e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
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ERROR CODE and TROUBLESHOOTING
8 - 92
[EA28] Paper transport jam in Finisher (paper holding delay)
[EA29] Paper transport jam in Finisher (paper stack transport delay)
[EA31] Transport path paper remaining jam
Classification
Error item
Finisher jam
(Finisher section)
[MJ-1103/1104]
Check item
Measures
Finisher
• Check if there is any paper in the finisher or on the
transport path of the equipment and remove it if there is.
Paper holding cam
• Is there any mechanical problem when the paper holding
cam is rotated?
Assist arm motor (M10)
• Motor check
• Connector check
• Harness check
Finisher controller board
• Connector check(CN13)
• Board check
Replace parts
Remarks
Assist arm motor (M10)
Finisher controller board
Classification
Error item
Finisher jam
(Finisher section)
[MJ-1103/1104]
Check item
Measures
Finisher
• Check if there is any paper in the finisher or on the
transport path of the equipment and remove it if there is.
Buffer tray
• Is there any mechanical problem when the buffer tray
guide is opened and closed while the buffer roller is kept
raised?
Buffer tray guide motor (M2)
• Motor check
• Connector check
• Harness check
Finisher controller board
• Connector check(CN11)
• Board check
Replace parts
Remarks
Buffer tray guide motor (M2)
Finisher controller board
Classification
Error item
Finisher jam
(Finisher section)
The paper which has passed through the inlet sensor does
not reach the transport sensor. [MJ-1103/1104]