Woodley InSight V5, Service Manual

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6 Alarms and Solutions
Copyright © WOODLEY EQUIPMENT COMPANY LTD.
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6
Alarms and Solutions
This section introduces error messages that can appear in the analyser, possible causes, and
troubleshooting steps to be taken by the operator. If the problem persists after troubleshooting,
please take hardware issues into account and consider replacing the relevant parts or panels.
For the following issues, please click the error message box at the bottom right corner of the
software interface, then click
Remove Error in the popup dialog box. Usually the problem will be
automatically resolved; if it persists, refer to the Solution column in Table 6-1 for further
maintenance.
Table 6-1 Alarms and Solutions
No.
Problem
Name
Problem Description
Solution
1
Syringe
problem
The syringe fails to
leave its initial
position. This syringe problem can occur while it is being moved.
Please refer to the following solution:
1. Follow the instructions in 3.7 Sheath Flow Syringe
Assembly Replacement to disassemble the syringe,
then remove the dust cover and optocoupler. Plug the
optocoupler into the connector of the syringe
optocoupler. The user enters the
Status > Sensor
screen and covers the center of the optocoupler with a
piece of paper. Check if the optocoupler status shown
in the screen is blocked; if yes, then the optocoupler is
working properly.
2. Follow the instructions in 3.7.2 Replacing the Motor
to disassemble the syringe motor and replace it with a
new motor. Then go to syringe self-test under
Service
> Self-test > Syringe ; if the syringe is working, then
the maintenance has been successful.
Syringe fails to return
to its initial position.
The syringe takes too
many steps to return
to its initial position.
Syringe busy.
Syringe action
overtime.
2
Horizontal
motor
problem
The horizontal motor
fails to leave its initial
position. 1. The user enters the Status > Sensor screen and
covers the center of the optocoupler with a piece of
paper. Check if the optocoupler status shown in the
screen is blocked. If it is, then the optocoupler is
working properly; if not, then refer to
3.4.2 Replacing
the Optocoupler on how to replace the optocoupler.
2. Refer to 3.4.3 Replacing the Sampling Assembly in
X- or Y-direction to disassemble the sampling
assembly and make sure the motor wiring is secure. If
the wiring is OK, then disassemble the motor and
replace it with a new one. After the installation, make
proper adjustments to the belt's tension, then go to the
syringe self-test under
Service > Self-test > Syringe .
If the syringe is working, then the maintenance
The horizontal motor
fails to return to its
initial position.
The motor fails to
move to the WBC
position.
The motor fails to
move to the RBC
position.