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SENSTAR Symphony 7.2 Series, User Manual

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SENSTAR Symphony 7.2 Series User Manual Download Page 121

Symphony Client

Disable alarms for a server

You can disable the alarms for cameras on the Symphony Server to which the Symphony Client is

connected.
1.

In the client interface, click 

Alarms

 > 

Disable Alarms for Server

.

2.

Specify the number of minutes for which to disable the alarms.

3.

Click 

OK

.

To manually enable alarms without waiting for the time to elapse, click 

Alarms

 > 

Enable Alarms for

Server

.

Alarm console

The alarm console in the Symphony Client includes functionality to view and manage alarms.
The alarm console appears in the client interface as a collapsible sidebar by default. When in the

sidebar, the alarm console displays a list of alarms that includes an icon to illustrate the alarm type

and alarm details. Clicking an alarm in the list will display the alarm video in the active camera view

panel.
The alarm console also includes an advanced mode that opens the alarm console in its own window.

In advanced mode, the alarm console includes additional functionality to filter, export, and manage

alarms. When the alarm console is in the advanced mode, it does not appear as a sidebar in the

client interface. The alarm console includes the following components:
• Alarm list

• View panels (display one to four in the Alarm Console section on the Action Sets page in the

server configuration interface)

• Instruction pane (Instruction section on the Action Sets page in the server configuration

interface)

Note: 

 If you add a file, you can zoom on the file by hold the CTRL button and using the

mouse scroll wheel.

• Acknowledgment pane

Senstar Symphony User Guide

121

Summary of Contents for Symphony 7.2 Series

Page 1: ...Senstar Symphony 7 2 x User Guide ...

Page 2: ... authentication 34 Security authentication 35 Watermarking 35 Rules 35 Create a rule 36 Edit a rule 36 Delete a rule 36 Events 37 Action sets 39 Schedules 45 Licenses 46 Refresh licenses 46 Show license XML 46 Settings 46 Servers 46 General 49 Notifications 56 Cloud services 57 Maintenance 57 Backup and restore 58 Analytics 59 Add a video analytic license to a camera 60 TCP Listener 60 Analog Vide...

Page 3: ...amera tour 84 Change IO state 85 Link a camera view 85 Server list 85 Enable the server list 85 Camera view panels 85 View a camera 86 View a Thin Client 86 View picture in picture 86 View instant replay 87 Save a camera view 87 Load a camera view 87 Open a docked camera view 87 Open a floating camera view 87 Add a camera view panel 87 Add an alarm 88 Add an alarm indicator 88 Configure a camera v...

Page 4: ...e a bookmark 108 Delete a bookmark 108 Video wall 109 Register a client 109 Create a video wall 109 Server configuration 109 Connect to a server 109 Disconnect from a server 110 Delete recorded video 110 Get information about the server 110 Configure the server manually 110 Windows authentication 111 Reports 111 Create an alarm report 111 Create an alarm statistics report 112 Create a Face Recogni...

Page 5: ...visual tracking link 123 Symphony Web Client 124 Log in to the Web Client 124 Configure the Web Client 124 Symphony Player 125 Install the Player 125 Enable watermark verification 125 Play a video file 125 Legal information 127 Third party attributions 127 Senstar Symphony User Guide 5 ...

Page 6: ...y also includes the Symphony Web Client and the Symphony Player The Web Client provides functionality similar to the Client but in a Web browser and without requiring installed software The Player allows you to play video files that you export from Symphony Related concepts Symphony Server on page 9 Symphony Client on page 81 Symphony Web Client on page 124 Symphony Player on page 125 Network conf...

Page 7: ...erver for the web client 50001 TCP Web service control and notification port 50004 TCP Port for server sub services 50010 TCP RTSP live and historical video 50014 TCP HTTPS secure web server for the Web Client if configured Additional network configuration Port Protocol Description 5041 TCP Access control 50002 TCP SSO authentication requests 50005 TCP Video wall 50015 TCP SSO authentication reque...

Page 8: ...ew an event across different cameras View Camera Activity Related tasks Add a camera manually on page 12 Add a camera automatically on page 12 View a camera on page 86 Export video to file on page 91 Create a rule on page 36 View camera activity on page 101 Senstar Symphony User Guide 8 ...

Page 9: ...ation interface 1 In a browser navigate to the IP address of your Symphony Server 2 In the language list select your language 3 Type your username and password 4 Click Server Configuration Symphony Server services The Symphony Server runs the following services Service Function AI Authentication Service Performs single sign on authentication Log file prefix sso AI AxisPACSListener Communicates wit...

Page 10: ...n Thin Client devices and the Symphony Server Log file prefix mo AI NetSendHist Retrieves historical video from the footage storage Streams video Creates historical images Log file prefix hs AI OPCServer Communicates with the OPC Server Optional service Manual installation Log file prefix op AI Scheduler Polls hardware alarm inputs Generates alarms Generates reports Removes expired video files Ret...

Page 11: ...e most recent official firmware for cameras as provided by camera manufacturers Multicasting Multicasting allows numerous Symphony Client instances to connect directly to cameras without requiring dedicated video streams for each Symphony Client Multicasting can reduce the load on both the Symphony Server and camera when a large number of Symphony Client instances need to display video from a came...

