Thermo Scientific Dionex ICS-5000, Operator'S Manual

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8 • TC Troubleshooting
Doc. 065342-06 12/11
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The compartment door is open; a batch or a program may need to
wait until the door has been closed. Please close the door.
This error occurs if you attempt to operate the TC when the door is open (or
not fully closed).
To troubleshoot:
1. Verify that the door is fully closed.
2. If the door is not fully closed, check for—and remove—any obstruction.
3. If the door is fully closed but the error persists, contact Technical Support
for Dionex products for assistance.
The counter [name] (value: x) has exceeded its limit (y). Module
should no longer be used. Replace the [name].
This error occurs if the number of hours a TC part has been in use exceeds the
lifetime set by the
OperationTime.Limit property.
To troubleshoot:
Replace the part identified in the message before resuming operation.
The data format stored on the chip card is unsupported (format
version x).
This error occurs if the column ID chip card data is inadvertently saved in an
invalid format.
To troubleshoot:
1. To reinitialize the chip card, open the Chromeleon 7 ePanel Set or the
Chromeleon 6.8 panel tabset.
2. Press the F8 key to open the Commands dialog box.
3. Under TC, select the column name and select the FormatChipCard
command.
4. For Chromeleon 6.8, click Execute .