Vidicode Espero Desktop, Manual

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Manual Voice Server Espero © Vidicode 2009 87
9 Data Input
An input message allows input of data by the caller and the Espero
tailors actions based on that input. The caller must press the numeric
keys (DTMF) on their phone. The input ends after a timeout, after the
“#“ key is pressed or after a fixed number of digits.
There are 3 options for the entered data:
1) Data input
The entered data is stored as the connected number in an empty Z-file
(recorder file). The file is marked with "_DATA_" in the CryptoCard
number field (chars 10-15).
2) Code input
The entered digits making a code which is treated as valid or invalid or
causes a jump to a message number. The code can be defined in the
input message or in a text file (Cxxx.TXT). An example of use is an
automated operator - the text file contains extension numbers and the
corresponding message number is a direct connect transfer with a phone
number that the PBX is programmed to recognise as a DDI.
3) Network input
The entered data is sent over the network using UDP to a predefined IP
address. Then system message 039 is played and the VS waits for a
good/bad response from the network. An example of use is to validate
input against a big database. For a detailed description of how this
works, please contact your dealer.
After an input action the system jumps to a message number that is
defined for good and bad entries. An input is 'good' if:
•
data was stored
•
the code is specified as correct
•
an OK response is received from the network
An input is 'bad' if:
•
the fixed length was not reached (timeout)
•
the entry was empty
Input message
(press PLAY or REC)
NEXT [600
]
CHANGE STOP