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e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
8 - 209
[F521] Integrity check error
[F550] Encryption partition error
[F600] F/W update error
Classification
Error item
Other service call
Authentication of program data failed.
Check item
Measures
Setting
Restart the equipment.
If the error is not recovered after restarting the equipment,
reinstall software following the procedure below.
(1) Turn the power OFF.
(2) Turn the power back ON while pressing the [4] and [9]
buttons simultaneously.
(3) The authentication screen is displayed. Enter the
password. (Password entry is not required under the
default setting.)
(4) Key in [1] to select “1. SYSTEM FIRMWARE (OS
data)” and [4] to select “4. SYSTEM SOFTWARE (OS
data) “, and then press the [START] button.
(5) When updating is completed properly, “Update
successful completed Restart the MFP” is displayed on
the touch panel.
Replace parts
Remarks
Classification
Error item
Other service call
The encryption partition fails to be read and written.
Check item
Measures
Setting
• Recover the encryption key with [3] + [C] + [POWER]
5.
Replace parts
Remarks
Classification
Error item
Other service call
The firmware fails to be updated.
Check item
Measures
Setting
1. Perform [3] + [C] + [POWER] -> [1] -> [START] for “Clear
Error Flag in Software Installation”.
2. Reinstall the firmware in error displayed on the F600 error
screen.
Replace parts
Remarks