Service Guide
v
Contents
General Information
1
Phaser 840 printer overview 2
Phaser 850 printer overview 4
Solid inks 5
About RAM upgrades 5
Memory considerations 6
Print engine assemblies 8
Combination sensors and their meanings 16
Media tray type sensing 16
The main board 17
Front panel 19
Rear panel 20
Phaser 840 and Phaser 850 printer differences 23
Specifications 24
Regulatory specifications 28
Error Codes and Messages
29
Rear panel LED error codes 29
Error messages 32
Troubleshooting
55
Front panel shortcuts 55
Access fault history 55
Set front panel language 55
Access service menu 55
Fast time to ready 55
Network Event Logs (Phaser 850) 56
System power-up sequence 57
No lights, no sound on power-up 59
Verifying main board CPU operation 59
Verifying print engine operation by printing its startup page 59
Verifying power supply operation 60
Measuring power supply voltages 60
Inspecting the power supply fuses 61
Testing for shorted drivers 62
Testing for a shorted motor 63
Testing motor and solenoid resistances 63
Testing the cap/wipe/purge vacuum system 63
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Summary of Contents for Phaser 840
Page 11: ...xii Phaser 840 and 850 Color Printers ...
Page 65: ...54 Phaser 840 and 850 Color Printers ...
Page 101: ...90 Phaser 840 and 850 Color Printers ...
Page 125: ...114 Phaser 840 and 850 Color Printers ...
Page 134: ...Service Guide 123 Clearing PostScript NVRAM menu item ...
Page 135: ...124 Phaser 840 and 850 Color Printers ...
Page 166: ...Service Guide 155 Figure 1 Cabinet FRUs 7 5 6 8 1 2 4 0388 21 3 9 9 ...
Page 170: ...Service Guide 159 Figure 3 Paper path FRUs 0388 80 2 1 5 11 10 9 12 6 4 3 7 13 8 11a 11b ...
Page 172: ...Service Guide 161 Figure 4 Motor and fan FRUs 0388 14 7 4 3 5 6 2 1 ...
Page 174: ...Service Guide 163 Figure 5 Circuit board FRUs 4 3 5 2 1 9 7 6 8 10 11 13 0388 81 12 7a ...
Page 176: ...Service Guide 165 Figure 6 Solenoid and clutch FRUs 4 5 3 2 1 0388 23 ...
Page 182: ...Service Guide 171 Figure 9 High capacity PaperTray 0388 65a 1 2 ...