Page 12: ... Apply filter Add a camera manually You can manually add cameras to Symphony in the server configuration interface To add a camera using RTSP add the RTSP URL in the Address field and select RTSP URL in the Driver list 1 In the server configuration interface click Devices Cameras 2 Click Add Cameras 3 Click Add Camera Manually 4 In the Address field type the IP address of the camera 5 In the Drive...

Page 13: ...r the Mobile Bridge 7 Click Connect 8 In the Camera Name field type a name for the mobile camera 9 In the Template field select a template for the mobile camera 10 In the Group field select the group for the mobile camera 11 In the Add Ons field select None Note Symphony video analytics do not support mobile cameras 12 In the Server field select the Symphony Server for the mobile camera 13 Click A...

Page 14: ...a 3 Click the Set Password button 4 Type and confirm the new password 5 Click the Set Password button Edit a camera You can modify camera settings in the server configuration interface 1 In the server configuration interface click Devices Cameras 2 Select a camera and click Edit 3 To change the name of the camera type a new name in the Name field 4 To change the template applied to the camera sele...

Page 15: ... key frames 10 In the Recording Mode list select when Symphony records video from the stream 11 In the Schedule list select when the recording mode is active for the stream 12 Click Save Add an analytics stream You can add a stream to a camera that Symphony can use for video analytic processing To add an analytics stream you must configure a video analytic for the camera Symphony sets the resoluti...

Page 16: ...sk obscures video live and historical so that a viewer cannot identify objects but allows Symphony to analyze the video for alarms A static privacy mask obscures a defined area of the camera view A dynamic privacy mask obscures tracked objects 1 In the server configuration interface click Devices Cameras 2 Select a camera and click Edit 3 In the Privacy Mask section perform the following tasks a I...

Page 17: ...ce type a name in the Output Name or Input Name field c In the Activate field type the text that appears in the client interface when clicking on the input or output activates it d In the Deactivate field type the text that appears in the client interface when clicking on the input or output deactivates it e In the Auto Deactivate field set the time in milliseconds after which the input or output ...

Page 18: ...elect to enable panoramic technology for the camera and specify the panoramic type and camera position Stream Setting Description Resolution Specify the resolution for the camera Frame Rate Specify the frame rate for the camera Video Codec Select the video codec that the camera uses Bitrate Specify the bitrate in kilobits per second for the camera Key frame interval Specify the key frame interval ...

Page 19: ...ech ADAM Axis Phoenix Contact Gallagher JCI P2000 Siemens SPC Software House Add a hardware device You can add hardware devices to Symphony 1 In the server configuration interface click Devices Hardware 2 Click Add Hardware 3 In the Manufacturer list select the manufacturer of the hardware device 4 In the General section specify the settings for the hardware device The settings are specific to the...

Page 20: ...splays devices in the client interface You can organize the devices in groups In the server configuration interface you can create copy edit and delete groups Changes that you make in the server configuration interface appear immediately in the client interface Create a device group You can use device groups to organize your devices 1 In the server configuration interface click Devices Device Tree...

Page 21: ...lable carousels You can open a carousel in any video panel Create a carousel 1 In the server configuration interface click Devices Carousels 2 Click Add Carousel 3 Type a name for the carousel 4 In the Available Cameras on Servers list select the cameras to add to the carousel and click Add Selected 5 In the Camera list drag and drop the cameras to define the carousel order and define the number o...

Page 22: ...e Disabled box and type a reason 5 Using the Priority slider or text box define a priority for the user to help resolve resource conflicts 6 In the Group Membership pane select the groups to which the user belongs 7 In the Supervisor list select the group that contains users who can impersonate this user 8 Click Save Related concepts Security authentication on page 35 Related tasks Set the securit...

Page 23: ...sks To create a new user for supervisor impersonation click Add To use an existing user for supervisor impersonation select the user and click Edit 3 In the Properties section select Enable Two Person Rule 4 In each of the group lists select the groups from which the users can impersonate the user 5 Click Save Related tasks Add a group on page 24 Add a user on page 22 Add a user to a group on page...

Page 24: ...ng steps a Click Associate b Search for and select the Active Directory group c Click OK 7 Click Save After you create a group you need to set the permissions for each security profile that you use Related tasks Set the security profile permissions on page 25 Copy a group You can copy a group to use it as a template for a new group When you copy a group the permissions for all of the security prof...

Page 25: ...or users and groups under that security profile 1 In the server configuration interface click Security Security Profiles 2 Select a security profile and click Activate Security Profile Remove a security profile You can remove a security profile from Symphony as long as the security profile is not active 1 In the server configuration interface click Security Security Profiles 2 Select a security pr...

Page 26: ...okmarks This permission allows a user to create and edit bookmarks in the client interface Manage Services This permission allows a user to edit service settings in the server configuration interface Play Sounds This permission allows a user to play audio in the client interface Configuration Permission Description Add Devices This permission allows a user to add devices in the server configuratio...

Page 27: ...formation for the Face Recognition video analytic in the client interface Manage Face Lists This permission allows a user to add faces to or remove faces from a list View faces people This permission allows a user to view faces and associated information for the Face Recognition video analytic in the client interface LPR Permission Description Add or Edit License Plate Metadata This permission all...

Page 28: ...ytic in the Symphony client interface View License Plate Metadata Configuration This permission allows a user to view the license plate metadata configuration for the Automatic License Plate Recognition video analytic in the Symphony client interface Messenger Permission Description Modify Pre written Messages This permission allows a user to edit the canned messages in the messenger in the Sympho...

