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e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
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[3A80] Partial mail reception setting OFF
[3B20] Content-Type error
[3C10] TIFF analysis error
[3C13] TIFF analysis error
[3C20] TIFF compression error
Classification
Error item
E-mail reception related error
Check item
Measures
Setting
• Reset the partial mail reception setting ON and then
request the sender to retransmit the mail.
Replace parts
Remarks
Classification
Error item
E-mail reception related error
Check item
Measures
Setting
• The format of the attached file is not supported by this
equipment (TIFF-FX).
• Request the sender to retransmit the file in TIFF-FX.
Replace parts
Remarks
Classification
Error item
E-mail reception related error
Check item
Measures
Setting
• These errors occur when the mail data is damaged from
the transmission to the reception of the mail, or when the
format of the attached file is not supported by this
equipment (TIFF-FX).
• Request the sender to retransmit the mail.
Replace parts
Remarks
Classification
Error item
E-mail reception related error