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e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
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[2A71] WS Scan privilege check error
[2A72] e-Filing data access privilege check error (Scan Utility)
[ 5 ] E-mail related error
[2C10] System access abnormality
[2C32] File deletion failure
[2C11] Insufficient memory
Classification
Error item
Remote scanning related error
A job is performed by a user without WS Scan privilege.
Check item
Measures
Setting
Check if correct privilege is given to the user.
Replace parts
Remarks
Classification
Error item
Remote scanning related error
A user without e-Filing data access privilege tried to use Scan
utility.
Check item
Measures
Setting
Check if correct privilege is given to the user.
Replace parts
Remarks
Classification
Error item
E-mail related error
Check item
Measures
Setting
• Turn the power OFF and then back ON. Perform the job in
error again.
• If the error still occurs, check that there is no job, and
format the HDD with [5] + [C] + [POWER].
Replace parts
Remarks
Classification
Error item
E-mail related error