Summit & Summit 800
Feature Description and Operation Manual
Issue 1.2
218
2.75
Station Groups
Description
Stations can be grouped for incoming call routing and Call Pick-up purposes. Ten types of
groups can be defined:
Circular
Terminal
ACD
Ring
Pick-Up
External Voice Mail
Integrated Voice Mail
Feature Server UMS Group
Net VM (Centralized External VM)
Unified Communication Solution Server
Circular Station Group
In Circular Hunt, calls to a station in the group will go to the station, if unavailable or unanswered
in the hunt no answer time; the call will be directed to the next station defined in the group. The
call will continue to hunt until each station in the group has been tried. The call remains at the last
station or passes to a designated overflow station or group.
A Circular Station Group can be assigned with a pilot number (the Station Group Number) so that
calls to the pilot number will hunt. In this case, the call will be directed to the first station in the
group and, if needed, hunt through each station in the group until reaching the last station. The
call may remain at the last station, passed to an overflow destination or sent to a voice mailbox.
Terminal Station Group
Calls to a station in a Terminal Station Group that encounter an unavailable or unanswered status
will be routed through the hunt process. The call will proceed to the next listed station in the group
until reaching the last listed station in the group. The call may remain at the last station or be
routed to an Overflow destination.
A Terminal Hunt Group can be assigned with a pilot number (the Station Group number) so that
calls to the pilot number will hunt.
