Symantec Mail Security, Administration Manual

Page: 135 / 258

135 Working with Spam Quarantine
Configuring Spam Quarantine
released from Spam Quarantine and sent to the user’s normal inbox. This
check box is only available if you choose Multipart (HTML and text) or
HTML only notification format. If you remove the
%NEW_QUARANTINE_MESSAGES%
variable from the notification digest
template, the new message summary, including the Release links, won’t be
available.
6 Click Save .
Configuring the Spam Quarantine Expunger
The Spam Quarantine Expunger runs periodically to delete messages. You can
configure the amount of time spam messages are kept before being deleted, the
frequency of deletion, and the deletion start time.
Setting the retention period for messages
To change the amount of time spam messages are kept before being deleted,
follow the steps below. You may want to shorten the retention period if
quarantined messages are using too much of your system’s disk space. However,
a shorter retention period increases the chance that users may have messages
deleted before they have been checked. The default retention period is 7 days.
By default, the Expunger runs at 1 a.m. every day to delete messages older than
the retention period. Each time the process runs, at most 10,000 messages can
be deleted. Increase the expunger frequency if your organization receives a very
large volume of spam messages.
To set the Spam Quarantine message retention period
1 In the Control Center, click Settings > Quarantine.
2 If needed, click on the Spam tab.
3 Under Spam Quarantine Expunger, type the desired number of days in the
Days to store in Spam Quarantine before deleting field.
4
Click Save on the Quarantine Settings page.
Setting the Expunger frequency and start time
The Expunger periodically deletes messages after the amount of time listed in
the Days to store in Spam Quarantine before deleting field.
To set the Expunger frequency and start time
1 In the Control Center, click Settings > Quarantine Settings.
2 If needed, click on the Spam tab.