Xerox DocuColor 12/DCCS50, Service Manual

Page: 265 / 1617

1/05
2-229 DocuColor 12/DCCS50
OF19-1 IDFE Fault Entry RAP
Status Indicator RAPs
Reissue
Procedure (product code MFY)
NOTE: Before evaluating the fault indicated by the Diagnostic LEDs, allow 70-180 seconds to
pass for the Diagnostic LEDs to come to a steady state condition after the IDFE has been
switched-on.
NOTE: If more than one fault is detected the first error encountered is the one displayed.
NOTE: If a hard fault is detected during power up, the software boot sequence test stops. If a
soft fault is detected, the Software boot process will continue.
Switch on the power. Observe the IDFE Diagnostic LEDs ( Figure 2 ) as the system performs
self -test. Compare the observations with the Fault Indication descriptions in Table 4 and
Table 5 . Refer to Table 6 for a description of the function of each LED.
The normal "Boot-Sequence" LED indications (MFY only) are:
• From power on, to approximately 1 to 1.5 minutes, the ERR, HB, and PWR LEDs are on
steady and the ACT LED is flashing.
• After approximately 1.5 minutes, the ACT LED goes out.
• Approximately 1 minute and 45 seconds after power on the LINK LED will light.
• After approximately 2 minutes, the HB LED will flash.
• Finally, (if enabled) after approximately 4 minutes, a configuration sheet is printed.
Table 4 Power-on Self Tests (MFY)
Fault Indication Fault Go to RAP: Type of Fault Comments
Within 10 seconds of Power-On if any of the LEDs on the
IDFE are de-energized or if the Green Power LED is de-
energized. DC Power Fault 19-001 DC Power Fault RAP Hard IDFE does not log or display fault.
Red Failure LED is energized continuously. Booting or Hardware Fail-
ure 19-002 BIOS/Self-Test Fault RAP Hard IDFE does not log or display fault.
Amber Heartbeat LED is energized continuously or de-
energized continuously Software Load Halted 19-003 Hard Disk Fault RAP Hard IDFE does not log or display fault.
Amber Heartbeat LED is energizes for 0.5 seconds and
de-energizes for 0.5 seconds. Software Running Normal operation when software is running.
Red Failure LED energizes for 0.25 seconds and de-
energizes for 2.0 seconds in a continuously repeated
pattern. DDI IOT Failed Internal
Loop back Test 19-004 Printer DDI Communication
Fault 1 RAP Hard IDFE does not log or display fault, web UI remains
active
Red Failure LED energizes twice in 0.25 second inter-
vals, then de-energizes for 2 seconds. This pattern is
continuously repeated. DDI IOT Failure, End to
End (Cable, IOT or IDFE
Failure) 19-005 Printer DDI Communication
Fault 2 RAP Soft IDFE does not log or display fault, web UI remains
active
Red Failure LED energizes three times in 0.25 second
intervals, then de-energizes for 2 seconds. This pattern
is continuously repeated. DDI IOT Failed Internal
Loop back Test 19-006 Scanner DDI Communication
Fault 1 RAP Hard Printer and web UI remain active
Red Failure LED energizes four times in 0.25 second
intervals, then de-energizes for 2 seconds. This pattern
is continuously repeated. DDI IOT Failure, End to
End (Cable, IOT or IDFE
Failure) 19-007 Scanner DDI Communication
Fault 2 RAP Soft Printer and web UI remain active
Table 5 Network/Connectivity Hardware Tests (MFY)
Fault Indication Fault Go to RAP: Type of Fault Comments
Amber 10-100 LED is de-energized. Network Connection Fault 19-012 Network Connection Fault RAP Soft IDFE does not log or display fault.
Green Activity LED energized continuously with a
solid non-blinking light. Network Connection Fault 19-013 Network Connection Fault RAP Soft IDFE does not log or display fault.
NOTE: On busy networks, the Green Activity LED may
appear to be continuously energized. Ensure that the
customer can connect to the network by using Centre-
Ware Internet Services.
N/A, fault declared through web client, XCMI set-
tings and the configuration report Ethernet Speed Detection
Fault 19-014 Ethernet Speed Detection Fault
RAP Soft Declared through web client, XCMI settings; reported
on the configuration report.