Turbo Ace MATRIX
11
1.9 DOA Claim
Even though the main assembly with attached electronics has been assembled and
tested in the USA before it is shipped to you. If your package includes a receiver or
transmitter, the whole package will be tested as a complete set. If your order does not
include a transmitter, you will be required to program the end points of each ESC and
calibrate your transmitter.
DOA (Dead-On-Arrival) must be claimed within 24 hours of receipt.
Do not return any products without authorization. If you need to return a product
for service, you will need to acquire a Return Merchandise Authorization (RMA
Number) through e-mail ([email protected]) or our website. If we don’t
have a record of your request, your returned product will be rejected.
No DOA claims can be made when you pick up your MATRIX from our store
because it will be test flown live before you take it home.
No DOA claims can be made once the device has been crashed, including, but
not limited to, blades tipping on the ground or any equipment failure after
shipping that was not uncovered by skipping the 3 battery test flights with the
tie-down bench test.
There is no warranty, return or exchange on all RC products.
