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Troubleshooting procedures
FiberPatrol FP1150 Product Guide
Page 69
Installation, configuration, or calibration issues generally become evident when the system is first
armed and tested. Any problems must be rectified before commissioning the system. In addition,
care must be taken to avoid any installation, configuration, or calibration issues following system
repairs, reconfigurations, or upgrades. Accidents, such as falling trees and tree limbs and
installation problems at gate areas are the leading causes of outdoor sensor cable damage.
Troubleshooting procedures
This section outlines the procedures to follow when checking, or troubleshooting an installed
FiberPatrol system. The initial steps in addressing a system malfunction are:
•
System inspection
•
Connections check
•
Sensor unit reboot
•
Documentation and reporting
Facility and Equipment Access
Obtain the necessary permissions and means (keys, codes, etc.) to access the facility, the
equipment room, and the equipment cabinet.
System Inspection
Note the general conditions in the equipment room and rack enclosure, including:
•
Ambient temperature
•
Electrical power
•
The state of other equipment
•
Network and Internet connectivity
Sensor unit hardware check
Inspect the sensor unit and note the following:
•
General state (ON/OFF)
•
LED states (ON/OFF/Flashing)
•
Fan noise
•
Beeping sounds
•
Other noises
•
Other abnormal indications
Sensor unit interface check
Use the rack-mount keyboard, monitor and mouse to access the sensor unit. Document any of the
following display conditions:
•
OFF (no video signal)
•
ON, but blank
•
Blue screen
•
Frozen with a BIOS screen