Page 29: ...ny server configuration interface Change Authentication Mode This permission is not used Edit Security This permission allows a user to edit security settings in the Symphony server configuration interface Manage Security Profiles This permission allows a user to add edit and delete security profiles in the Symphony server configuration interface Subscription Permission Description Change Subscrip...

Page 30: ...ssion allows a user to log in to multiple Symphony client interfaces and server configuration interfaces concurrently Video Wall Permission Description Change Video Wall Client This permission allows a user to configure video wall clients in the Symphony client interface Control Video Walls This permission allows a user to remotely control video wall clients in the Symphony client interface Create...

Page 31: ...ich a device group belongs Edit Group Properties This permission allows a user to modify the properties for device groups Edit Group Security Edit Membership This permission allows a user to modify devices are in a device group Remove Members This permission allows a user to remove a device from a device group Alarm Permission Description Manage Alarms This permission allows a user to mark an alar...

Page 32: ...mission allows a user to search video footage using the client interface Video Permission Description Manage Recording This permission allows a user to manage recordings Video Historical Video This permission allows a user to view historical video View Live Video This permission allows a user to view live video View Private Video This permission allows a user to view video that has been marked as ...

Page 33: ...llows a user to modify the users in user groups Edit Security This permission allows a user to modify the security profiles of users Edit User Properties This permission allows a user to modify the properties of users phone number email description etc Remove Members This permission allows a user to remove users from user groups Video wall permissions General Permission Description Change Panel Th...

Page 34: ...ical Sessions 3 To export the historical sessions to a CSV file click Export CSV file and open or save the file Active Directory authentication The Active Directory Integration security mode uses Active Directory to authenticate users For this authentication method the Symphony database stores user names and security identifiers for user accounts but not the passwords When a user attempts to log i...

Page 35: ...rror message when you try to view video in the Symphony Client or the Symphony Player Related tasks Enable watermark verification on page 125 Enable watermarking on page 35 Enable watermarking When you enable watermarking the Symphony Server adds watermarks to recorded video and the Symphony Client verifies watermarks when playing video 1 In the client interface click Server Configuration Manual C...

Page 36: ...e rule select how the events must occur to trigger the rule Select in sequence to trigger a rule when the events occur in the order in which the server configuration interface lists the events Select within a time period of and specify the number of seconds to trigger an rule when all of the events occur in the specified time period 7 Add an existing action set to the rule or create a new action s...

Page 37: ...ders and inputs and configure how they trigger a rule 6 Click Save Automatic License Plate Recognition event settings The event settings for Automatic License Plate Recognition are visible when you select it as the video engine for an event Setting Description Alarm type Select whether the event triggers the rule when Automatic License Plate Recognition detects a license plate detects a license pl...

Page 38: ... the event triggers rules based on the percentage of the object inside of the processing mask Alarm size Define the maximum and minimum size of objects that can trigger the rule Alarm only if Select to alarm only if there are multiple alarms in a specific time You can define both the number of alarms and the time Or at least Select to alarm if a number of pixels change in a specific time You can d...

Page 39: ...hat contains specific text Alarm on metadata that contains Specify the text that triggers the event when you select to alarm on metadata that contains specific text Edit an event You can edit an event to change what triggers a rule 1 In the server configuration interface click Rules Events 2 Select an event 3 Click Edit 4 Modify the event 5 Click Save Delete an event You can delete an event to rem...

Page 40: ...isplay panels Default Trigger displays the camera or map configured in the Alarm section of the action Camera displays the camera that you select Map displays the map that you select Setting Description Display 1 Select what appears in the first display of the alarm console Display 2 Select what appears in the second display of the alarm console Display 3 Select what appears in the third display o...

Page 41: ...ymphony posts to the FTP server Interval between pictures Select the number of milliseconds between each picture Show all Decorations Select to include all decorations in the images If you clear this selection you can select specific decorations to include in the images Boxes Select to include tracking boxes in the images Decorations Select to include the camera name and description in the images ...

Page 42: ...ing instructions in a file drag and drop the file that Symphony displays into the pane Symphony supports the following file formats doc docx epub htm html mht odt pdf rtf txt OPC Setting Description Alarm type Specify the value that Symphony sends to the item Stay for Set how long that Symphony sends the alarm type value Relays Symphony can trigger a relay when an alarm occurs Setting Description ...

Page 43: ...ns or the command prompt executable file for batch files For example C Windows System32 cmd exe Arguments Type C and the batch file name For example C RecordToggle bat SMS Symphony can send SMS messages when an alarm occurs The modem that Symphony uses to send SMS messages must support protocol data unit PDU mode Setting Description COM Port Specify the COM port that Symphony uses to connect to th...

Page 44: ... stay at location when auto tracking is disabled Specify how long the camera should stay at the location when auto tracking is not active Minimum seconds between activations of this rule Specify how much time must elapse before Symphony can trigger this action when auto tracking is active Edit an action set You can edit an action set to change what actions Symphony takes when a rule is triggered 1...

Page 45: ... b Select whether to repeat the exception every year on that date c Click Add Exception d Define the active and inactive times for the exception 6 Click Save Edit a schedule You can edit a schedule to change when a rule is active 1 In the server configuration interface click Rules Schedules 2 Select a schedule 3 Click Edit 4 Modify the schedule 5 Click Save Clone a schedule You can clone a schedul...

