VMware VCENTER CONFIGURATION MANAGER 5.3, Getting Started Manual

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Service Desk Integration in Job Manager
When VCM Service Desk Integration is licensed and activated, it suspends any requested change to a
VCM-managed machine while VCM integrates with the Service Desk application to pass the change
through a change management process. If a job was suspended in VCM, it appears in
Administration |
Job Manager | Pending Response . Once the job is approved, it is released to run, thereby appearing in
either the Job Manager | Running or Job Manager | Scheduled nodes . Jobs integrated with VCM
Service Desk Integration are listed by RFC in the Job Manager data grids.
Click Administration | Job Manager to display the VCM Job Manager node.
N
OTE
Jobs for VCM Patching-managed machines appear in the Patching Job Manager, not the VCM Job
Manager. Locate these jobs at: Patching | Administration | Job Manager . Click VCM Patching
Administration | Job Manager | Pending Response to locate jobs that are currently awaiting approval.
Click VCM Patching Administration | Job Manager | Running or VCM Patching Administration |
Job Manager | Scheduled to locate approved jobs that are currently running, or are scheduled to run.
vCenter Configuration Manager Installation and Getting Started Guide
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