![background image](http://html.mh-extra.com/html/tektronix/phaser-840/phaser-840_service-manual_1078591100.webp)
Service Guide
89
Printer isn’t in the Chooser
1.
Ensure that the printer is turned on and the rear panel health light is
flashing at a regular rate.
2.
Check the Network or AppleTalk control panel to ensure the proper
network or zone is selected.
3.
Power-cycle the printer.
4.
Check to see if the printer has not been renamed or placed in another
zone. You can print a Configuration Page, which lists this EtherTalk
information as well as other information about the printer.
5.
Verify the EtherTalk settings on the printer’s Configuration Page.
6.
Verify that the printer is correctly cabled to the network and that the
Ethernet cable functions properly.
7.
Locate and remove and Windows NT shared printers that have
captured the AppleTalk queue for the printer.
8.
Verify the driver version for the built-in Ethernet port on a Macintosh
G3.
9.
Reset the printer’s NVRAM settings.
10.
Disable QuickDraw GX
Windows printing problems
Image never prints
The printer’s front panel
Receiving data
message is displayed as if receiving
data, but nothing comes out of printer or the printer goes back to
Ready to
mode without printing an image.
1.
From the printer driver, under the printer's set up options, set
TRANSMISSION
RETRY = 850.
Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...