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Sam4s SAM4POS, Program Reference Manual

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238 

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 Program Mode 

  Sam4POS 6600/4800II Program Manual v2.12 

Sterling Operation Definitions 

(Currently NOT Available)  

Operation 

Definition 

TIP 

 

Batch Close With Debit 

 

Upload Status 

 

Report 

 

Reset Device 

 

Reset Pin Pad 

 

Settle Voice Auth (Force Settle) 

 

Credit Card Status Check 

 

Prepaid Card Balance 

 

Request UID 

 

Upload PLU’s 

 

Download PLU’s 

 

Upload Report 

 

Diagnostics 

 

Get Gift Card Balance 

 

Get EBT Balance 

 

 
 

 

 

 

Summary of Contents for SAM4POS

Page 1: ...SAM4POS SAP 6600 4800II Program Reference Manual Sam4POS 6600 4800II Program Manual v2 12 All specifications are subject to change without notice 2016 CRS Inc...

Page 2: ...S THESE PRODUCT S CRS INC SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS SOFTWARE OR PROGRAMMING PRODUCTS LICENSED HEREUNDER WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGR...

Page 3: ...inched out of place or frayed wiring Do not change the spacing between components and the printed circuit board Check the AC power cord for damage Make sure that leads and components do not touch ther...

Page 4: ...the instrument chassis ground before connecting the positive lead always remove the instrument s ground lead last Precautions for Electrostatically Sensitive Devices ESDs 1 Some semiconductor solid st...

Page 5: ...Clear 21 Navigating SAM4POS 22 Default Screens 22 Log On Screen 22 Main Menu Screen 23 Navigation Tips 26 Common Icons 26 Related Item Sub Menu 27 Left or Right Hand Display by Employee 28 Using the O...

Page 6: ...tion Definitions 72 Edit Sort Menu 76 Adding New PLUs 79 PLU Maintenance 81 PLU STATUS GROUP 85 PLU Status Group Programming 85 PLU Status Group Definitions 86 PLU STOCK 89 MLU CHAIN 90 Group 91 NON P...

Page 7: ...py Function Tender Keys 131 Edit Sort Menu 131 Function Key Definitions 132 Tender Keys 144 Macro Key 148 Receipt Message 152 Receipt 153 Load a Custom Logo Image to the Receipt 156 Message 161 Error...

Page 8: ...arlier 227 Device Mapping v1 0 80 and Later 229 KP Group v1 0 80 and Later 232 Card Read Format 234 EFT Operation 236 MSR Setting 240 Network Revenue 242 Revenue Center 243 Terminal Network 244 IRC Ne...

Page 9: ...EMV Parameters 309 Backup Program 309 EFT Operation 311 EFT Operation Menu 311 Performing EFT Operations 314 Important Notes 325 Appendix 326 License Registration 326 Uninstall SAM4POS 327 Factory Dat...

Page 10: ...10 Introduction Sam4POS 6600 4800II Program Manual v2 12...

Page 11: ...lication with the SAP 630 530 terminals Hardware SAP 6600 The SAM4s SAP 6600 touch screen terminal is an attractive powerful and cost effective Android touch screen terminal that will effectively run...

Page 12: ...2 24 volt 12 volt default Optional Integrated 2 Line by 20 Character VFD Customer Display Easily Wall Mountable Standard VESA Configuration Software The SAM4POS application is largely based upon the f...

Page 13: ...on cabling for reliable operation and maximizing the life of the equipment When installed in a merchant location CRS recommends a PowerVAR ABC065 11 power conditioner CRS P N 701002 An uninterruptible...

Page 14: ...ntrols Connections Standard 3 Track Front Facing Magnetic Card Reader MCR Power Button located on the bottom right of the touch panel Standard 3 Track Front Facing Magnetic Card Reader MCR Two v2 0 US...

Page 15: ...12V Voltage selectable in BIOS Audio Line Out port Four v3 0 USB Ports on I O Two on rear side I O LAN Port RJ45 10 100 1000 Base T VGA Port DB15F for second display Maximum resolution 1920 x 1200 Pow...

Page 16: ...ion Sam4POS 6600 4800II Program Manual v2 12 SAP 4800II Controls Connections Standard 3 Track Magnetic Card Reader MCR Power Button Located on t he bottom of t he touch display Break Out Tabs for cabl...

Page 17: ...Sam4POS 6600 4800II Program Manual v2 12 Introduction 17 Rear VFD Display optional Optional Rear VFD Display USB Ports 2 SD Card Access Break out tabs for cable management...

Page 18: ...8 Introduction Sam4POS 6600 4800II Program Manual v2 12 SAP 4800 II Connection Panel A COM4 Powered B USB 2 C Drawer 1 D Drawer 2 E LAN F COM2 Powered G COM1 Powered H COM3 Powered I DC In Power Input...

Page 19: ...cess this mode the default system Manager Password is 9999 O You can set your own 4 digit system manager password by going to PROGRAM MODE OPTIONS OPTIONS SYSTEM OPTION When an employee performs an op...

Page 20: ...rming this operation 1 In versions 1 0 26 and later Tap the Version information in the lower right corner three times to initial clear the SAM4POS terminal In versions before 1 0 26 tap the SAM4s logo...

Page 21: ...report totals will be lost Be sure to back up the program prior to performing this procedure if you wish to save any of the current program files settings or report totals 1 From the Sign On screen si...

Page 22: ...displays You can sign on or if the time keeping feature is being utilized clock in from this screen To Sign On to the Sam4POS application for the first time use the default password 1 and touch ENTER...

Page 23: ...End of Day to run the end of day reports Displays the Favorite List You can identify specific selections to display in the Favorite List Selections may be from various areas within the application suc...

Page 24: ...menu screen using the memo icon 1 Sign on to the SAM4POS application from the main Log On screen 2 Press the Memo Icon on the upper right of the display to view or add notes 3 On the note pad that di...

Page 25: ...The new note is added to the list 6 To edit or delete notes tap touch on the desired note from the list 7 Press the note pad icon to edit the note press the trash can icon to delete the note press th...

Page 26: ...esses the Edit Sort Menus GOTO allows you to go to the programming options for that program area group recipe or MLU etcetera from within the current program area Drop down button opens a list of sele...

Page 27: ...een without having to exit all the way out to the main sign on screen Sort menu displays current setting for the edit sort menu if you press this icon the sort will go back to the default setting Rela...

Page 28: ...Left Hand View Using the On Screen Keyboard When a program or operation function requires an alphanumeric entry the screen keyboard will display automatically Type your descriptor and touch Done The...

