Tektronix Phaser 840, Service Manual

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Service Guide 89
Printer isn’t in the Chooser
1. Ensure that the printer is turned on and the rear panel health light is
flashing at a regular rate.
2.
Check the Network or AppleTalk control panel to ensure the proper
network or zone is selected.
3.
Power-cycle the printer.
4.
Check to see if the printer has not been renamed or placed in another
zone. You can print a Configuration Page, which lists this EtherTalk
information as well as other information about the printer.
5. Verify the EtherTalk settings on the printer’s Configuration Page.
6. Verify that the printer is correctly cabled to the network and that the
Ethernet cable functions properly.
7. Locate and remove and Windows NT shared printers that have
captured the AppleTalk queue for the printer.
8.
Verify the driver version for the built-in Ethernet port on a Macintosh
G3.
9.
Reset the printer’s NVRAM settings.
10.
Disable QuickDraw GX
Windows printing problems
Image never prints
The printer’s front panel
Receiving data
message is displayed as if receiving
data, but nothing comes out of printer or the printer goes back to
Ready to
Print
mode without printing an image.
1.
From the printer driver, under the printer's set up options, set
TRANSMISSION
RETRY = 850.