Page 46: ...owse to the license file or drag the license file into the window 4 Click OK Show license XML You can view the XML for your license 1 In the server configuration interface click Licenses 2 Click Show Raw License Settings Settings in Symphony allow you to configure servers general settings email notifications health monitoring Enterprise Manager updates and backup and restore You access the setting...

Page 47: ...hony can retain footage files select Limit the number of days video is stored and set the number of days 7 To retain metadata after Symphony deletes footage files select Keep metadata longer and set the number of days 8 To copy footage files generated during a failover back to the restored primary server from the redundant server select SAN Failover mode Copy files to owner server Both the primary...

Page 48: ...ck Save Configure failover You can configure Symphony to move cameras to a secondary server if the primary server goes offline 1 In the server configuration interface click Settings Servers 2 Select a server and click Edit 3 In the Server Group list select a server group that includes a server that does not have any cameras 4 Click Enable Failover Configure failback You can configure Symphony to m...

Page 49: ...ure SNMP You can configure Symphony to send SNMP data to a SNMP client 1 In the server configuration interface click Settings General Settings 2 Select Enable SNMP 3 In the Data polling rate set how often in seconds SNMP sub agents poll for data 4 In the Footage size polling set how often in seconds Symphony updates the size of the footage 5 Click Save 6 Restart the Symphony services 7 Configure t...

Page 50: ...ived This object is how much data in kilobytes the Symphony Client has received from the Symphony Server connectedClientCurrentBandwidth This object is the amount of data in kilobytes per second transmitted between the Symphony Client and the Symphony Server Camera information Object Description cameraNumber This object is the number of cameras that are connected to the Symphony Server cameraId Th...

Page 51: ...us This object is the status of the AI Scheduler service trackNumber This object is the number of active AI Tracker services trackerId This object is the unique identifier for the AI Tracker service trackerStatus This object is the status of the AI Tracker service Login monitor information Object Description authorizedLoginNotif This object is the notification sent when a login is successful Trap ...

Page 52: ...identifier of the rule causing the alarm alarmNotifyRuleName This object is the name of the rule causing the alarm alarmNotifyDBId This object is the identifier of the alarm alarmNotifyComment This object is the comment associated with that alarm alarmNotifyMSSinceChange This object is the milliseconds between when the alarm occurred and when it was detected Device Movement monitor information Obj...

Page 53: ...e the Symphony Mobile Bridge Installation Guide 1 In the server configuration interface click Settings General Settings 2 Navigate to the Mobile Connections section 3 To select the SSL certificate click Change select the certificate and click OK 4 In the Mobile Port field set the port that Symphony uses to listen for requests from mobile devices 5 In the Video Proxy Port field set the port that Sy...

Page 54: ... Overlay logo on video This setting determines whether a custom logo appears in video Decoration Text Color This setting determines the color of the text for decorations Background sensitive This setting determines whether the text color for decorations automatically adjusts to the colors in the video to provide more contrast Decoration Text Background This setting determines the color of the back...

Page 55: ...rmation from Symphony Use an ICE Server This setting determines if you are using an ICE server with the Web Client Type This setting determines what type of an ICE Server you are using STUN or TURN URL This setting is the URL of the ICE Server Username This setting is the user name for the ICE Server Password This setting is the password for the ICE Server SMTP Setting Description SMTP server This...

Page 56: ...ermines the timeout period for the server configuration interface Farm Location Setting Description GPS Latitude This is the latitudinal coordinate of the Symphony server farm GPS Longitude This is the longitudinal coordinate of the Symphony server farm Mobile Connections Setting Description SSL Certificate This setting displays the SSL certificate that Symphony uses to communicate with mobile dev...

Page 57: ...face click Settings Cloud Services 2 Move the Health Monitoring toggle switch to On To turn off health monitoring move the Health Monitoring toggle switch to Off Manage Symphony with Enterprise Manager You can manage your Symphony Server or server farm using Enterprise Manager Warning If you have created users or groups in Symphony those users and groups are replaced with the users from Enterprise...

Page 58: ... installing updates 4 Click Close 5 Click Close again 6 Wait 20 minutes and then log in to the server configuration interface Configure client updates You can configure when the Symphony Client applies updates 1 In the server configuration interface click Settings Maintenance 2 In the Client Updates section select one of the following options To update the Symphony Client as soon as an update is a...

Page 59: ...line backup You can restore configuration settings for a Symphony Server from the Xnet Note This feature requires a Maintenance Support license 1 In the server configuration interface click Settings Backup Restore 2 Click the Restore online backup 3 To show compatible backup files in the local path select Show only compatible versions 4 Select the backup file 5 Click Restore Restore from file You ...

Page 60: ...earch for images and video Configure TCP Listener 1 In the server configuration interface click Devices Cameras 2 Select the camera and click Edit 3 In the Add Ons list turn TCP Listener on 4 Click Save Analog Video Signal Loss Senstar Analog Video Signal Loss is a video analytic that can detect when video from a camera is unavailable This video analytic does not require configuration and uses min...

Page 61: ...e Processing Mask and Plate Detection sections do not include an image that is suitable for license plate detection update the image a Click Change Image b In the Web Access interface use the timeline and video controls to navigate to an image that is suitable for license plate detection c Click Select 7 In the Processing Mask image define the areas that the video analytic analyzes and ignores a I...