Page 29: ...Sam4POS 6600 4800II Program Manual v2 12 Navigating Sam4POS 29 NUMERIC KEYS Press the 123 numeric key to access ADDITIONAL FUNCTION KEYS Press the symbol key to access...

Page 30: ...o enter a new item If there are two new options for example in MLU programming NEW MLU GROUP and NEW MLU F8 will bring up the lowest level in this case NEW MLU Del Delete the selected item Tab Advance...

Page 31: ...PLUs 3 You can also search for specific items by code or descriptor Press the search field at the top of the display and then type the desired code or description Only items matching the search parame...

Page 32: ...ch as PLU options PLU Status Options or Function Options and System Options are categorized or organized in groups You can view or hide the detail options within categories View with option details hi...

Page 33: ...Register Mode icon on the Main Menu screen to open the SAM4POS Register Mode Operator Screen The operator screen is divided into different zones to facilitate regular sales transactions Touch the Back...

Page 34: ...unctions assigned to the selected MLU F FLU Function Look Up keys are used primarily for tendering operation but other functions or MLU s can be assigned here as well When more FLUs than can be displa...

Page 35: ...nded Operator Screen Header Bar When the More Functions Menu icon is selected additional icons display on the header bar memory usage memo TeamViewer and favorites icons display More Functions Menu Ic...

Page 36: ...y percentage usage icon is available when you press the more functions menu icon on the register screen header bar When you tap on the memory percentage usage icon the memory storage management dialog...

Page 37: ...to the SAM4POS application from the main Log On screen Turn mode key to REG 2 Press the Menu icon to access the Memo icon 3 Press the Memo Icon to view or add notes 4 On the note pad that displays Pre...

Page 38: ...rn the register screen Team Viewer The Team Viewer icon is available when you press the more functions menu icon on the register screen header bar Team Viewer is a remote access utility that can be us...

Page 39: ...option is ON the gear icon will display in REGISTER MODE allowing for the screen size to be edited 2 Press the gear icon to change the size of the sale display 3 Press and drag in the white area next...

Page 40: ...nt detailed reports by touching the REPORT MODE sub menu dropdown selections Cash Declaration is also provided in the Report Mode and a calendar view for sales data 1 From the MAIN MENU scree press th...

Page 41: ...the report mode or specific report selections on the favorites list Connection Method Tap this icon to access the main Android Wireless Network settings The Manager Password is required for access Al...

Page 42: ...mary reports Note reports that have already been assigned to a cell will no longer appear in the list Touch the add record icon to add a report to the window The available quick view Summary Report It...

Page 43: ...0 4800II Program Manual v2 12 Report Mode 43 To display the report information you may need to exit the report mode and then return back again If the report doesn t display touch the icon to see the r...

Page 44: ...h report in the grid Press the Favorites icon if you want to include the REPORT MODE to your Favorite List selections To exit the report mode press the button The next time you enter the report mode t...

Page 45: ...o the End of Day report mode 1 Touch REPORT MODE sub menu dropdown on the title bar to access all other reports Select the specific report you wish to view from the list to open the report Touch REPOR...

Page 46: ...election has no effect the day will always be the 1st of the selected month the End Date will automatically be entered 3 MONTH This selection allows the manager to select a specified 3 Month quarterly...

Page 47: ...l totals Generate This section provides A REFRESH button to refresh the report data after changing date selections options or filters A ZOOM button to view just the report data A REPORT VIEW button th...

Page 48: ...Export PLU Report DATES Date selections include Today Last End of Day Custom Period 1 DAY 1 WEEK 1 MONTH 3 MONTH 6 MONTH 1 YEAR Additional selections in the Dates area are START DATE END DATE END OF...

Page 49: ...op 5 10 20 30 50 100 or ALL PLU s Additionally the report data can be displayed as a List report or in a Graph format GENERATE Refresh Zoom Report View Export Period Report DATES Date selections inclu...

Page 50: ...rrent Data Waste Promo FILTERS Group Select a specific Group or Groups to view EMPLOYEE ALL or selected Employees TRACK Select ALL or select specific Tracks from the list for the report i e Drive Thru...

Page 51: ...List report or in a Graph format GENERATE Refresh Zoom Report View Export Food Cost Report DATES Date selections include Today Last End of Day Custom Period 1 DAY 1 WEEK 1 MONTH 3 MONTH 6 MONTH 1 YEAR...

Page 52: ...lections include Today Last End of Day Custom Period 1 DAY 1 WEEK 1 MONTH 3 MONTH 6 MONTH 1 YEAR START DATE END DATE FILTERS EMPLOYEE Choose ALL or selected Employees JOB CODE Select All or specific j...

Page 53: ...dit Use to edit the current time entry for the selected employee Delete Use this selection to delete the selected time entry for the selected employee New Time Entry 1 From the Report Mode select the...

Page 54: ...ram Manual v2 12 Edit Time Entry 1 From the Report Mode select the Time In Out Report from the detailed reports menu then press SHOW to display the current employee time entries 2 Press the EDIT Butto...

Page 55: ...END TIME column on Davros s time entry line 4 The END TIME dialog is displayed 5 Enter the new End Time and select OUT or BREAK TIME as appropriate The new time is entered for the Employee 6 Press SA...

Page 56: ...a Time Entry 1 From the Report Mode select the Time In Out Report from the detailed reports menu then press SHOW to display the current employee time entries 2 Select the time entry record you wish to...

Page 57: ...YEAR Additional selections in the Dates area are START DATE END DATE END OF DAY NUMBER TERMINAL SELECTION OPTIONS Training Data Current Data Detailed Data Zero Skip Reporting By Employee Signed On Em...

Page 58: ...l tool for searching reviewing and reprinting previously closed transactions 1 From the Report Mode select the EJ Report from the Detailed Reports menu 2 EJ Reports are sorted by Year Month Date Trans...

Page 59: ...int Prints the transaction to the receipt printer 5 The EJ Report file path is displayed at the top of the display the navigation icons can be used to go back one level on the memory device go to the...

Page 60: ...tion is the process of counting and reporting media in drawer before a report is taken Cash declaration can be set as compulsory in the Report Options General Options The Employee must have the author...

Page 61: ...ummary Totals for the WEEK of the Year Monthly Totals Totals by Day of week Daily totals appear for each date of the month Touch the Calendar icon to open the Calendar Report Monthly totals are displa...

Page 62: ...o be performed from End Of Day screen This operates the same as the described in the Report Mode Cash Declaration example on page 60 1 From the main Program Mode menu press the END OF DAY icon the def...

Page 63: ...is printed on receipts RESET ORDER Check this option to reset the order number that is printed on the kitchen printout FINANCIAL REPORT BY TERMINAL Used in IRC configurations displays financial report...

