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Phaser 840 and 850 Color Printers
2. More than one sheet in
duplex path
a. Media was pulled from
exit into duplex while
printing
b. Multiple pick
a. Empty exit tray
b. Retry
3. Media is from lower
feeder and has small left
margin
a. Lower feeder bias
problem
b. Make sure media is
flush with the left side of
the tray
4. Stiff media
a. Can't turn corner form
paper tray to drum
b. Run lighter media
(< 32#)
22,541.05 Unexpected right width sensor (A/A4 sensor) event *** Same as 22,511.02
***
22,542.17 Time-out on preheat exit sensor (duplex). Unexpected duplex sensor event
*** Same as 22,512.14 ***
22,548.03 Duplex long declaration determined from duplex sensor
1. More than one sheet in
duplex path
a. Media was pulled from
exit into duplex while
printing
b. Multiple pick
a. Empty exit bin
b. Retry
22,600.01 Command stop event with media in exit cover area *** See SF144 ***
1. Media perfect in media
path (exit door area)
a. Drum maintenance
clutch
b. PostScript fault
c. Front panel error
d. Power supply problem
a. Replace the drum
maintenance clutch
b. Try again, cycle power,
or NVRAM reset
c. Replace front panel
assembly
d. Replace power supply
22,601.02 Unexpected Lower-tray-present-sensor event in Lower Feeder 2 with
media in the exit door area *** Same as 22,101.06 ***
22,603.04 Unexpected Lower-tray-present-sensor event in Lower Feeder 1 with
media in the exit door area *** Same as 22,101.06 ***
22,605.05 Unexpected standard-tray-sensor event with media in exit door area ***
Same as 22,105.01 ***
22,614.06 Unexpected duplex-sensor event *** Same as 22,514.05 ***
22,638.14 Time-out on preheat-exit sensor (duplex) with media in exit cover
1. More than one sheet of
paper in path
a. Media was pulled from
exit into duplex while
printing
a. Multiple pick
a. Empty exit
b. Run again
Error code
Additional clues
Probable cause
Action
Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...