Symantec Mail Security, Administration Manual

Page: 146 / 258

146 Working with Suspect Virus Quarantine
Accessing Suspect Virus Quarantine
To set the entries per page
◆
On the Entries per page drop-down list, click a number.
Details on the message list page
Note the following Suspect Virus Quarantine behavior:
■
When you navigate to a different page of messages, the status of the check
boxes in the original page is not preserved. For example, if you select three
messages in the first page of messages and then move to the next page,
when you return to the first page, all the message check boxes are cleared
again.
■
The “To” column in the message list page indicates the intended recipient of
each message as listed in the message envelope. When you display the
contents of a single message in the message details page, the
To:
header
(not envelope) information is displayed, which is often forged by spammers.
Searching messages
Click Show Filters on the message list page to display the search fields. Type in
one or more boxes or choose a time range to display matching messages in the
Suspect Virus Quarantine. The search results are displayed in a page similar to
the message list page.
If you search for multiple characteristics, only messages that match the
combination of characteristics are listed in the search results. For example, if
you typed “LPQTech” in the From box and “Inkjet” in the Subject box, only
messages containing “LPQTech” in the
From:
header and “Inkjet” in the
Subject:
header would be listed in the search results.
Search messages
The search results sometimes may not return the results you expect.
See
“Search details” on page 147.
To display the search area
◆ On the Virus Message Quarantine page, click Show Filters .
Go to next page of messages
Choose up to 500 pages before or after the current
page of messages