed instead of a
color cartridge. Replace with a color cartridge.
See
Color print quality
is poor.
•
Ensure that you are using the correct type of
paper.
•
Ensure that the Paper Type setting is correct for
the type of paper loaded. See
•
Change the Print Quality setting to High or
Normal. See
Printer power is on,
but nothing prints.
•
The printer is improperly connected to the
computer. Make sure the printer cable is firmly
connected to the printer and the computer.
•
Make sure the printer cable is IEEE 1284-
compliant bi-directional parallel interface cable.
•
Bad printer cable, or computer port. Try another
cable.
•
Make sure your application has the Document
WorkCentre 480cx selected as the default
printer.
Symptom
Cause and Solution
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