Page 62: ... Detection Select this option to only perform analysis when the camera detects motion Enable with Relay Select this option to only perform analysis when a relay device records an input event When you select this option additional fields appear that allow you to select the relay and configure how the video analytic responds to the input event Processing Mask Setting Description Drawing Mode Select ...

Page 63: ...tting is only available for Automatic License Plate Recognition Core Maximum width This field displays the width of the outer rectangle This setting is only available for Automatic License Plate Recognition Core Minimum slant This field displays the minimum slant of the vertical lines This setting is only available for Automatic License Plate Recognition Peripheral Maximum slant This field display...

Page 64: ...analytic displays the license plate decoration in the client interface Plate Look Time Define the time in seconds that the video analytic spends analyzing the license plate During this time the video analytic records all the characters that it recognizes for example the video analytic might detect a character as multiple similar characters as the license plate moves through the scene After the tim...

Page 65: ... percentage of the monitored area with people occupancy Crowd Detection can trigger alarms when it detects a specific capacity or occupancy The Crowd Detection video analytic can display informational decorations in the camera view panel In addition to displaying tracking boxes around areas where it detects people Crowd Detection can display the following decorations The Occupancy decoration displ...

Page 66: ...Crowd Detection is active Automatically Select Resolution Based on Calibration Select to automatically set the analysis resolution based on the settings in the Calibration section Analysis FPS Set the frames per second for the camera on which Crowd Detection is active Simple Mode Select whether to hide or display the advanced settings Processing Mask Setting Description Drawing Mode Select whether...

Page 67: ...the calibration smaller Field of view degrees Define the horizontal field of view in degrees for the camera Pan degrees Define the rotation around the vertical axis of the camera in relation to the scene Twist degrees Define the rotation around the horizontal axis of the camera in relation to the scene Height meters Define the vertical distance from the camera to the ground Distance meters Define ...

Page 68: ...gering and alarms for Symphony For people counting Indoor People Tracking uses counting lines that you draw on the scene to count how many people pass through the scene Indoor People Tracking can detect people that are 16 pixels or larger in the scene Configure Indoor People Tracking 1 In the server configuration interface click Devices Cameras 2 Select the camera and click Edit 3 In the Add Ons l...

Page 69: ...and hold the left mouse button move the mouse to draw the new counting line and release the left mouse button Delete Click a counting line to select it and press Delete Move Hold the CTRL key click and hold the left mouse button on the counting line endpoint and drag the endpoint to the Add a connected counting line Click and hold the left mouse button on the endpoint of an existing counting line ...

Page 70: ...e meters Define the horizontal distance from the camera to the center of the scene Sensitivity This section is only visible in simple mode Setting Description Object Contrast Use the slider to set how sensitive Indoor People Tracking is to the contrast between objects and the background Object Motion Use the slider to set how sensitive Indoor People Tracking is to the movement of objects Backgroun...

Page 71: ...ode configuration uses the default settings for the Left and Removed Item Detection video analytic To view the default settings you can turn off the simple mode to make the default settings visible in the Advanced section 5 Click OK Left and Removed Item Detection settings Overview Setting Description Analysis Resolution Set the resolution for the camera on which Left and Removed Item Detection is...

Page 72: ...of view degrees Define the horizontal field of view in degrees for the camera Pan degrees Define the rotation around the vertical axis of the camera in relation to the scene Twist degrees Define the rotation around the horizontal axis of the camera in relation to the scene Height meters Define the vertical distance from the camera to the ground Distance meters Define the horizontal distance from t...

Page 73: ...t Use the slider to define what percentage of a grid square must change for Motion Detection to detection in that grid square Grid Spacing Use the slider to define the size of the grid squares Foreground Sensitivity Use the slider to define how sensitive Motion Detection is to motion when determining the foreground fill Adjust sensitivity based on camera noise Select to automatically change the fo...

Page 74: ...Tracking settings Overview Setting Description Analysis Resolution Set the resolution for the camera on which Outdoor People and Vehicle Tracking is active Automatically Select Resolution Based on Calibration Select to automatically set the analysis resolution based on the settings in the Calibration section Analysis FPS Set the frames per second for the camera on which Outdoor People and Vehicle ...

Page 75: ...ion around the vertical axis of the camera in relation to the scene Twist degrees Define the rotation around the horizontal axis of the camera in relation to the scene Height meters Define the vertical distance from the camera to the ground Distance meters Define the horizontal distance from the camera to the center of the scene Sensitivity Setting Description Object Contrast Use the slider to set...

Page 76: ...Tracking requires that Indoor People Tracking or Outdoor People and Vehicle Tracking is active on the camera You can add PTZ Auto Tracking as an action for a rule Configure PTZ Auto Tracking 1 In the server configuration interface click Devices Cameras 2 Select the camera and click Edit 3 Turn on and configure either Indoor People Tracking or Outdoor People and Vehicle Tracking for the camera 4 In...

Page 77: ...ymphony In the client interface a blue square surrounds a tracked face and a red square surrounds a tracked face that triggers an alarm Configure Face Recognition Configure the settings for Face Recognition in the Symphony server configuration interface 1 In the Symphony server configuration interface click Devices Cameras 2 Select the camera and click Edit 3 In the Add Ons list turn Face Recognit...

