Toshiba Strata DK PC Attendant Console, User Manual

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Basic Calling
Transferring Calls
Strata DK PC Attendant Console 5/00
37
➤
To transfer a caller back out on another trunk
1. While connected to
the current call, select
the
Conf/Trn
button
...or enter the name of
a directory entry
setup to include the
trunk access code
plus the outside
number.
The directory entry does not display in the Directory/
BLF field, but displays in the drop-down list.
2. If no directory entry
exists, enter the
outside number in the
Number field.
3. Select the line, line
group, or LCR after
closing the drop-
down Number field
by clicking on the
arrow to the right of
the field.
4. Click on Conference. Current call holds on a loop.
5. Click on the soft key
Join.
The operator and two lines are joined.
6. Click Exit to leave
the two parties
connected
...or click Split to
return to the original
caller.
The Strata DK must be programmed to allow for trunk
to trunk conferencing.