Troubleshooting
12-22
Responding to Printing System Error
Error
Code
Error Message
Checkpoints
Corrective Actions
1020
Printing System error.
—
Printing System failure has
occurred. Make a note of
the error code displayed on
the touch panel. Call
service.
1030
Is the power switch of
Printing System turned ON?
Turn the power switch of
Printing System on.
Is the power cable of
Printing System plugged?
Turn the main power switch
of the machine off and
check that the power cable
of Printing System is
correctly plugged.
After checking the power
cable, turn the main power
switch of the machine on.
1031
Is the copier interface cable
connected?
Check that the copier
interface cable is correctly
connected.
If the error still occurs,
Printing System failure has
occurred. Make a note of
the error code displayed on
the touch panel. Call
service.
1040
—
Check the network.
- The network cable is
connected.
- The hub is not operating
properly.
- The server is not operating
properly.
If the error still occurs,
Printing System failure has
occurred. Make a note of
the error code displayed on
the touch panel. Call
service.
Others
—
Make a note of the error
code displayed on the touch
panel. Call service.
Summary of Contents for DCC 2965
Page 222: ...Printing 5 12...
Page 266: ...Sending Functions 6 44...
Page 458: ...Management 10 34...
Page 531: ...Appendix 3 Key Counter FAX Kit Expansion Memory Gigabit Ethernet Board...
Page 572: ...Index Index 12...