Page 78: ...clear objects must be before Face Recognition tracks objects Max Turn Set the horizontal angle in degrees from center where Face Recognition does not track objects The recommended value is 45 degrees or less The maximum value is 70 degrees Max Tilt Set the vertical angle in degrees from center where Face Recognition does not track objects The recommended value is 20 degrees or less The maximum val...

Page 79: ...he calibration image to place avatars on the image The avatars help you visualize people in the sample image b In the Field of view field type the camera s field of view in degrees c In the Pan field type the angle degrees of horizontal rotation around the vertical access of the camera d In the Twist field type the angle degrees of rotation around the long axis of the camera e In the Twist field t...

Page 80: ...rver Additionally you can drag the camera in the calibration diagram to place it in relation to the scene The Zoom In and Zoom Out buttons adjust the scale of the calibration diagram Senstar Symphony User Guide 80 ...

Page 81: ... development you can associate this command with a control to open the Client from another application ae exe ai server camera preset Where server is the address of the server camera is the ID of the camera preset is the preset for the PTZ camera View log files You can view search and download log files for the Symphony Client and any Symphony Servers to which the Client connects 1 In the client i...

Page 82: ...amera view panels In the client interface click Lock Times On Navigation Adjust the number of locked camera view panels You can set the maximum number of camera panels to which you can apply the Lock Times On Navigation feature By default the limit is four camera view panels Increasing the limit and applying the Lock Times On Navigation feature to more camera view panels increases the system resou...

Page 83: ... the only includes devices that match your search term 1 In the client interface type the search term in the search field of the device tree 2 In the list select the properties that you want to search You can search the camera ID camera name camera code and description 3 Click the search icon To restore the device tree list click the X icon Display a list of users viewing a camera You can view a l...

Page 84: ...o video You can suspend access to video ban video from a camera or camera group for a specific user group 1 In the client interface right click a camera or camera group in the device tree 2 Click Ban Video To resume access to video click Unban Video Create a camera tour You can create a tour of preset locations for a PTZ camera to visit in the client interface 1 In the client interface right click...

Page 85: ...select the secondary camera views that open when you open the primary camera view 4 To close any unused camera view panels when you open a new camera view select Close overlapping views 5 Click OK Server list The server list is an optional panel you can display in the Symphony client interface The server list displays the Symphony Server instances to which the Symphony Client connects Enabling the...

Page 86: ...nt device that you want to view View picture in picture You can view live video in a nested window when viewing recorded video The picture in picture window displays live video while the main camera view panel displays historical video 1 In a camera view panel in the client interface perform one of the following tasks a Right click in the camera view panel and click Show Picture in Picture b Hover...

Page 87: ...ew Camera View and type a name for the camera view 3 To make the saved camera view public select Shared with other users 4 Click OK Load a camera view 1 In the client interface click Camera View Load Camera View 2 Select the camera view to load Open a docked camera view You can open a camera view in the client interface The Symphony Client includes camera views with 1 4 6 9 16 and 25 camera view p...

Page 88: ...cator around a camera view panel The alarm indicator flashes for a specific time or until you acknowledge the alarm 1 In the client interface click View Settings 2 Click the Alarms tab 3 Select Flash panel on alarm 4 In the Number of seconds to flash alarm field type how long the camera view panel flashes when the camera records an alarm 5 Click OK Configure a camera view panel 1 In the client int...

Page 89: ...ideo analytics in the camera view panel Overlay Date Select to display the date in the camera view panel Overlay Thick Decoration Select to display tracking boxes and paths as larger lines Overlay Recording Indicator Select to display the recording indicator in the camera view panel Video Quality Select the resolution for the camera view panel The default resolution is the resolution set for the c...

Page 90: ...econds the camera view panel displays the switched camera view Go back to previous state after seconds Select this option and specify the number of seconds to return the camera view panel to the state prior to the alarm switch Child Setting Description Show latest alarm when the camera displayed in another panel changes Select to display the latest alarm from the primary camera view panel Panel Na...

Page 91: ... events to search 11 In the Stream list select the stream to search 12 Click Search Export video to file You can export video from the Symphony Client as aira or avi files 1 In the client interface perform one of the following tasks Right click the camera view panel and click Export Hover over the camera view panel and click the Export icon Right click the timeline to mark the export start and exp...

Page 92: ...modify the start and end time for the export 3 In the Destination list select Cloud To Email 4 To add a custom email message to the email message perform the following tasks a Click the Email Message field b In the text window type the email message c Click OK 5 To protect the video export files with a password perform the following tasks a Select Password Protect b Type and confirm the password 6...

Page 93: ...ID Type the server name and camera ID Use the format http computer_name camera_id date_time 3 Click OK View summary video You can view summary video from a camera that is running a video analytic 1 In the client interface view video from a camera that is running a video analytic 2 In the timeline navigate to historical video 3 Click the Summarize Video icon to play summary video Video controls Con...

Page 94: ...n Go back ten seconds Go back one second Go back one frame Play video Pause video Go forward one frame Go forward one second Go forward ten seconds Navigate to the next activity Navigate to the next alarm Senstar Symphony User Guide 94 ...

