WHILL Ci, User Manual

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113
Model Ci User Manual
9. Troubleshooting
9. Troubleshooting
In the event of certain issues with the device, an error message will appear on the display.
The following is an explanation of the error display contents, guidance, causes, and corrections.
Problem
Display
indication
Interpretation of
error code
Cause(s) Correction
The power
turns off
when the
device stops
01 Lower the arm and
turn the power on
again
The directional
controller was
operated while the
arm was rotating
Lower the arm.
02 Turn the power
on again without
touching the
directional
controller
The directional
controller was not in
neutral position when
the power was turned
on.
Power back ON without
touching the directional
controler
03 Raise the red lever
on the side of the
device and turn the
power on again
The brakes was
released
Lock the brakes.
- The charger was
connected while the
power was on, or the
device was turned on
while charging.
Disconnect the charger.
The display
shown at
right appears
- Low battery Recharge the battery.
The speed is
slow
Speed is restricted
because of
low battery
temperature
The battery is in low
temperature mode
(below 0°C (32° F))
Move to a location where
the temperature is higher
than 0°C (32° F)
The speed
suddenly
increases
The speed
restriction due
to low battery
temperature was
canceled
Low temperature
mode is off (battery
temperature has
reached above 0°C
(32° F))
-