1/05
2-115
DocuColor 12/DCCS50
9-355 Magenta Toner Dispenser Broken RAP, 9-356
Status Indicator RAPs
Reissue
Y
N
Connect the meter between
P/J432
-2 and GND.
The meter reads a constant +5
VDC.
Y
N
Go to
Flag 3
on BSD 9.5 and check the wire for an open circuit or a short circuit
to ground. If the wire is good, replace the Low Toner (M) Sensor (
PL 6.3
). If the
problem continues, replace the IOT Drive PWB (
PL 9.2
).
Vacuum the Magenta Dispense Housing. Reinstall the Magenta Toner Cartridge.
Enter dC330. Stack the codes [009-033 Dispense Motor M] and [009-258 Low Toner
Sensor M].
The sensor changes state as toner is dispensed.
Y
N
+5 VDC is measured between
P/J433A
-9 and
P/J433A
-7.
Y
N
Go to
+5VDC Wirenets
(
Figure 1
) and check the wires between
P/J21
-1
on the IOT LVPS and
P/J119
-1 on the Low Toner Sensor (M).
Go to
DC COM (+5V RET) Wirenets
and check the wires between
P/J21
-
5 on the IOT LVPS and
P/J119
-3 on the Low Toner Sensor (M).
Go to
Flag 3
on BSD 9.5 and check the wire for a short circuit to ground. Check
the wires between
P/J119
-1and
P/J433A
-9 and between
P/J119
-3 and
P/
J433A
-7 for an open circuit. If the wires are good, replace the Low Toner (M)
Sensor (
PL 6.3
).
This should resolve the problem. Ensure that there is no blockage in the dispense
area. Check the machine for proper operation.
The sensor indicates that toner is present in the Toner Dispense Housing and is being dis-
pensed. Replace the IOT Drive PWB (
PL 9.2
).
Replace the Magenta Toner Cartridge (Section 6,
Machine Consumables
).
9-356 Cyan Toner Dispenser Broken RAP
This fault code appears when any one of the following conditions occurs: the low toner sensor
detects that there is no toner for a period of 2 seconds; the low toner sensor detects that there
is no toner for a period of 500 seconds (approximately 8 minutes); or when the toner dispense
motor remains energized.
Initial Actions
Refer to BSD 9.5, 9.6 and BSD 9.15 for the following procedure.
Ensure that
P/J432
,
P/J433B
, and
P/J434
on the Dispense PWB, P
P/J421B
on the IOT
DRIVE PWB,
P/J216
on the Cyan Cartridge Motor and
P/J120
on the Cyan Low Toner Sensor
are connected before beginning this RAP.
NOTE:
If the code doesn’t clear and the auger isn’t broken, go to NVM 776-062 and set the
value to 0. Then, go to NVM 776-374 Toner Cartridge C Empty and set the value to 0.
Procedure
Check the Cyan Toner Cartridge.
The toner cartridge is empty.
Y
N
NOTE:
The Cartridge Motor is only energized for 10 seconds each time
Start
is pressed.
The display will indicate Off when the 10 seconds have expired. Pressing
Start
will ener-
gize the Cartridge Motor for another 10 seconds. Press Start as often as necessary to get
an accurate reading.
Remove the Cyan Toner Cartridge to see the Toner Cartridge Coupling. Cheat the Front
Door Interlock. Enter dC330 [009-014 Cartridge Motor C]. Press
Start.
The Toner Car-
tridge Motor C operates.
Y
N
+12 VDC is measured at
P/J433B
-3 and at
P/J433B
-1 on the Dispense PWB.
Y
N
+24 VDC is measured between
P/J431
-2 and
P/J431
-1 on the Dispense
PWB.
Y
N
Go to
+24VDC Wirenets
and check the wires between
P/J24
-2 on the IOT
LVPS and
P/J431
-2 on the Dispense PWB.
Go to
DC COM (24V RET) Wirenets
and check the wires between
P/J23
-
4 on the IOT LVPS and
P/J431
-1 on the Dispense PWB.
+5VDC is measured between
P/J421B
-8 and GND on the IOT Drive PWB
when the display indicates Off.
Y
N
Go to
Flag 4
on BSD 9.5. Check the wire for an open or a short circuit. If
the wire is good, replace the Dispense PWB (
PL 6.4
). If the problem con-
tinues, replace the IOT Drive PWB (
PL 9.2
)
Press
Start.
The voltage momentarily goes to less than +1 VDC
Y
N
Replace the IOT Drive PWB (
PL 9.2
)
Replace the Dispense PWB (
PL 6.4
)
A
A
B
C
Summary of Contents for DocuColor 12/DCCS50
Page 4: ...1 05 ii DocuColor 12 DCCS50 Reissue Introduction manuals4you com manuals4you com...
Page 9: ...1 05 vii DocuColor 12 DCCS50 Introduction Reissue Figure 2 General Information...
Page 30: ...1 05 1 2 DocuColor 12 DCCS50 Reissue Service Call Procedures manuals4you com manuals4you com...
Page 276: ...1 05 3 2 DocuColor 12 DCCS50 Reissue Image Quality manuals4you com manuals4you com...
Page 850: ...1 05 6 170 DocuColor 12 DCCS50 Reissue General Procedures manuals4you com manuals4you com...
Page 852: ...1 05 7 2 DocuColor 12 DCCS50 Reissue Wiring Data manuals4you com manuals4you com...
Page 893: ...1 05 7 43 DocuColor 12 DCCS50 18VAC Wirenet Wiring Data Reissue Figure 1 Wirenet AC 18V...
