Symantec Mail Security, Administration Manual

Page: 145 / 258

145 Working with Suspect Virus Quarantine
Accessing Suspect Virus Quarantine
To redeliver misidentified messages
◆
Click on the check box to the left of a misidentified message and then click
Release to redeliver the message to the intended recipient.
This also removes the message from Suspect Virus Quarantine.
Note: Releasing messages requires access to the IP address of the Control
Center. If you are limiting inbound or outbound SMTP access, refer to the
Inbound Mail Settings and Outbound Mail Settings definitions in
“SMTP
Scanner settings” on page 22.
To delete individual messages
1 Click on the check box to the left of each message to select a message for
deletion.
2 When you’ve selected all the messages on the current page that you want to
delete, click
Delete .
To delete all messages
◆
Click Delete All to delete all the messages in Suspect Virus Quarantine,
including those on other pages.
To release all messages
◆
Click Release All to release all the messages in Suspect Virus Quarantine,
including those on other pages.
To search messages
◆
Click Display Filtered to search messages for a specific recipient, sender,
subject, or date range.
See
“Searching messages” on page 146.
To navigate through messages
◆
Click one of the following buttons to navigate through message list pages:
Go to beginning of messages
Go to the end of messages. This button is displayed
if there are less than 50 pages of messages after the
current page.
Go to previous page of messages