1/05
1-4
DocuColor 12/DCCS50
Initial Actions, Call Flow
Reissue
Service Call Procedures
Lighter/Darker to
Auto Contrast
Sharpness to
Normal
Preset Color Balance
Normal
Color Shift to
Normal
Color Saturation to
Normal
Copy Position to
No Shift
Variable Color Balance
Normal
b.
Run four copies of the Color Test Pattern.
c.
Check the image quality. If the customer has identified any Image Quality Defects or
problems, Go to
IQ 1 Image Quality Troubleshooting Entry RAP
.
5.
If there is a problem in the BASIC COPIER MODE, go to the Call Flow.
6.
For DC12 with a Digital Front End (DFE): if there is a problem associated with the DFE or
Print mode, refer to the service documentation for the installed DFE.
For DCCS50: if there is a problem associated with the DFE or Print mode, go to the
OF19-1 IDFE Fault Entry RAP
.
7.
If there are no problems in the BASIC COPIER MODE, go to
Final Actions
.
Call Flow
This procedure should be performed at every service call.
Procedure
The machine is a DC12 Printer.
Y
N
Place the Color Test Pattern on the Document Glass. Make a copy from each paper tray.
The Copier/Printer can copy from all trays.
Y
N
NOTE:
Not all fault codes can be displayed on the UI. Connect the PWS and launch
the DC12 diagnostic tool to ensure that any fault code is displayed. Some codes will
appear only the Last 40 Faults list.
A fault code is displayed.
Y
N
Go to the
GP 4 Intermittent Problem RAP
.
NOTE:
Most RAPs are in Section 2, but the RAPs for Accessories are located in
Section 8. Sorter fault code appear in both sections;
the Chain 11 RAPs in Section
8 are for the Sorter
bins of the optional Finisher
- be sure to select the correct
RAP when troubleshooting Chain 11 faults.
Go to the RAP for the displayed fault code.
Place two originals into the DADF and program a duplex job.
The Copier/Printer can
copy from the DADF
Y
N
A fault code is displayed.
Y
N
The problem is with jam recovery.
Y
N
Check the DADF Document Sensors for debris or damage. Check the
document mechanical drives and Feed Rolls for contamination, wear,
damage, or binding.
.Go to the
OF5-1 DADF Jam Recovery RAP
.
Go to the RAP for the displayed fault code.
Check for installed Accessories (Foreign Interface, Edit Pad, EPC, Finisher, Convenience
Stapler, or HCF). Check for correct operation.
The Accessories function correctly.
Y
N
A fault code is displayed.
Y
N
•
For Foreign Interface problems go to the
3-333 Foreign Interface RAP
.
•
For Stapler problems go to the
ST-1 Convenience Stapler RAP
.
•
For EPC failures, go to the
OF3-1
, Fault Entry RAP.
•
For Edit Pad problems, go to the
02-282 Edit Pad PWB Communication
Fail RAP
.
A
B
C
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Summary of Contents for DocuColor 12/DCCS50
Page 4: ...1 05 ii DocuColor 12 DCCS50 Reissue Introduction manuals4you com manuals4you com...
Page 9: ...1 05 vii DocuColor 12 DCCS50 Introduction Reissue Figure 2 General Information...
Page 30: ...1 05 1 2 DocuColor 12 DCCS50 Reissue Service Call Procedures manuals4you com manuals4you com...
Page 276: ...1 05 3 2 DocuColor 12 DCCS50 Reissue Image Quality manuals4you com manuals4you com...
Page 850: ...1 05 6 170 DocuColor 12 DCCS50 Reissue General Procedures manuals4you com manuals4you com...
Page 852: ...1 05 7 2 DocuColor 12 DCCS50 Reissue Wiring Data manuals4you com manuals4you com...
Page 893: ...1 05 7 43 DocuColor 12 DCCS50 18VAC Wirenet Wiring Data Reissue Figure 1 Wirenet AC 18V...
Page 899: ...1 05 7 49 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 2 Wirenet 5VDC 2...
Page 901: ...1 05 7 51 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 4 Wirenet 5VDC 3...
Page 903: ...1 05 7 53 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 6 Wirenet 5VDC 4...
Page 905: ...1 05 7 55 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 8 Wirenet 5VDC 6...
Page 921: ...1 05 7 71 DocuColor 12 DCCS50 24VDC Wirenets Wiring Data Reissue Figure 3 Wirenet 24VDC 3...
Page 923: ...1 05 7 73 DocuColor 12 DCCS50 24VDC Wirenets Wiring Data Reissue Figure 5 Wirenet 24VDC 5...