Page 64: ...y Sub Menu Reports The End Of Day sub menu provides additional report selections for End Of Pay and End Of Not Found PLU 1 Select the END OF PAY report is used to clear the time keeping report data 2...

Page 65: ...o clear the Time Keeping data select the date and employees you wish to clear and press the Generate icon 1 To view the selected reports press the Show icon in the GENERATE area the REPORT MODE TIME I...

Page 66: ...rt displays Note We can sort the column headers on the End Of Not Found PLU to make selecting individual PLU s or groups of PLU s easier 2 The report shows the Total Not Found PLU Count all items ente...

Page 67: ...a specific report If a screen has a white star in the upper right corner the screen can be listed as a favorite Touch the star to add the screen to the favorites list When a screen is on the favorite...

Page 68: ...icon from the Main Menu Screen the main PROGRAM MODE menu categories are displayed Touch any of the categories shown to enter the programming options for that category Program Mode Title Bar Return B...

Page 69: ...t custom alpha text messages report descriptors and error messages Retailers often offer discounts when multiples of items are purchased Here you can choose different promotion formats such as discoun...

Page 70: ...egistered in the sales mode During PLU Programming each PLU is assigned a descriptor price or prices and a few unique options The remaining PLU options are determined by linking the individual PLUs to...

Page 71: ...ndix for details 1 From the PROGRAM MODE main menu touch PLU to view the PLU program selection window touch PLU to view the PLU programming options Here you can add edit or delete items as necessary 2...

Page 72: ...ton allows you to go to the programming options for that PLU status group PRICE OPTION Set the PLU as Preset No Override Preset Allow Override or as an Open price entry PLU MLU CHAIN This is where you...

Page 73: ...ted in Function Key programming before they can be assigned to PLU s GOTO NEW EDIT DELETE GOTO Press to go to the Price Level programming NEW Press to add a new Price Level to the PLU price level key...

Page 74: ...merchant cost of the item and press OK The cost is entered for the item 4 If the cost was entered incorrectly you can edit the cost amount Select the PLU you wish to edit the cost for and press the E...

Page 75: ...m Mode 75 Print Label Labels can be printed from the PLU screen by pressing the Print icon Specific setup is required for this feature Refer to the Barcode Label Printing from SAM4POS section on page...

Page 76: ...gs as necessary Available actions include Close the edit mode Delete selected PLU s Inactive selected PLU s Print a barcode for the selected PLU SORT Select SORT from the available selections Options...

Page 77: ...equired for this feature Refer to the Barcode Label Printing from SAM4POS section on page 341 in the Appendix for complete details on this feature 1 Select PLU from the PROGRAM MODE PLU menu selection...

Page 78: ...ed when printing PLU Price on the label 4 Select the QTY number of labels for each selected item you want to print 5 Select the LABEL FORMAT as defined in the Label Print setup 6 Select the PRICE LEVE...

Page 79: ...s 2 Type in the PLU descriptor in the INPUT NAME field Enter a Price on the Price Level line Type in or scan the new item PLU CODE or scan the new item in the INPUT PLU CODE field Note If the item cod...

Page 80: ...descriptor in the search 1 From the PLU Programming screen touch the search area at the top of the PLU list grid 2 Type in the descriptor or partial descriptor for the item you want to edit 3 PLU Item...

Page 81: ...ed as desired from the PLU Maintenance menu To delete multiple PLUs all at once use the Edit Sort method 1 Press and hold on the item you wish to delete and select DELETE The confirmation alert messag...

Page 82: ...the selected item to existing items in the database 1 From the PLU programming screen select the item you wish to copy 2 Press and Hold the item to open the PLU Dialog Menu selections 3 Select the app...

Page 83: ...to the Beginning End respectively the single Up Down Arrows scroll Up Down one page at a time Pressing the X will exit the operation 3 Press the copy icon the confirmation dialog displays 4 Press YES...

Page 84: ...s on the Default Item will be copied to all new PLUs that are added using the add new record icon You can remove the default item status or change it to another PLU to suite your needs Set the selecte...

Page 85: ...2 All existing PLU Status Groups are listed You can edit an existing PLU Status Groups by scrolling through the list to the specific item you wish to edit 3 If you have a large list you can sort the s...

Page 86: ...2 99 Gallonage PLUs will report the gallons sold in the activity counter on the PLU report by dividing the PLU total by the price per gallon FOOD STAMP ITEM A separate itemizer keeps a running total o...

Page 87: ...OW CANCEL Requires v1 0 74 or later If checked cancel operations are allowed when item assigned this PLU Status Group are registered If unchecked the error message Canceling of this item is not allowe...

Page 88: ...Example Coffee Cream ETC LINKED PLU If you wish the registration of the PLU assigned to this PLU status group to automatically cause the registration of another PLU enter the number of the PLU you wis...

Page 89: ...m To assist in reordering the PLU minimum stock report lists each item with an inventory level below the minimum stock level When the level of a stock item falls below the minimum inventory level set...

Page 90: ...red the operator is required to make selections from the MLU s before tendering is allowed For example Pizza may link to an MLU Chain that selects SIZE CRUST and TOPPINGS 1 From the PROGRAM MODE menu...

Page 91: ...roup to be included in the totals on the Group Report Typically this option will be selected however you may uncheck this option for Lottery groups or similar groups of items 3 To view just the items...

Page 92: ...L Select this option if you want the selected group to update the totals on the Group Report LINK MLU Choose an MLU to display the items in that MLU when a PLU assigned to this group is selected SEE A...

Page 93: ...e last digit part c is used as a check digit The remaining 10 digits part b contain the product code and the price or weight or quantity 020123450025 a Identifier b Product code price c Check digit Th...

Page 94: ...ld The length of field 1 plus field 2 must equal 10 LENGTH OF FIELD 2 Assign the length of the price weight quantity field The length of field 1 plus field 2 must equal 10 CONTENT OF FIELD 2 Select th...

Page 95: ...leave at 0 00 This field is not used when scanning the item in the sales mode The price will be picked up from the embedded barcode when it is scanned in a sale c Touch the Input PLU Code field and s...

Page 96: ...dded Barcode Registration Example With the embedded barcode properly programmed when the item is scanned in the sales mode SAM4POS will extend the price per pound 3 99 in this example by the weight of...

Page 97: ...e can also enter the PLU code for a specific item to go to the programming for that specific PLU 1 From the PROGRAM MODE main menu screen select PLU then select Quick PLU The main Quick PLU selection...

Page 98: ...Manual v2 12 5 The PLU code is shown in the window as in the example 6 Press OK 7 The programming for the PLU is shown edit as necessary 8 When you have finished editing the PLU press the back arrow...

