Section 4
Using the TROY Printer Utility
Security Printing Solutions User’s Guide -- 50-70410-002 Rev. A
4-36
Identifying Print
Defects
Continuous streaks and voids that
may appear on the TROY MICR
Quality Document are usually the
result of a low toner condition. A
scratch or other contamination on
the surface of the optical drum
inside the toner cartridge can also
cause streaking and other print
quality defects.
To ensure optimum MICR print
quality, always use a genuine
TROY MICR toner cartridge with
your TROY Security Printing
Solution. Always replace the
TROY MICR toner cartridge with
a new TROY MICR toner
cartridge when the
TONER LOW
message appears on the printer
control panel. MICR documents
printed after a low toner condition
may not meet MICR specifications
and cause your printed checks to
be rejected, thereby incurring
significant manual processing fees
to you by your bank.
NOTE: If your TROY Security
Printing Solution develops a
noticeable print quality defect that
cannot be corrected by replacing
the MICR toner cartridge, the MICR
Quality Document can be sent to
TROY for evaluation. Do not
continue to print MICR documents
if print defects are present.
