38
Phaser 840 and 850 Color Printers
8,000: Cap/Wipe/Purge drive
8,001.44:
CAP_FAULT_HOME_
SENSOR
The cap-home sensor did not see the sensor’s flag when
expected. The home sensor may be faulty, or the paper-
feed motor may not be operating. The cap/wipe/purge
clutch may be failing, or the assembly may be jammed and
unable to move. Inspect check the paper-exit drive belt
and the gear on the right end of the duplex roller shaft next
to the paper path motor.
Table 4 Front panel and fault history log error codes and messages
Error code
Meaning
8,001.44
C/W/P can’t
find home
Check alignment
of C/W/P assembly
belts
C/W/P
belts aligned
OK?
With C/W/P out of home
position, observe
exit roller while
turning on the printer
Does the
exit roller turn?
No
Replace C/W/P clutch
or reseat belt
No
Replace or
reseat flag
Replace power
control board
With C/W/P out of home
position, observe C/W/P
assembly motion while
turning on the printer
Does C/W/P
assembly move
at all?
Is C/W/P
home sensor flag
functional?
Align the C/W/P
assembly belts
Does
error clear?
Inspect paper-path
motor drive train and
exit-roller drive belt,
gears and bushings
Drive train OK?
Replace I/O right
board
No
No
No
No
Yes
Yes
Yes
No
Replace paper
path motor
Measure resistance
of paper-path motor
Resistance
approximately
2 Ohms?
Yes
Yes
Yes
Yes
0388-84
Replace or reseat
defective parts
Done
Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...