Page 899: ...1 05 7 49 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 2 Wirenet 5VDC 2...
Page 901: ...1 05 7 51 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 4 Wirenet 5VDC 3...
Page 903: ...1 05 7 53 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 6 Wirenet 5VDC 4...
Page 905: ...1 05 7 55 DocuColor 12 DCCS50 5VDC Wirenets Wiring Data Reissue Figure 8 Wirenet 5VDC 6...
Page 921: ...1 05 7 71 DocuColor 12 DCCS50 24VDC Wirenets Wiring Data Reissue Figure 3 Wirenet 24VDC 3...
Page 923: ...1 05 7 73 DocuColor 12 DCCS50 24VDC Wirenets Wiring Data Reissue Figure 5 Wirenet 24VDC 5...
Page 932: ...1 05 7 82 DocuColor 12 DCCS50 BSDs Reissue Wiring Data manuals4you com manuals4you com...
Page 943: ...1 05 7 93 DocuColor 12 DCCS50 Chain 02 Wiring Data Reissue Figure 3 BSD 2 2 UI Display...
Page 945: ...1 05 7 95 DocuColor 12 DCCS50 Chain 02 Wiring Data Reissue Figure 5 BSD 2 4 Monitoring...
Page 946: ...1 05 7 96 DocuColor 12 DCCS50 Chain 02 Reissue Wiring Data manuals4you com manuals4you com...
Page 953: ...1 05 7 103 DocuColor 12 DCCS50 Chain 03 Wiring Data Reissue Figure 7 BSD 3 6 Foreign Interface...
Page 956: ...1 05 7 106 DocuColor 12 DCCS50 Chain 03 Reissue Wiring Data manuals4you com manuals4you com...
Page 965: ...1 05 7 115 DocuColor 12 DCCS50 Chain 05 Wiring Data Reissue Figure 7 BSD 5 6 Monitoring...
Page 966: ...1 05 7 116 DocuColor 12 DCCS50 Chain 05 Reissue Wiring Data manuals4you com manuals4you com...
Page 969: ...1 05 7 119 DocuColor 12 DCCS50 Chain 06 Wiring Data Reissue Figure 3 BSD 6 3 Carriage Control...
Page 971: ...1 05 7 121 DocuColor 12 DCCS50 Chain 06 Wiring Data Reissue Figure 5 BSD 6 5 Laser Control...
Page 973: ...1 05 7 123 DocuColor 12 DCCS50 Chain 06 Wiring Data Reissue Figure 7 BSD 6 7 Monitoring 1 of 2...
Page 993: ...1 05 7 143 DocuColor 12 DCCS50 Chain 08 Wiring Data Reissue Figure 3 BSD 8 3 Tray 3 Paper Feed...
Page 995: ...1 05 7 145 DocuColor 12 DCCS50 Chain 08 Wiring Data Reissue Figure 5 BSD 8 5 Tray 5 Paper Feed...
Page 1009: ...1 05 7 159 DocuColor 12 DCCS50 Chain 09 Wiring Data Reissue Figure 5 BSD 9 3 Development...
Page 1043: ...1 05 7 193 DocuColor 12 DCCS50 Chain 10 Wiring Data Reissue Figure 15 BSD 10 11 OCT Control...
Page 1048: ...1 05 7 198 DocuColor 12 DCCS50 Chain 10 Reissue Wiring Data manuals4you com manuals4you com...
Page 1053: ...1 05 7 203 DocuColor 12 DCCS50 Chain 11 Wiring Data Reissue Figure 5 BSD 11 3 Decurler Control...
Page 1062: ...1 05 7 212 DocuColor 12 DCCS50 Chain 16 Reissue Wiring Data manuals4you com manuals4you com...
Page 1064: ...1 05 8a 2 DocuColor 12 DCCS50 Reissue High Capacity Feeder manuals4you com manuals4you com...
Page 1068: ...1 05 8a 6 DocuColor 12 DCCS50 Reissue High Capacity Feeder manuals4you com manuals4you com...
Page 1074: ...1 05 8a 12 DocuColor 12 DCCS50 Reissue High Capacity Feeder manuals4you com manuals4you com...
Page 1116: ...1 05 8b 2 DocuColor 12 DCCS50 Reissue Convenience Stapler manuals4you com manuals4you com...
Page 1126: ...1 05 8c 2 DocuColor 12 DCCS50 Reissue Edit Pad manuals4you com manuals4you com...
Page 1140: ...1 05 8c 16 DocuColor 12 DCCS50 Edit Pad BSDs Reissue Edit Pad manuals4you com manuals4you com...
Page 1144: ...1 05 8d 4 DocuColor 12 DCCS50 Reissue Finisher Sorter manuals4you com manuals4you com...
Page 1200: ...1 05 8d 58 DocuColor 12 DCCS50 12 580 Reissue Finisher Sorter manuals4you com manuals4you com...
Page 1376: ...1 05 9 2 DocuColor 12 DCCS50 Reissue Installation Instructions manuals4you com manuals4you com...
Page 1521: ...1 05 10 101 DocuColor 12 DCCS50 Overview Principles of Operation Reissue Figure 2 Paper Path...
Page 1605: ...1 05 10 185 DocuColor 12 DCCS50 Stacker Tray Motor and Sensors Principles of Operation Reissue...
Page 1614: ...1 05 11 2 DocuColor 12 DCCS50 Reissue Glossary of Terms manuals4you com manuals4you com...