Page 99: ...it code numbers may be assigned for each employee A clock in code is used to clock in or out and a separate sign on code used to operate the register The social security number is for reference only a...

Page 100: ...y or by employee number You can also search for a specific employee by name 5 Touch the Menu icon on the employee programming screen a Select SORT from the available selections Choose to sort from A T...

Page 101: ...ger functions without entering a manager password TRAINING EMPLOYEE If selected this employee will be in training regardless of the training mode status of the entire register HANDED Select LEFT HANDE...

Page 102: ...efined for servers cashiers and managers that allow only the appropriate operations REG MODE SIGN IN OUT USING MCR This option forces the employee to use the Mag Card Reader for signing in and out of...

Page 103: ...reports NEED MANAGER FOR TIME IN OUT When selected employee needs manager to be able to clock in out TIME IN BEFORE SALE Select this option to require employees to clock in before they can register sa...

Page 104: ...in the Operation Manual A breakdown of hours by job is also reported for each employee The job codes to be used by all employees are set up here Each job code you create must be given a descriptor up...

Page 105: ...as necessary Stations can be sorted alphabetically if desired Description Type in a descriptor for the selected station you can use the X at the end of the description field to clear the current desc...

Page 106: ...e PLU Status Group programming A tax Group can have a single tax assigned or multiple taxes can be assigned to the Tax Group to accommodate city county state and federal taxes that may apply Tax 10 al...

Page 107: ...ters This will be the descriptors printed on receipts and reports You can use the X at the end of the description field to clear the current descriptor 3 The TAX NUM filed displays the current tax 1 1...

Page 108: ...5 OF REPEAT BREAKS Enter the number of repeat breaks For this example the entry is 3 BREAK POINT Enter the high amount in the range For example if the break point is 22 38 enter 38 for the break point...

Page 109: ...k points that do not fit a pattern as Non Repeat Breaks Mark the break points that are repeating in a pattern as Repeat Breaks Count the number of repeat and non repeat breaks Tax Charged Sale Amount...

Page 110: ...ds Individual Tax Groups are assigned in the PLU Status Group programming and the PLU Status Groups are then assigned to individual PLUs to apply the appropriate tax for the item 1 From the main Progr...

Page 111: ...eters of the register system Options are separated into categories to simplify finding specific options Also available on the Options menu are Rounding and Tare Weight programming 1 From the main Prog...

Page 112: ...2 Choose a category from the list on the left to view the options related to the selected category 3 Individual option within the categories allows you to select to make the option setting apply Glob...

Page 113: ...E If selected each item that does not receive a seat prior to registration will be assigned the default seat number as set here Using a seat number system assists prep staff in assembling orders corre...

Page 114: ...ng with the item price on scale items Destination Note Destination keys such as Eat In Take Out Drive Thru must be created in Function Key programming before they can be used or defined here DEFAULT D...

Page 115: ...per line to show on the rear customer VFD display CHECK DIGIT IS SENT FROM BCR This setting needs to match the setting on your scanner if the scanner is set to the read check digit this option must be...

Page 116: ...eipt VAT PRINT VAT TAX AMOUNTS SEPARATELY If there are multiple value added taxes select to print tax amounts separately for each tax rather than as a single tax total VAT SUBTRACTED FROM INDIVIDUAL P...

Page 117: ...PLOYEE Select to open the appropriate cash drawer during training operations PRINT RECEIPT FOR TRAINING EMPLOYEE Select to print receipts if receipts are normally printed during training PRINT JOURNAL...

Page 118: ...If selected when the sale finalization is completed the default Menu screen will display MOVE TO DEFAULT FLU AT FINALIZATION If selected when the sale finalization is completed the default Function s...

Page 119: ...ll be separated and printed below the items REALTIME KV Each item will display at the Kitchen Video screen when the next item is entered one item delay Sort Split SORT KP BY SEAT If seat system is use...

Page 120: ...r on each receipt PRINT VOIDED ITEM ON RP When selected items voided in the transaction will print on the RP PRINT SUBTOTAL WHEN SUBTOTAL KEY IS PRESSED If checked the receipt will print the subtotal...

Page 121: ...order to send emails GMAIL PASSWORD Enter the password for your Gmail account START DAY OF WEEK Select the day you wish the official week to begin AUTO SIGN OFF AFTER SIGNED ON EMPLOYEE REPORT PRINTS...

Page 122: ...ate is double time TIP REPORTING OF SALE The percentage entered here is calculated and reported as Estimated TIPS on the Financial Employee Report Set to 0 000 to not show reports DISPLAY SIGN ON SCRE...

Page 123: ...EPORT MODE PASSWORD You can set your own 4 digit password enter 0 for no password PGM PASSWORD You can set your own 4 digit password enter 0 for no password MANAGER PASSWORD You can set your own 4 dig...

Page 124: ...ck to not allow changing of the specific option ENABLE PRICE LEVEL ENABLE KP ROUTE ENABLE DESTINATION ENABLE EMPLOYEE Example with all REG Title UI Control selected ETC DEALER CONTACT Allows entry of...

Page 125: ...culation ALWAYS UP or ALWAYS DOWN ROUNDING ON MULTIPLICATION AND DIVISION Choose rounding method for Multiplication Division calculations UP AT 5 Always Up or Always Down ROUNDING ON DISCOUNT Choose r...

Page 126: ...of the product is measured on the scale 1 From the PROGRAM MODE touch OPTIONS then select TARE WEIGHT to view the Tare Weight programming 2 Touch the Add icon to add a new tare weight the NEW item ent...

Page 127: ...rogram Mode 127 4 Next select a tare from the list touch the pencil icon to enter edit the tare weight You can use the X at the end of the Tare Weight filed to clear the current Tare 5 Press OK or the...

Page 128: ...ype MACRO s can be programmed to perform a predefined set of functions operations We can create as many functions tenders and MACRO s as are needed Custom key descriptors up to 30 characters can be pr...

Page 129: ...eys discount keys etc 3 Select a function key to edit the options available on the key as needed DESCRIPTOR Enter a custom descriptor as desired for the function you can use the X at the end of the de...

Page 130: ...r tender keys as your application requires 1 Press Add button to add a new function or tender key to the list The NEW key dialog displays 2 Type a descriptor for your new key at the Input Description...

Page 131: ...it Sort Menu Use the Edit Sort Menu feature to maintain Function Tenders more easily This feature allows you to access the Edit Mode Sort Function Tenders alphabetically or by Type We can also filter...

Page 132: ...age 161 for details PRINT Do Not Print Alpha Text on Receipt Do Not Print Alpha Text on Journal Do Not Print Alpha Text on KP Cancel Used to abort a transaction in progress All current items are remov...

