Manual Voice Server Espero © Vidicode 2009
10
8.3
Answering machine messages .............................. 84
8.4
User Voice Mail ..................................................... 85
9
Data Input ...............................................................87
10
System messages ................................................89
11
Call Logging and Call Statistics .........................91
11.1
Introduction to call logging.................................. 91
11.2
How to work with call statistics? .......................... 92
12
Call Recording ....................................................93
12.1
Introduction to Call Recording ............................. 93
13
User commands..................................................95
14
Using the CD drive and the CD menu...............97
14.1
The CD menu......................................................... 97
14.2
Free time left on CD.............................................. 97
14.3
Create CD directory............................................... 97
14.4
Erase CD Re-writable............................................. 98
14.5
Software update ................................................... 99
15
The hard disk menu .........................................103
16
Acknowledgements .........................................105
16.1
Privacy.................................................................. 105
16.2
Guarantee............................................................ 105
16.3
Liability ................................................................ 106
17
Appendix A Call Statistics ...................107
17.1
Example of the customer support department.. 107
17.2
The example of many unanswered calls ............ 108
17.3
Call Statistics when the Voice Server is in service108
18
Appendix B Call Recording................109
18.1
Making recordings .............................................. 109
18.2
Search, playback, CD copy and monitoring........ 109
Summary of Contents for Espero Desktop
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