Section 2
Understanding TROY’s Features
Security Printing Solutions User’s Guide -- 50-70410-002 Rev. A
2-12
Administrator
Name and
Password
TROY Security Printing Solutions use an administrator password to secure the printer features and settings. The
printer uses a permanent default user name (
ADMIN
) that cannot be deleted or modified; however, the
administrator password can be modified using the TROY Printer Utility or the printer control panel. The
administrator default password is no password (displayed as zero on the printer control panel and as a blank
password field in the TROY Printer Utility); however, administrators are encouraged to setup a unique password
to restrict access to the TROY Security Printing Solution’s features and settings. After an administrator password
is set, all standard Hewlett-Packard printer features normally available through the printer control panel will
remain accessible to anyone without entering a password.
NOTE: The administrator’s password is stored in the printer’s non-volatile flash memory and will remain resident
even when the printer power is turned OFF.
NOTE: It is the administrator’s responsibility to safeguard all name and password information, including printouts
and the electronic name and password lists (UPL files) saved on the administrator’s computer.
Although the administrator password can be set via the printer control panel, TROY strongly recommends using
the TROY Printer Utility to select or modify the administrator password (see note below). The TROY Printer
Utility will automatically update the printer’s administrator password whenever the password is changed in the
printer utility. However, changing the administrator password at the printer control panel will not update the
TROY Printer Utility password (no bi-directional communication). The administrator password stored in the
printer and the TROY Printer Utility must be identical in order to access the printer features using the TROY
Printer Utility.
NOTE: Initially, the default password for the printer is blank (no password). To maintain printer security, it is
strongly recommended that the administrator change the password to prevent unauthorized access to the printer
control panel.
NOTE: If you plan to use the TROY Printer Utility exclusively to set or enter the administrator password
(recommended), then both letters and numbers may be used for the administrator password.