Thitronik WiPro, Installation Manual

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3.3 Troubleshooting
Problem
A contact is not being received, despite the fact that the distance
to the central unit is short.
Possible causes
The contact is not assigned.
Solution: Assign contact.
The receiver antenna is located behind shielding metal or is in contact
with the metal structure which is impeding reception.
Solution: Change the position of the central unit or the antenna.
There is shielding metal between the transmitter and the unit,
such as a gas box etc.
Solution: Change the position of the transmitter.
WiPro „all in one“ Installation manual Page 15
GB
Problem
Reception from contacts on rear storage lockers is not reliable.
Possible causes
The contact is mounted on a metal material, which has a negative effect on the
antenna properties.
Solution: Use mounting adapter (art. no.: THZ-1-00004).