Page 133: ...on Linked Drawer Select the drawer to be opened on foreign currency tender transactions Destination Destination keys are used for Eat In Take Out Drive Thru identification They are typically used as a...

Page 134: ...action Preset Override Default section NONE alternately you can choose Allow Preset Override for Everyone or for Manager Only Enable Do It Function When checked if a tender is short the amount due thi...

Page 135: ...2 KP ROUTING for period two GENERAL Manager Required Operation requires input of manager password to complete operation OPTION Function Is POPUP The selected KP Route remains active for the remainder...

Page 136: ...option if you want the Log Backup to include the Database USB USB PATH You can create a custom description for this selection INTERNAL STORAGE Internal Storage Path You can create a custom descriptio...

Page 137: ...int a barcode GENERAL Manager Required Operation requires input of manager password to complete operation Price Level Touch a Price Level key prior to a PLU entry to shift the price of a PLU to a diff...

Page 138: ...RA key is used Manager Required Operation requires input of manager password to complete operation Recall Table The check tracking system can maintain balances and the entire transaction in the regist...

Page 139: ...n Report The REPORT key allows running several reports all at one time from the register mode Select the desired report on the REPORT function key Filer by ALL Employees or Signed On Employee GENERAL...

Page 140: ...f through the kitchen printer KVS how to assemble meals Seat numbers may be assigned at the time of entry or if necessary later in the transaction GENERAL Manager Required Operation requires input of...

Page 141: ...to force alpha text message entry when this key is selected Print Receipt After Store Check When selected the receipt will print after the check is stored Print Check On R P Select to print the check...

Page 142: ...value for the tip If not selected the tip HALO Amount will be entered as the TIP value Tip Declare Used TIP DECLARE enter TIPs received by an employee GENERAL Manager Required Operation requires input...

Page 143: ...emainder of the transaction and then returns to the default when the transaction is finalized Waste Used to start and end entries of items that are wasted A waste count is maintained for each item and...

Page 144: ...t currency denominations up to 50 bills You would set the HALO as 50 00 TAX EXEMPT Use this setting if the tender is to exempt the specified tax rate 1 10 when redeemed TENDER Compulsory Amount Tender...

Page 145: ...emed TENDER Compulsory Amount Tender Check this option if you wish to enforce an amount to be entered prior to pressing this tender key Do Not Allow Under Tender If this option is checked only the amo...

Page 146: ...unt accepted when this tender is used For example as a store policy you may only accept food stamp amounts up to 50 You would set the HALO as 50 00 TAX EXEMPT Use this setting to exempt the specified...

Page 147: ...his option is checked only the amount of the sale or greater are accepted Need Manager for Under Tender when checked the manager is needed to approve the transaction if the amount entered is less than...

Page 148: ...kes without having to press each key individually MACRO keys can contain PLUs Functions Keys Tender Keys or MLU s 1 From the Function Key programming menu selection screen select MACRO Key from the av...

Page 149: ...X at the end of the description filed can be pressed to clear the current descriptor 3 Press OK to add the new MACRO press OK AND CONTINUE to add additional MACRO s Pressing CANCEL will exit the new M...

Page 150: ...DESELECT ALL to remove all the current selections Pressing CANCEL will exit the selection screen without adding any operations to the MACRO 9 After creating the operations for your MACRO s they will a...

Page 151: ...peration or you can copy a MACRO to existing MACRO s in the list by pressing and holding the desired MACRO You can also use this procedure to delete or inactivate specific keys 1 Select the MACRO key...

Page 152: ...be customized to the customer s preference Custom messages can be created for certain operations or for special instructions Error Messages and Report Messages can be edited here as well as the Label...

Page 153: ...for details 1 Select RECEIPT from the PROGRAM MODE RECEIPT MESSAGE menu selections The receipt programming screen displays Add a New Receipt Message 1 Press the icon and type in a descriptor for the n...

Page 154: ...n Simply press and drag the desired element to the Header and Footer sections as desired These header footer elements can be rearranged as desired Terminal Name Table Name Date Time Date Time Employee...

Page 155: ...ectable Tax and Tender will appear as per options programming Gratuity Message Adds a line for a suggested gratuity Added at v1 0 48 Footer Choose from the Select Elements to include on the footer Mes...

Page 156: ...mage loaded in the printer 1 Select RECEIPT from the PROGRAM MODE RECEIPT MESSAGE program area 2 Press the icon next to LOGO IMAGE 1 2 or 3 to add an image to the selected receipt The CHOOSE PHOTO dia...

Page 157: ...on the terminal is an easy way to customize the customer s receipt 1 Select RECEIPT from the PROGRAM MODE RECEIPT MESSAGE program area 2 Press the icon next to LOGO IMAGE 1 2 or 3 the CHOOSE PHOTO di...

Page 158: ...GE ON THE INTERNAL RECEIPT PRINTER is displayed 8 Touch YES to save the selected image to the receipt printer and load the logo image for the receipt 9 Image is saved and displays on receipt 10 If you...

Page 159: ...or 3 the CHOOSE PHOTO dialog window displays 3 Select IMAGE LOADED IN PRINTER 4 Chose to load images to the printer you can select from the loaded images 5 Scroll through the available defined images...

Page 160: ...printer 1 Select RECEIPT from the PROGRAM MODE RECEIPT MESSAGE program area 2 Press the IMAGE LOADED IN PRINTER button in the ACTIONS section 3 The available images are displayed 4 Select the appropri...

Page 161: ...ry by pressing the icon and type in a descriptor up to 30 characters for the new message category Press the X at the end of the description field to clear the current descriptor 3 You can copy an exis...

Page 162: ...ion a LEFT CENTER or RIGHT 7 You can also choose to have the message print DOUBLE WIDTH and or PRINT RED 8 Press OK when done Select OK AND CONTINUE to add more messages for the category Press CANCEL...

Page 163: ...T 44 FINALIZE CURRENT TRANSACTION FIRST 45 SELECT ROOM FIRST 46 SOURCE ITEM CANNOT BE EMPTY 47 THIS OPERATION IS NOT ALLOWED WITH OPEN SALE 48 SELECT ANOTHER PRICE LEVEL NO ERROR MESSAGE DESCRIPTION 4...

Page 164: ...152 ENTER A VALUE FIRDT 153 STORAGE MEMORY IS NOT ENOUGH NO ERROR MESSAGE DESCRIPTION 154 RESTORE ERROR 155 PLU CODE ALREADY EXISTS 156 NO AVAILABLE PRICE LEVEL 157 NEED SUBTOTAL FIRST 158 VOID MODE...

