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Service Guide
55
Troubleshooting
Front panel shortcuts
Several front panel keypad shortcuts allow you quick access to printer features.
Access fault history
For the Phaser 840 printer, when a jam message is displayed:
1.
Pull the paper tray out about 1 inch (2.5 cms.). This activates all three
tray sensors.
2.
Hold down the
left arrow
and press “
?
” (the Help button). This
displays the fault history menu with the most recent code at the top.
For the Phaser 850 printer:
Hold down the
left arrow
and press “
?
” (the Help button). This displays the fault
history menu with the most recent code at the top.
Set front panel language
Press and hold the
right arrow
and then the
Select
button. This can be done at
any time.
Access service menu
Scroll to and enter the Troubleshooting menu. Press and hold the
left arrow
and
then press the
Select
button.
Fast time to ready
Turn the printer on. When the Tektronix logo appears on the display, press and
release the left arrow, then press and release the right arrow. The printer behaves
the same as if it normally powered-up and is in its Ready state except no ink is
jetted. Any prints requested print blank until the printer has actually warmed up.
Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...