128 Working with Spam Quarantine
Configuring Spam Quarantine
Configuring Spam Quarantine for administrator-only access
If you don’t have an LDAP directory server configured or don’t want users in
your LDAP directory to access Quarantine, you can configure Quarantine so that
only administrators can access the messages in Quarantine.
When administrator-only access is enabled, you can still perform all the
administrator tasks described in
“Working with messages in Spam Quarantine
for administrators”
on page 118, including redelivering misidentified messages
to local users, whether or not you’re using an LDAP directory at your
organization. However, notification of new spam messages is disabled when
administrator-only access is enabled.
To configure Quarantine for administrator-only access
1
In the Control Center, click
Settings
>
Quarantine.
2
On the
Spam
tab, under General Settings, check the box next to
Administrator-only Quarantine.
3
Click
Save
.
Configuring the Delete Unresolved Email setting
By default, quarantined messages sent to non-existent email addresses, based
on LDAP lookup, will be deleted. If you clear the check box for Delete messages
sent to unresolved email addresses, these messages will be stored in the Spam
Quarantine
postmaster
mailbox.
“Undeliverable quarantined messages go to
Spam Quarantine postmaster”
on page 139 describes how to view these
messages.
Note:
If there is an LDAP server connection failure or LDAP settings have not
been configured correctly, then quarantined messages addressed to non-
existent users are stored in the Spam Quarantine postmaster mailbox whether
the Delete unresolved email check box is selected or cleared.
Configuring the login help
By default, when users click on the Need help logging in? link on the Control
Center login page, online help from Symantec is displayed in a new window. You
can customize the login help by specifying a custom login help page. This
change only affects the login help page, not the rest of the online help. This
method requires knowledge of HTML.
Summary of Contents for Mail Security
Page 1: ...Symantec Mail Security for SMTP Administration Guide ...
Page 16: ...16 About Symantec Mail Security for SMTP Where to get more information ...
Page 60: ...60 Configuring email settings Configuring scanning settings ...
Page 116: ...116 Configuring email filtering Managing policy resources ...
Page 142: ...142 Working with Spam Quarantine Configuring Spam Quarantine ...
Page 150: ...150 Working with Suspect Virus Quarantine Configuring Suspect Virus Quarantine ...
Page 162: ...162 Configuring alerts and logs Configuring logs ...
Page 208: ...208 Feature Cross Reference About email filtering and message handling options ...
