
108
Problema
Causa
Solução
2VBOEPEFTMJHPBNÈRVJOBTBJVN
QPVDPEFÈHVBTVKB
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TBEPS
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EPGJOB
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HSPTTP
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QJEP
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DBGÏFNQØWFSJGJRVFRVFOÍPFYDFEFVB
RVBOUJEBEFEFDBGÏSFDPNFOEBEB
/ÍP DPOTFHVF FODBJYBS P HSVQP
EJTUSJCVJEPSOPMPDBMBQØTUÐMPSF
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0ÐNCPMPRVFDPNQBDUBBQBTUJMIB
EFDBGÏEFTMPDPVTF
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DPMPRVF P ÐNCPMP OP SFTQFDUJWP MVHBS
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;"&."/65&/±°04&$±°0#(3610
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CBTBTTBÓEBT
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SBNPCTUSVÓEBTDPNSFTUPTEFDBGÏ
TFDP
3FUJSFBTBÓEBEFDBGÏFMJNQFBEFCBJYP
EBUPSOFJSB
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EPDBGÏEBNÈRVJOB
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DBSBNPCTUSVÓEBT
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ATENÇÃO!
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1_05_CA4816-48017_PT.indd 108
9/7/10 09:10:45