Toshiba Strata DK PC Attendant Console, User Manual

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Basic Calling
Trunk-to-trunk Connections
54
Strata DK PC Attendant Console 5/00
Trunk-to-trunk Connections
A trunk-to-trunk connection lets you connect two CO lines, then drop out of the
conversation. Both CO lines display in the Loop box until the call is released by the
caller hanging up, or until you release the call.
CO Lines that do not provide disconnect supervision must be supervised by you or the
call disconnects when you release, thus, you are required to periodically monitor these
connections to determine when the call is completed.
➤
To make a trunk-to-trunk connection
1. While on a CO line
call, select the
Conf/Trns
button.
The CO line call is placed in the Loop box. You hear
internal dial tone. The Conference/Transfer dialog box
displays.
2. Select the line or line
group (or enter an
access code) and
enter the number to
dial. Select
Conference or
Supervise.
Choose the line to place the call and enter the
telephone number to dial. You must supervise
(monitor the call for) lines without CO-provided
disconnect supervision; otherwise, the callers are
disconnected when you select
Release
.
3. Upon getting an
answer, select a
source party in the
Loop box.
4. Select
Join
to form
a three-way
conference.
The Active Call Window displays LINE XXX + LINE
YYY, the source and destination party’s line numbers.
5. Select Exit. The console exits the conference. The source and
destination parties remain joined.