Scientific Atlanta PowerVu D9234, Installation And Operation Manual

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Problem Possible Causes Remedies
7. No signal present (BSR switched on)
and/or N
O
S
IGNAL
message displays
x Installation problem
x Signal problem
x Local heavy precipitation falling (normal operation will likely resume
after the precipitation has stopped)
x Subscriber services are not authorized
x You have attempted to record a copy-protected program (some pro-
grams are copy-protected at the discretion of the copyright owner
and cannot be recorded properly on your VCR)
x Check that all satellite/antenna/video and other cables are properly
connected
x Check that your satellite antenna (dish) is properly aligned
x Check that the correct BSR installation settings are being used, that
an adequate signal level is present and that receiver operating status
being reported
x Check that the video signal is being routed directly from the BSR, and
not via your VCR equipment (some programming may be transmitted
using Macrovision copy protection –for information about Macrovision
copy-protected programs or events, contact your dealer/reseller or
local service provider)
x Check that the TV modulator selector switch (receiver rear panel) is
set to the correct channel for receiving satellite signals via your TV
tuner/converter
x Check that your subscriber services are currently authorized
8. P
ROGRAM
N
OT
A
UTHORIZED
message
displays
x Subscriber services are not authorized for the selected channel x Check that your subscriber services are currently authorized by dis-
playing signal status information at the Available Services menu (see
“Available Services menu” and/or contact your local services provider)
9. A
UTHORIZATION
K
EY
N
OT
R
ECEIVED
mes-
sage displays
x Subscriber services are not authorized due to authorization key not
being received
x As above
10. B
LACKOUT
message displays
x Subscriber services are not authorized because of local blackout x As above
11. Blank (black) screen displays after
exiting to video from menus
x Installer channel screen displayed after exiting to video following
changes made to the current receiver setup
x Press the CH Ç or CH È button on your Remote Control to display
virtual channels
12. Poor reception
x Your antenna, video and/or audio cables may be faulty or not properly
connected
x Your Business Satellite Receiver is not setup to properly receive the
satellite signal
x Possible station trouble (the signal source for one or more channels
(or all channels) is temporarily affected by technical transmission
problems or a temporary solar disturbance
x Your satellite antenna (dish) may not be properly installed (dish/LNB
alignment) or is not accurately aimed at the satellite signal transmis-
sion source
x Check the connections to and from the satellite antenna LNB, televi-
sion antenna, and all video and audio cables (see “Connecting your sys-
tem” for details)
x A transmission problem or a temporary solar disturbance may be
causing the poor reception (contact your service provider)
x Check another channel or channels to compare signal reception
13. No picture, no sound
x You have not turned your Business Satellite Receiver on or the re-
ceiver is not properly connected to AC power
x Your antenna, video and/or audio cables may be faulty or not properly
connected
x Possible station trouble (the signal source for one or more channels
x Press the ON/STANDBY button on the receiver front panel, or press
the POWER key on your Remote Control transmitter
x Check that your Business Satellite Receiver is properly connected to
AC/power
x Check the connections to and from the satellite antenna LNB, televi-