34
Phaser 840 and 850 Color Printers
4,013.43
PC_DEV_FAULT_GEAR
_GRIND
The printhead is unable to move on its tilt axis. The head is
unable to move on its tilt axis, perhaps because it is
colliding with something (head restraint pin, cap, poorly
installed ink loader, screwdriver.) Prior to declaring this
fault, the engine has attempted to move the process motor
through enough revolutions to disengage the head tilt
mechanism, but the motor stalled. The X-axis was then
displaced to the right 3.8 mm (0.15 in.) and the disengage
was repeated, but the motor stalled again. This fault is
then declared.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Remove obstruction:
printhead heater cable,
C/W/P assembly, poorly
installed ink loader
4,013.43
Printhead
unable to tilt
Tilt
arm motion
obstructed?
Tilt
arm parked on its
locking pin?
Resistance
approximately
12.5 Ohms?
Replace the power
control board
Replace the x-axis
motor
Measure the resistance
of the x-axis motor
Replace damaged
gears or reset belt
tension
Visually inspect the
process motor drive
train (left side
of printer)
No
No
Yes
Yes
Yes
No
0388-82
Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...