Vidicode Espero Desktop, Manual

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Manual Voice Server Espero © Vidicode 2009 13
1 Introduction
1.1 Several models, one manual
The main features of the Espero are:
Selection Menu's, Call Queuing, Call Transfer and Data Input.
Answering Machines with Voice Mail functionality.
Call Statistics. A PC program is available to analyse and produce displays
as graphic or numeric charts.
With the addition of optional recorder-channels the Voice Server can
also be used as a Call Recorder.
The set up of the Voice Server can be done with the keyboard on the VS
itself. For more complex settings however, it is recommended to use the
special Voice Server Configuration PC software. This software is
connected with the VS through the LAN and is easy to use.
The VS is normally connected between the NTP (network termination
point) and the PBX. However, the Espero can also operate "stand
alone", connected only to the NTP or behind a PBX on a suitable ISDN
extension card.
Voice Server Espero is made for basic rate (BRI) or primary rate (PRI) ISDN
lines. There are four types available as desktop or 19” models:
•
Voice Server PRI for one E1 line for up to 16 channels
•
Voice Server PRI for one E1 line for up to 30 channels
•
Voice Server BRI for two S0 lines for up to 4 channels
•
Voice Server BRI for four S0 lines for up to 8 channels
Voice Servers are available with- or without recorder-channels. Recorder-
channels can be installed up to the maximum available for that model.
Depending on the model the Voice Server can simultaneously serve up
to 30 calls.
A Voice Server always has an internal hard disk and a network interface.
A CD writer is optional and available for the desktop model as well as
for the 19” model.
This manual applies to all variations of the Voice Server Espero. The
operation is kept almost the same between models.