Altiris Deployment Solution™ from Symantec User’s Guide
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Note
If you cannot perform a remote-control operation from the selected managed
computer, you can change this client setting by using the
Remote Control
options
in the
Change Agent Settings
command. The default setting is to not allow
remote control of the managed computer. See
Proxy
on page 115.
2. From the Remote Control window, you can execute the following commands:
3. To end a Remote Control session, click
Control > Close Window
in the Remote
Control window.
Toolbar
Chat
Click to open a chat session with the selected managed computer.
This starts a chat session between the console computer and the
managed computer. The chat session opens a chat window that
lets you send messages back and forth between the Deployment
Console and the managed computer. If you start a chat session
while controlling multiple computers in a single window, the chat
session is only between the Deployment Console and the master
client.
Refresh
Click to update the screen view of the managed computer.
Ctrl+Alt+Delet
e
Click to select
Restart
or
Logon
options for the managed
computer.
Note
The managed computer must be running Windows and have the
keyboard and mouse driver installed for this feature to be
available.
Send File
See
Send files during remote control
on page 129.
Toggle Control
Click to toggle between the view of control access of the managed
computer (default) and of access only of the managed computer.
Control menu
Disable Input
from the Client
Click to prohibit the user of the managed computer from using the
keyboard or mouse during the remote-control session.
Close Window
Click to close the remote control window of the managed
computer.
View menu
Refresh
Click to refresh the view of the screen.
Fit to Window
If this option is selected, the client display image becomes the
same size as the Remote Control window. If this option is not
selected, the image retains the size of the client display.
Color Depth
See
Remote control properties
on page 129.
Properties
See
Remote control properties
on page 129.
