Toshiba Strata DK PC Attendant Console, User Manual

Page: 64 / 144

Basic Calling
Conference Calls
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Strata DK PC Attendant Console 5/00
Conference Calls
Conference calls can involve up to four parties. You can create conferences through
adding parties into existing calls. You also have the ability to enter a call, split and
switch between the parties, and join the callers together.
Creating a Three-way Call or Joining Two Calls
You can connect any call in the Loop box with another call using the Join feature.
Rather than transferring the call, Join temporarily creates a three-way conference from
which you can drop out.
Example: When a caller asks you to have a party paged, you put the first caller on
hold, then page the other party. When the paged party calls you, you can use Join to
connect the held and paged parties.
1. While on a call,
select the Hold soft
key.
The (first) call is held in the console’s Loop box.
2. From the Conference
dialog box, obtain
another party, e.g.,
page someone to call
the operator.