Toshiba 8000 series, User Manual

Page: 145 / 288

Part I: Getting to Know Your Computer
Troubleshooting Guide
Fixing device-related problems
121
You’ve connected an external keyboard and Windows
displays one or more keyboard error messages.
The keyboard you connected may be defective or incompatible
with the computer. Try using a different make of keyboard.
Nothing happens when you press the keys on the external
keyboard.
You may have plugged the external PS/2 keyboard in while the
computer was turned on. Click
Start , Shut Down and Restart the
computer using the AccuPoint on the internal keyboard. The
computer will restart and recognize the device.
The keyboard locks and the computer will not restart.
Make sure the power is on and press the reset button.
AccuPoint problems
Some of the keyboard conditions listed in the previous section
may also affect the AccuPoint.
Your finger easily slides off the AccuPoint.
The AccuPoint cap may be greasy. Remove the cap and clean it
with a cotton swab dipped in rubbing alcohol.
Or the cap may have become worn. Replace the cap with one of
the spares that came with your computer. To replace the
AccuPoint cap:
1 Remove the AccuPoint cap by grasping it firmly and pulling
it straight up.
The AccuPoint spindle is now visible.
2 Position the new cap on the spindle and press it into place.