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Phaser 840 and 850 Color Printers
19,000 Head Calibration Fault
19,001.4X
HC_DEV_FAULT (0x01)
Occurs during the scales and offset calibration. Any part in
the chain could be responsible for the incorrect reading
including the printhead electronics, the A/D electronics, the
waveform generation electronics, power supply, wave
amplifier (on the power control board), printhead
interconnect cable.
19,002.4X
HC_DEV_FAULT (0x02)
Occurs when the printer is attempting to determine how
many data taps the printhead uses. Any part in the chain
may be responsible for the reading, including the printhead
electronics, the A/D electronics, the waveform generation
electronics, power supply, wave amplifier (on the power
control board), and printhead interconnect cable.
22, 000.00
Paper path fault. Caused by some unexpected event during the printing
process
22, 000.01
Paper path fault. Caused by a timeout during the printing process
22, 024.01 Printhead park
. The printhead was not found parked upon power-up;
Phaser 850 printer only
22,LSS,TC: Media jams
L
indicates the location
of the jam
1
Bottom Hi-capacity
Paper Feeder
2
Middle Hi-capacity
Paper Feeder
3
Top standard tray
4
Handfeed
5
Front cover
6
Top cover
7
Y-axis jams (see
following error
codes)
9
Door opened jams
(see following error
codes)
T
indicates whether a
timeout or an event
occurred
0 = event. An
unexpected event
occurred
1 - timeout. Time
expired without the
expected event
occurring
C
indicates checksum
SS
indicates sensor location:
00
Usually because of an opened door
01
Bottom High-Capacity tray sensors
02
Bottom High-Capacity pick sensors
03
Middle High-Capacity tray sensors
04
Middle High-Capacity pick sensors
05
Standard-tray sensors
06
Standard-tray pick sensors
07
Handfeed sensors
08
Preheat-entry sensor
09
Width sensors
10
Width-A sensor
11
Width-A4 sensor
12
Preheat exit sensor
13
Stripper exit sensor
14
Media-Exit sensor
15
<
undefined
>
16
VE_DM CYCLE_DONE out of order
17
VE_TF_ROLLER_LIFTED out of order
18
Unknown reason
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...