Page 95: ...ontrol Description Move the PTZ camera to a preset location Increase the zoom on the PTZ camera Decrease the zoom on the PTZ camera Move the PTZ camera to the home position Move the PTZ camera Lock or unlock PTZ camera movement Open the Camera Tour configuration page Senstar Symphony User Guide 95 ...

Page 96: ...the activities and alarms for a camera in the client interface You can display a timeline for each camera in the client interface and the timeline spans the current day for that camera You can click on the timeline to navigate to specific times or events in the footage A purple circle indicates your current position on the timeline Timeline colors The client interface uses the following colors to ...

Page 97: ...digital inputs and output devices links and labels in the client interface A map can be an image file jpg gif or bmp file or a map provided by a GIS service You can use the map editor in the client interface to add edit and delete maps You can add cameras and camera views to a map Clicking on a device icon performs the following actions in the client interface Clicking a camera icon displays the c...

Page 98: ...r select the map in the list Add a device to a map You can add cameras camera views and access control devices to a map When you add a device to a map the map displays a link that either opens the camera or camera view or displays the status of the access control device 1 In the client interface click View Map Editor 2 Select a map 3 Click the Devices tab 4 Drag a device on to the map 5 To rotate ...

Page 99: ...e camera 1 In the client interface click View Map Editor 2 Select a map 3 Click FOV Show FOV 4 To change the color of the field of view graphic perform the following tasks a Click FOV Change Color b Select the color using the color picker or define the color using the RGB values or hex color codes c Click OK 5 Click OK Messenger Symphony Messenger allows you to send messages to any user who is log...

Page 100: ... the selected camera in the carousel camera list 5 In the Available Cameras on Servers list select the cameras to include in the carousel and click Add Selected 6 In carousel camera list perform the following the tasks a Set the order of cameras by moving camera by clicking and holding the arrow button beside a camera dragging the camera to the desired location and releasing the mouse button b Set...

Page 101: ...e of the following tasks To open video in a single docked camera view panel each time you click on a camera timeline toggle the One Camera View button on To open video in a new floating camera view panel each time you click a camera timeline toggle the One Camera View button off 6 Click a camera timeline to view video Customize the toolbar You can add or remove icons from the toolbar 1 Click the d...

Page 102: ... settings Symphony Client Setting Description Restore Symphony Client when an alarm occurs Select to restore the client interface to full size when an alarm occurs Highlight focused camera video panel Select to highlight the camera view panel that is in focus Remote desktop mode Select if you are using a remote desktop or virtual machine to access the Symphony Client This setting removes the depen...

Page 103: ...ces in the notification bar Access Devices Select to display warning messages for access control devices in the notification bar Application Log Setting Description Show verbose debugging information Select to display verbose debugging information in the application log Show failed connection attempts Select to show failed connection attempts in the application log Dialog Preferences Setting Descr...

Page 104: ...e the inverted directions for the pan buttons i e the left pan button pans the camera to the right and or digitally pans the image to the left Pan PTZ camera when clicked on the map Select to pan PTZ cameras to the location that you click on a map Default video decorations Setting Description Boxes Select to display video analytic boxes over the video in the camera view panel Time Select to displa...

Page 105: ...luding resolutions that are smaller than the video panel Highest resolution Select to display video at the highest possible resolution Instant replay Setting Description 5 seconds Select to set the instant replay function to 5 seconds 10 seconds Select to set the instant replay function to 10 seconds Video decoration settings Setting Description Decoration font scale Define the size of the text in...

Page 106: ...avigation pane of the client interface Always show rule icon Select to always show the rule icon on the map Default color Select the color for the rule icon Transparency Set the transparency for the rule icon on the map Device Tree Setting Description Show Device Icons Select to show device icons in the device tree Show Device Numbers Select to show device numbers in the device tree Show Digital I...

Page 107: ...for video Select Follow focus to play audio from the active video panel Select Listen to all to play audio from all video panels Select No sound to mute all audio Input device Select the audio input device Play audio file if you click Talk while holding Ctrl Select to play an audio file when you click the Talk button while pressing the Ctrl key Audio file location Select the audio file to play whe...

Page 108: ...om the Internet Bookmarks A bookmark identifies specific footage that you can return to later Bookmarks can refer to live videos recorded videos or still images When you add a bookmark it refers to the video on a specific camera at a specific time Bookmarks appear in the bookmarks list in the client interface Create a bookmark You can create a bookmark to reference video from a specific time and c...

Page 109: ...Press Enter 5 Select the name of the video wall and click Open 6 Drag a video wall monitor from the Tool Box pane to the video wall grid 7 Click the monitor box in the video wall grid 8 In the Label field type a name for the monitor and click Apply 9 Move and size the video wall monitor 10 Click Save Server configuration Although you perform most configuration for the Symphony Server in the server...

Page 110: ...ras Click Delete everything 3 Click Yes Get information about the server You can gather information about the Symphony Servers to which the Symphony Client connects 1 In the client interface click Server Configuration Get Info 2 In the Choose Server list select the server for which you want information 3 To get additional information select Verbose The verbose information includes Hard drive infor...

Page 111: ...distribute reports as emails or save reports to files You can schedule reports to run automatically or manually generate a report at any time When you run a report Symphony saves the report to the Data Reports path for the server by default or the path that you set when you install the Symphony Server Symphony includes the following reports Alarm Report a report that displays a list of and informa...