Page 165: ...TO MLU ITEM 231 TARE WEIGHT LIMIT EXCEEDED 232 CREATE GMAIL ACCOUNT FIRST 233 CAN NOT DELETE THIS ITEM LINKED PLUS EXIST NO ERROR MESSAGE DESCRIPTION 234 NO KEYLINK PGM FILE 235 NO FUNCKEY PRGM FILE...

Page 166: ...T TOTAL 10 NET SALES 11 CREDIT TAX TOTAL 12 FOOD STAMP CREDIT 13 MDSE RETURN 14 PREVIOUS VOID 15 TRANS VOID 16 CANCEL 17 GROSS SALES 18 CASH SALES 19 CHECK SALES 20 RA TOTAL 21 PO TOTAL 22 HASH TOTAL...

Page 167: ...tions 1 Select LABEL PRINT from the PROGRAM MODE RECEIPT MESSAGE menu selections The label print programming screen is displayed 2 The default label is shown you can edit this label as desired or crea...

Page 168: ...your label i e Joe s Bait Shoppe f Reverse prints in reverse dark background 7 You can rearrange the position of the elements where you want them to appear on the label by clicking on the element and...

Page 169: ...Sam4POS 6600 4800II Program Manual v2 12 Program Mode 169 Text Font Styles...

Page 170: ...t GRATUITY from the menu selections 2 Add a new GRATUITY message category by pressing the icon and type in a descriptor up to 30 characters for the new message category Press the X at the end of the d...

Page 171: ...R 17 GUEST 18 HOLD 19 KP ROUTE 20 LIST HELD ITEMS 21 LIST SALE INTERRUPT 22 LIST TABLE 23 LIST PAID 24 MISC 25 MODIFIER 26 NOSALE NO DESCRIPTION 27 1 28 2 29 3 30 4 31 5 32 6 33 7 34 8 35 9 36 0 37 00...

Page 172: ...the individual Promotions will send to the Promotion Report 1 Select PROMOTION from the main PROGRAM MODE menu 2 The PROMOTION selection screen appears touch the program area you wish to edit 3 Select...

Page 173: ...c Enter a descriptor for the promotion The new promotion is added to the list d On the Mix Match promotion OPTION screen Set the DISCOUNT QUANTITY field with the number of items that need to be purch...

Page 174: ...ew promotion or select an existing promotion to edit c Type in a descriptor for the promotion d On the Multi Buy promotion OPTION screen Select the DISCOUNT TYPE for percentage discount for an amount...

Page 175: ...Combo Discount promotion OPTION tab Select the DISCOUNT TYPE for percentage discount for an amount discount or FIXED PRICE to sell selected items at a set Fixed Price Set the DISCOUNT VALUE accordingl...

Page 176: ...r select an existing promotion to edit c Type in a descriptor for the promotion in the INPUT DESCRIPTION field on the dialog screen that appears d Select the Promotion Group s that will be used with t...

Page 177: ...ogram Mode 177 g f If desired you can copy a promotion or delete a promotion simply press and hold on the promotion until the dialog show below is displayed You can Delete the selected promotion or Co...

Page 178: ...dividually 1 From the main PROGRAM MODE menu touch PROMOTION select PROMOTION GROUP from the available selections 2 Touch the icon to add a new Promotion Group or select an existing promotion group fr...

Page 179: ...iew PLUs from All groups or choose a specific group to view PLUs from just that group You can also search for specific PLUs by name Pizza for example 6 The SELECTED ITEM COUNT shows the number of sele...

Page 180: ...am Manual v2 12 8 Pressing the GOTO button opens the PLU programming screen Press the back arrow on the PLU screen to return to the promotion group programming 9 You can use the DELETE button to remov...

Page 181: ...items from a specific MLU instead of scrolling through a complete list of PLUs 1 Choose a Promotion Group from the list Press NEW to select PLUs to add the promotion group 2 The complete list of PLUs...

Page 182: ...anual v2 12 4 Choose an item from the selected MLU to add to the Promotion Group 5 You are returned to the complete list of PLUs for all groups Repeat the process to add additional items using the Loa...

Page 183: ...Sam4POS 6600 4800II Program Manual v2 12 Program Mode 183 6 Press OK when finished adding items 7 Your selected items now appear on the Promotion Group...

Page 184: ...the customer into its component ingredients When PLUs or menu items are linked to a recipe they use this inventory program Product Mix Groups can be used to implement a simplified ingredient system f...

Page 185: ...m the PRODUCT INGREDIENT menu selections DESCRIPTOR Up to a 30 charactor descriptor can be entered for the ingredient You can also press the heading DESCRIPTION to sort the ingredient list alphabetica...

Page 186: ...ncel will exit without adding any ingredients The X at the end of the field will clear the current information Edit Ingredients 1 Select an ingredient from the list and press EDIT the Edit dialog disp...

Page 187: ...d a New Recipe 1 Select RECIPE from the PRODUCT INGREDIENT selection menu 2 Press the add record icon to add a recipe to the database or you can select an existing recipe from the list to edit as nece...

Page 188: ...redient Programming screen NEW Use this button to add new ingredients to the selected recipe EDIT Use this button to edit an existing ingredient in the selected recipe DELETE This button is used to de...

Page 189: ...ist that you wish to add to your selected recipe b Next choose the desired item selection from the list Ingredient List or Recipe List as per selection in previous step c Enter the Quantity for the se...

Page 190: ...Menu button to select multiple recipes from the list to delete Copy a Recipe 1 Press and Hold a recipe from the list the RECIPES dialog displays 2 Select COPY TO NEW ITEM from the available selection...

Page 191: ...Mode 191 5 Select the recipes from the selection list you want to copy the ingredients to then press the copy icon the confirmation dialog appears 6 Press YES to copy the ingredient to the selected re...

Page 192: ...ps for beverages or number of pieces for chicken menus Multiple groups of product mix items can be created 1 Select PRODUCT MIX from the PRODUCT INGREDIENT selection menu 2 Press the Add Record icon t...

Page 193: ...splays a list of the PLUs currently assigned to the selected Product Mix use the buttons at the bottom of the display to edit the list The list shows the number of the PLU item in the group the PLU De...

Page 194: ...groups list and all of the PLUs are shown in the PLU list You can choose a specific group from the list to see just the PLUs in that group Scroll through the list of PLUs and select the items to add...

Page 195: ...of items selected and the number of remaining selections available Press OK to add the selected items the product mix group 6 You can edit the count for any or all the items in the group Select the it...

Page 196: ...he desired PMG from the list from the Product Mix programming screen touch the PLU tab then touch the NEW button at the bottom of the screen The PLU selection screen displays 2 Press the Load MLU butt...

