n
The bulletin information was removed from the UNIX Agent machine.
n
Bulletin information may not be loaded on your Collector. If the Check for Updates action is
indicating that no updates are available, then try the
Force
option on
Check for Updates
.
n
An upgrade of the Collector to 5.3 failed to reprocess the bulletin information in order to extract
the necessary information required for filtering. This step should have occurred automatically
during the upgrade. Executing
Check for Updates
with the
Force
option may correct this
problem.
n
On older agents (VCM 5.1 and earlier) a
Machines - General
collection has not been done. Support for
custom filters for UNIX Patch Assessment has been added to VCM, and can be used when assessing
older agents. However, when assessing older agents (5.1 and earlier), you must have collected the
Machines - General
data class in order for the assessment to succeed. With the 5.1.x or later Agent, a
Machines - General
collection is not required.
Resolving Reports and Node Summaries Problems
After installing or upgrading VCM, problems with Visual Studio 2005 and the .NET Framework may
occur. The following messages may appear:
n
Server Unavailable
n
The web application you are attempting to access on this web server is currently unavailable.
n
Client found response content type of "text/html", but expected "text/xml".
n
No results returned for specified parameters. (This error may occur even if the reports run and part of
the report appears.)
To Resolve the Problem
If any of these messages occurs, follow the steps below to apply the hotfix.
1. Access the Microsoft Web site.
2. Search for the Knowledge Base article: KB913384. This article describes a hotfix for the following
problem: A .NET Framework 2.0 application that runs under a user account context when no user
profile is associated with the user account context may crash, or you may receive an access violation
error message.
3. Download the hotfix that is applicable to your machine.
4. After you apply this hotfix, you must restart the machine.
Resolving Protected Storage Errors
When attempting to generate key pairs on the Agent Proxy machine, a protected storage error may occur.
For example:
CsiCommProxyUtil::wmain(): Failed to get protected storage for VCMv. HRESULT 0x8009000b =
Key not valid for use in specified state.
If you encounter this type of error, use the workaround below to resolve the problem.
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