Page 112: ... In the Schedule finish section set when the report stops running automatically 11 In the Distribution section perform the following tasks to determine how Symphony distributes reports a To send the report attached to an email select Send report in email specify the email addresses of the recipients and select the file formats for the reports b To save the report as a file select Save report to fi...

Page 113: ...port as a file select Save report to file specify the path define the file name and select the file formats 12 In the Graph section perform the following tasks to determine the appearance of the graph in the report a In the Default Graph list select the alarm type to display b In the Graph Type list select whether the graph is a line or bar graph c In the Graph Size list select the size of the gra...

Page 114: ...Recognition video analytic generates data for the report 11 In the Date Range section perform the following tasks to determine the data that the report includes a In the Start including data from section define the start of the data b In the Stop including data after section define the end of the data c To use data from a specific time range from each day select Use custom time range for data coll...

Page 115: ...ect Minimum intersections and type the value b To set the number of intersections that must occur before the heat map stops updating the value for a zone select Maximum Intersections and type a value c To set how long an object must remain stationary before the heat map starts registering dwelling objects for a zone select Minimum Dwell Time and set the time d To set how long an object remains sta...

Page 116: ...as section perform the following tasks to add the cameras that provide information for the report a Click Add Cameras b Select one or more cameras You can search for cameras by camera name c Click OK 9 In the Filter section select the plate lists on which to report 10 In the Date Range section perform the following tasks to determine the data that the report includes a In the Start including data ...

Page 117: ...ta from section define the start of the data b In the Stop including data after section define the end of the data c To use data from a specific time range from each day select Use custom time range for data collection and specify the time range 10 In the Schedule section perform the following tasks to determine when the report runs and what information is contains a Select whether to run the repo...

Page 118: ... c Click OK 9 In the Line section select the line across which to count objects 10 In the Date Range section perform the following tasks to determine the data that the report includes a In the Start including data from section define the start of the data b In the Stop including data after section define the end of the data c To use data from a specific time range from each day select Use custom t...

Page 119: ...m the following tasks to add the cameras that provide information for the report a Click Add Cameras b Select one or more cameras You can search for cameras by camera name c Click OK 9 In the Date Range section perform the following tasks to determine the data that the report includes a In the Start including data from section define the start of the data b In the Stop including data after section...

Page 120: ...he client interface click Reports The Report Designer opens in a browser 2 Log in to the Report Designer 3 Perform one of the following tasks Select a report and click Edit Double click a report 4 Make changes to the report 5 Click Save Run a report You can manually generate a report at any time 1 In the client interface click Reports The Report Designer opens in a browser 2 Log in to the Report D...

Page 121: ...strate the alarm type and alarm details Clicking an alarm in the list will display the alarm video in the active camera view panel The alarm console also includes an advanced mode that opens the alarm console in its own window In advanced mode the alarm console includes additional functionality to filter export and manage alarms When the alarm console is in the advanced mode it does not appear as ...

Page 122: ... list that you want to export 3 Click Print And Export To The amount of time it takes Symphony to process the export file increases with the number of alarms you want to export 4 In the Preview window click File Export Document 5 Click the file format 6 Specify the options for the output and click OK Share an alarm You can share an alarm with any user who is logged in to the Symphony Client When y...

Page 123: ...mera When you click a visual tracking link the camera view panel switches to the camera that the link references Add a visual tracking link You can add to visual tracking link to a camera view panel in the client interface 1 In the client interface open the camera to which you want to add the visual tracking link in a camera view panel 2 Press and hold the Alt key 3 In the device tree left click a...

Page 124: ...IP address of your Symphony Server 2 In the language list select your language 3 Type your username and password 4 Click Web Client Configure the Web Client 1 In the server configuration interface click Settings General Settings 2 To use load balancing with the Web Client select Randomly redirect master server logins to other available servers in the farm 3 Set how often the Web Client refreshes t...

Page 125: ...nse Agreement and click Next 4 Select the installation location 5 Select whether to install the Remote Support Tool 6 Click Next 7 Click Install 8 Click Close Enable watermark verification You can enable watermark verification for the Symphony Player to prevent the Player from playing tampered video 1 Open the acc ini file at appdata Senstar7 2 Add the following values VideoRecvCTRL UseWatermarkin...

Page 126: ...om click Zoom and either Zoom In or Zoom Out 4 To set the playback speed move the Speed slider to the desired speed 5 To navigate through the video use the following controls Option Description Play Pause Play or pause the video snippet Move backwards to the last activity in the video frame Move backwards one frame frame Move forwards one frame snippet Move forwards to the next activity in the vid...

Page 127: ...s trademarks copyrights or other intellectual property Portions of this software are based in part on the work of the Independent JPEG Group All other trademarks are the property of their respective owners Third party attributions Component Attribution Boost Software Copyright 1998 2005 Beman Dawes David Abrahams Copyright 2004 2007 Rene Rivera Boost is licensed under the Boost Software License Op...

Page 128: ...2018 Daniel Stenberg All rights reserved libcurl is licensed under this license libjpeg Copyright 1991 2018 Thomas G Lane Guido Vollbeding Live555 Copyright Live Networks Inc All Rights Reserved Live555 is licensed under the GNU Lesser General Public License LGPL OpenCV Copyright 2018 OpenCV team OpenCV is licensed under this license OpenSSL Copyright 1998 2018 The OpenSSL Project All rights reser...

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