Page 197: ...finished adding items The selected items are added to the product mix group 5 You can edit the count for any or all the items in the group Select the items in the list you want to edit press the EDIT...

Page 198: ...u Lookup MLU Edit and Function Lookup FLU Edit screens that will be used to complete register operations on the SAM4POS NOTE The SAP 530 terminals will also have the Real Keyboard programming here 1 S...

Page 199: ...le bar and or Go Directly To The Graphic Table to display the table map immediately when accessing the REGISTER Mode 1 Press TABLE MAP on the SCREEN EDIT selection menu A C B D 2 The default TABLE MAP...

Page 200: ...h the zone you wish to edit and press the EDIT button in the Table Zone editing area bottom right of the display 2 Type in a name for the Table Seating Zone and customize the background and text color...

Page 201: ...tom right of display 2 Type in a name up to 10 characters for the new seating zone edit the background and text color as desired with the 25 color palette that is provided 3 Press OK to add the new zo...

Page 202: ...the Input Description field type in the name up to 10 characters that you want to appear on the new tables 3 Enter in the number of tables associated with the seating zone in the Count filed 4 Customi...

Page 203: ...from 3 to 10 9 Press the TABLE HEIGHT COUNT to select the number of tables you want to see per column Allowable settings range is from 3 to 8 10 The table grid displays as per your selection Each tab...

Page 204: ...te when creating table grids you can set a starting table number or enter a custom table name by entering in the number you want to start at along with the table name For Example New tables created BA...

Page 205: ...en displays C F E B A D MLU EDIT Screen Sections A MLU Groups Pane These are the groups of MLU s that will appear in the register mode B MLU Pane These are the menu selection items MLU s can contain P...

Page 206: ...an have a different default MLU Group than the dining area Add a New MLU Group 1 Touch the New MLU Group icon 2 Input the MLU Group description up to 30 characters and press OK or select OK AND CONTIN...

Page 207: ...function keys tender keys MACRO s or other MLU s 1 Touch the New MLU icon to add new MLU s to the MLU Group 2 Select an image for the MLU if desired input the MLU description up to 30 characters If d...

Page 208: ...r selection A list of edit options displays Item Function EDIT Edit the MLU Group or MLU Descriptor DELETE Delete the selected MLU Group or MLU COPY TO NEW ITEM Copies the currently selected MLU Group...

Page 209: ...e is no actual function key for Table Map there is a Table Map function that can be assigned to an MLU 5 Select all the items from your LOAD selection that you want to appear on the MLU grid To make f...

Page 210: ...v2 12 Editing the Appearance of MLU Screens 1 You can rearrange the items as desired on the grid Press and drag the selection to the desired location 2 The appearance of the items on the MLU screen ca...

Page 211: ...r appears and the TYPE of key is displayed Original Descriptor Key Type Code Input Name 3 When adding items to a selected MLU if you select more items to load than the number of available spaces on th...

Page 212: ...00 4800II Program Manual v2 12 c Select more items than the ava ilable cells Press OK d The selected items are added t o the MLU additional FOOD MLU s are created as necessar y for all the selected it...

Page 213: ...s 1 From Screen Edit in Program Mode select FLU EDIT The FLU Edit screen displays C B A FLU Edit Screen Sections A FLU Selection Pane These are the groups of functions that will appear in the register...

Page 214: ...h the icon to add a new FLU 2 Enter a Description up to 30 characters for the new FLU i e DISCOUNTS check the MANAGER REQUIRED option if reserved for manger use only 3 Press OK to add the new FLU or p...

Page 215: ...al or horizontal or to a quad key You can edit the background color of the key and the color size and alignment of the font Use the Image Add Edit to add an image to a selected key if desired Use thes...

Page 216: ...t REAR DISPLAY The Rear Display Edit screen displays 2 Press the add record icon to add a new Rear Display category 3 Press the menu icon to select an element for the rear display available elements i...

Page 217: ...and Text Inserter Other programming areas include KP Group programming Card Read Format settings and the EFT Operation menu is accessed from here as well Note Device Mapping and KP Group programming c...

Page 218: ...al For example all Kitchen Printers on COM2 all EFT devices on COM1 etcetera 1 Select DEVICE SETTING from the DEVICE menu selections The DEVICE SETTING programming screen displays 2 Choose the device...

Page 219: ...rter is connected to the terminal BAUD RATE 1200 2400 9600 19200 38400 57600 115200 DATA BITS 7 or 8 PARITY NONE EVEN ODD STOP BITS 1 or 2 FLOW CONTROL NONE XON_XOFF S W RTS_CTS H W Ethernet IP ADDRES...

Page 220: ...inal BAUD RATE 1200 2400 9600 19200 38400 57600 115200 DATA BITS 7 or 8 PARITY NONE EVEN ODD STOP BITS 1 or 2 FLOW CONTROL NONE XON_XOFF S W RTS_CTS H W Line Display Add all line displays customer dis...

Page 221: ...TROL NONE XON_XOFF S W RTS_CTS H W EFT The SAM4POS terminals only support EMV enable devices for integrated payment transactions General DEVICE MODEL Datacap COMMUNICATION TYPE Serial Serial COM PORT...

Page 222: ...200 2400 9600 19200 38400 57600 115200 DATA BITS 7 or 8 PARITY NONE EVEN ODD STOP BITS 1 or 2 FLOW CONTROL NONE XON_XOFF S W RTS_CTS H W Liquor Dispenser General DEVICE MODEL Berg COMMUNICATION TYPE S...

Page 223: ...NONE XON_XOFF S W RTS_CTS H W Text Inserter General DEVICE MODEL TALON COMMUNICATION TYPE Serial Ethernet Serial COM PORT COM1 thru COM3 dev ttyUSB0 only available when a USB to RS 232 converter is c...

Page 224: ...ialog is specific to the device selected Refer to the Device Mapping Setting chart for details a Input a DESCRIPTION for the device up to 30 characters b SELECT DEVICE from the list of available devic...

Page 225: ...CT DEVICE from the list of available devices as set in the Device Setting screens SELECT FROM TERMINAL chose the terminal where the device is connected SELECT DEVICE USING TYPE Select the type for the...

Page 226: ...eens Coin Dispenser Input a DESCRIPTION for the device up to 30 characters SELECT DEVICE from the list of available devices as set in the Device Setting screens Liquor Dispenser Input a DESCRIPTION fo...

Page 227: ...Input a description up to 30 characters for the KP Group and press OK to close the dialog or press OK AND CONTINUE to add additional KP Groups Press CANCEL if you wish to exit the add KP Group without...

Page 228: ...llows you to change the assigned printer and time period selections DELETE Will delete the printer assignment for the selected printer 5 Press the menu icon to access the EDIT MODE to select and delet...

