Vidicode Espero Desktop, Manual

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Manual Voice Server Espero © Vidicode 2009 27
3 Configuration and operation
After you have connected the hardware it is time to configure and use
the Voice Server. This chapter explains how the user interface works. In
the following chapters we guide you with the configuration. You must:
•
Go through the Voice Server settings and make changes if required
•
Go through the LAN configuration and configure the Voice Server
to work with your network
When the Voice Server is configured, you can set up the procedures of
your Voice Server. This can be done from the keyboard of the Voice
Server or via PC software.
•
Add the numbers that should trigger the voice server to the
“attendant list”
•
Make procedures for these numbers or groups of numbers
•
Go through the network settings so the Voice Server will fit in with
your network and connect to the mail server
•
Make an E-mail list that connects the MSN extensions numbers to
an E-mail address
A “procedure” is nothing more than a series of spoken messages with
their effects. These effects can be a next spoken message, transfer of the
call, queuing of the call, voice mail. etc.
3.1 ISDN procedures
The guiding principle of the Voice Server is that for the PBX it behaves
as if the facilities are available in the ISDN telephone network.
The Voice Server can only control the PBX as if it were the network. This
means that the Voice Server should send MSN numbers (Multiple
Subscriber Numbers) to the PBX to make connections.
For various reasons it is possible that you run out of MSN numbers. Your
PBX will only answer calls that it was told to answer. Normally the PBX
will only answer calls with MSN numbers you received from your
network provider. When you have a Voice Server you do not have to pay
the provider for extra MSN numbers you want to use with the Voice
Server. If you need extra MSN numbers just make them up. These virtual
MSN numbers can not be dialled from the outside.