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15. Swap the identified Print Head with another Print Head on the same PBU. See the
Print Head Replacement Overview
and choose the appropriate Marking Tower. Follow
the respective instructions and safety precautions.
Caution
Power off the CiPress
™
before removing or replacing a Print Head. Failing to power
off the CiPress
™
will cause damage to the Print Head and Print Box Unit and void the
Print Head warranty.
16. .
17. Use the Check Pages feature to print 100 frames of a job.
Note
For more information on enabling this feature, see
Setting the Number of Pages for
Printing a Check Pages Routine
.
18. Was a fault code raised?
Action
Result
Continue with the next step.
Yes, the fault code indicates
that the fault moved with
the swapped Print Head.
Contact Xerox for assistance.
Yes, the fault code indicates
that the same Print Head
location has the fault as
before, even after swapping
with another Print Head.
Troubleshooting complete. Run DC 965 and DC 141 prior to
printing any jobs.
No faults were raised.
19. Based on the information about the Print Head that continues to have the fault,
20. Check PH_DaysAtTemp_PBU#_PH# NVM value.
Action
Result
Continue with the next step.
The
PH_DaysAtTemp_PBU#_PH#
NVM value is less than 365.
The Print Head is no longer covered under warranty. Continue
with the next step.
The
PH_DaysAtTemp_PBU#_PH#
NVM value is more than
365.
5-59
Xerox
®
CiPress™ 325 / 500 Production Inkjet System
Customer Help Information
Problem Solving
Summary of Contents for CiPress 325
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Page 30: ...Xerox CiPress 325 500 Production Inkjet System 3 2 Customer Help Information Web Setup...
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