Page 932: ...1 05 7 82 DocuColor 12 DCCS50 BSDs Reissue Wiring Data manuals4you com manuals4you com...
Page 943: ...1 05 7 93 DocuColor 12 DCCS50 Chain 02 Wiring Data Reissue Figure 3 BSD 2 2 UI Display...
Page 945: ...1 05 7 95 DocuColor 12 DCCS50 Chain 02 Wiring Data Reissue Figure 5 BSD 2 4 Monitoring...
Page 946: ...1 05 7 96 DocuColor 12 DCCS50 Chain 02 Reissue Wiring Data manuals4you com manuals4you com...
Page 953: ...1 05 7 103 DocuColor 12 DCCS50 Chain 03 Wiring Data Reissue Figure 7 BSD 3 6 Foreign Interface...
Page 956: ...1 05 7 106 DocuColor 12 DCCS50 Chain 03 Reissue Wiring Data manuals4you com manuals4you com...
Page 965: ...1 05 7 115 DocuColor 12 DCCS50 Chain 05 Wiring Data Reissue Figure 7 BSD 5 6 Monitoring...
Page 966: ...1 05 7 116 DocuColor 12 DCCS50 Chain 05 Reissue Wiring Data manuals4you com manuals4you com...
Page 969: ...1 05 7 119 DocuColor 12 DCCS50 Chain 06 Wiring Data Reissue Figure 3 BSD 6 3 Carriage Control...
Page 971: ...1 05 7 121 DocuColor 12 DCCS50 Chain 06 Wiring Data Reissue Figure 5 BSD 6 5 Laser Control...
Page 973: ...1 05 7 123 DocuColor 12 DCCS50 Chain 06 Wiring Data Reissue Figure 7 BSD 6 7 Monitoring 1 of 2...
Page 993: ...1 05 7 143 DocuColor 12 DCCS50 Chain 08 Wiring Data Reissue Figure 3 BSD 8 3 Tray 3 Paper Feed...
Page 995: ...1 05 7 145 DocuColor 12 DCCS50 Chain 08 Wiring Data Reissue Figure 5 BSD 8 5 Tray 5 Paper Feed...
Page 1009: ...1 05 7 159 DocuColor 12 DCCS50 Chain 09 Wiring Data Reissue Figure 5 BSD 9 3 Development...
Page 1043: ...1 05 7 193 DocuColor 12 DCCS50 Chain 10 Wiring Data Reissue Figure 15 BSD 10 11 OCT Control...
Page 1048: ...1 05 7 198 DocuColor 12 DCCS50 Chain 10 Reissue Wiring Data manuals4you com manuals4you com...
Page 1053: ...1 05 7 203 DocuColor 12 DCCS50 Chain 11 Wiring Data Reissue Figure 5 BSD 11 3 Decurler Control...
Page 1062: ...1 05 7 212 DocuColor 12 DCCS50 Chain 16 Reissue Wiring Data manuals4you com manuals4you com...
Page 1064: ...1 05 8a 2 DocuColor 12 DCCS50 Reissue High Capacity Feeder manuals4you com manuals4you com...
Page 1068: ...1 05 8a 6 DocuColor 12 DCCS50 Reissue High Capacity Feeder manuals4you com manuals4you com...
Page 1074: ...1 05 8a 12 DocuColor 12 DCCS50 Reissue High Capacity Feeder manuals4you com manuals4you com...
Page 1116: ...1 05 8b 2 DocuColor 12 DCCS50 Reissue Convenience Stapler manuals4you com manuals4you com...
Page 1126: ...1 05 8c 2 DocuColor 12 DCCS50 Reissue Edit Pad manuals4you com manuals4you com...
Page 1140: ...1 05 8c 16 DocuColor 12 DCCS50 Edit Pad BSDs Reissue Edit Pad manuals4you com manuals4you com...
Page 1144: ...1 05 8d 4 DocuColor 12 DCCS50 Reissue Finisher Sorter manuals4you com manuals4you com...
Page 1200: ...1 05 8d 58 DocuColor 12 DCCS50 12 580 Reissue Finisher Sorter manuals4you com manuals4you com...
Page 1376: ...1 05 9 2 DocuColor 12 DCCS50 Reissue Installation Instructions manuals4you com manuals4you com...
Page 1521: ...1 05 10 101 DocuColor 12 DCCS50 Overview Principles of Operation Reissue Figure 2 Paper Path...
Page 1605: ...1 05 10 185 DocuColor 12 DCCS50 Stacker Tray Motor and Sensors Principles of Operation Reissue...
Page 1614: ...1 05 11 2 DocuColor 12 DCCS50 Reissue Glossary of Terms manuals4you com manuals4you com...