Page 229: ...4POS system 1 From the Program Mode Device menu select DEVICE MAPPING from the available selections Alternately you can press the drop down arrow on the DEVICE SETTING screen to view the sub menu sele...

Page 230: ...ets to be printed e KP TYPE Select the type for the specified device Normal Prints all items on one ticket Single Prints each item on a separate ticket regardless of the KP Option settings Normal Sing...

Page 231: ...rinter from the list of available printers as set in the Device Setting c SELECT FROM TERMINAL Chose the terminal from the list where the device is connected d TICKET COUNT Set the number of KP ticket...

Page 232: ...ions Alternately you can press the drop down arrow on the DEVICE MAPPING screen to view the sub menu selections then select KP GROUP from the selections 2 The KP GROUP program screen is displayed 3 Fr...

Page 233: ...to print This number initially comes from the Device Mapping setting KP TYPE This setting comes from the Device Mapping setting Pressing the GOTO button will bring you to the Device Mapping screen KP...

Page 234: ...use with the SAM4POS application 1 Select CARD READ FORMAT from the DEVICE menu The selection screen below displays 2 On the Card Read Format screen select from the card types in the left hand column...

Page 235: ...er COLUMN OF NUMBER Enter the column number where the you wish to START reading on the card number Enter the number of DIGITs up to a 2 digits entry of the card number you wish to read beginning at th...

Page 236: ...s can be performed at the SAM4POS terminal from the EFT operations menu 1 From the main PROGRAM MODE menu select DEVICES then choose EFT OPERATION from the devices menu selections 2 The EFT Operation...

Page 237: ...add a tip to a pre authorized credit sale Post Authorization If electronic authorization is not approved and the merchant receives voice authorization the transaction can be entered into the batch wit...

Page 238: ...tly NOT Available Operation Definition TIP Batch Close With Debit Upload Status Report Reset Device Reset Pin Pad Settle Voice Auth Force Settle Credit Card Status Check Prepaid Card Balance Request U...

Page 239: ...Initialize EFT Close Batch Void Sales By Record Number Issue Local Transaction Void Return By Record Number Gratuity Entry Post Authorization Parameter Download Get Gift Card Balance Get EBT Balance E...

Page 240: ...settings are not available on the SAP 6600 or SAP 530 terminal with SAM4POS loaded These settings are separate from the Card Read Format settings used for reading employee cards To setup the MSR for u...

Page 241: ...Error Report Code 5 When you have finished editing the settings press the SET button next to LOAD to send changes to the MSR Three quick beeps will sound when the settings are sent to the MSR 6 Press...

Page 242: ...enue programming The IRC uses standard Ethernet communications When the IRC is active all terminals in the system are updated automatically when program changes are made Revenue Center information is...

Page 243: ...icon to add a new entry to the Revenue 3 Type a DESCRIPTION for the selected Revenue Center the X at the end of the field clears the current description 4 Press the menu icon to Test Sort or enter the...

Page 244: ...ection menu The terminal information will REFRESH each time this area is accessed 2 When the data has refreshed the Terminal Info screen is displayed 3 Press the SET TO MAIN or RELEASE MAIN button as...

Page 245: ...currently installed STATION Select the station the employee will be assigned to If STATION is set to STATION BY TERMINAL assignment follows STATION of TERMINAL If STATION setting is a specific statio...

Page 246: ...at all terminals TERMINAL DESC Enter a descriptor for the current terminal i e POS MAIN Bar Terminal Server Station etc Set the STORE NAME on all terminals in the system o Program Mode Network Revenu...

Page 247: ...ls 1 From the main PROGRAM MODE selection menu touch NETWORK REVENUE 2 The NETWORK REVENUE selection screen appears 3 Select TERMINAL NETWORK 4 The current terminal information is displayed TERMINAL D...

Page 248: ...on 1 Choose SYSTEM from the main PROGRAM MODE menu selection screen 2 The SYSTEM menu screen displays 3 Touch SETTINGS The Manager Required Manager Password entry dialog displays depending on the auth...

Page 249: ...gram Manual v2 12 Program Mode 249 6 On the Ethernet Settings dialog check the option Show Advanced Options to allow editing of the IP address 7 Select the IP Settings drop down and select Static 8 Se...

Page 250: ...e static IP address chosen needs to be out of the DHCP scope range to prevent IP address conflicts MASK same on all terminals in system DNS same on all terminals in system For the DNS use 8 8 8 8 Gate...

Page 251: ...n the Main Sign On screen 2 Exit the SAM4POS application by pressing the Exit icon at the top right of the display 3 Enter the Manager Password at the Manager Required prompt default is 9999 4 The mai...

Page 252: ...minals in the IRC system must have the same store name The store name is case sensitive 3 From the PROGRAM MODE NETWORK REVENUE TERMINAL NETWORK type in a Store Name at each terminal Press the X at th...

Page 253: ...d a list of synchronized terminals is displayed RELEASE MAIN Releases the current MAIN terminal Note IRC must be turned off on all substations before the current MAIN station can be released REFRESH P...

Page 254: ...REFRESH Then the confirmation dialog displays 12 Press YES to confirm 13 The Satellite stations will synchronize data files with the main terminal the stations will Reboot and load back to the main si...

Page 255: ...after they synchronize Afterward a list of synchronized terminals is displayed all Sub Terminals will be reboot RELEASE MAIN Releases the current MAIN terminal Note IRC must be turned off on all subs...

Page 256: ...the images in an IRC network SYNCH DATA Press this button to synchronize the programming in an IRC network CHANGE TO MAIN In an IRC network press this button to change the selected terminal as the ma...

Page 257: ...termined time Time schedules are available for Price Level Screen Level KP Time Period Auto Reboot and Auto End Of Day All the time schedules are programmed in the same manner 1 Select TIME SCHEDULE f...

Page 258: ...keys A product price level sales report is available in PLU Reporting showing the total quantity and value sold per price and overall per product also a total for each price Note You will need to crea...

Page 259: ...ivate At set the start time for the time schedule to begin End Activate At set the end time for the time schedule GENERAL Start Price Level Choose the price level you want to begin at the specified Da...

Page 260: ...s is useful if you want different MLU screens such a Breakfast Lunch Dinner to display at a specified time 1 From the Time Schedule menu screen touch Screen Level to view add edit screen levels 2 Pres...

Page 261: ...e schedule to begin End Activate At set the end time for the time schedule GENERAL Start MLU this is the MLU screen you want to begin at the specified Date Time GO TO Press the GOTO button to go direc...

Page 262: ...atically switch the KP Period at specified times KP Time Periods are used when setting up KP Group programming 1 From the TIME SCHEDULE menu touch KP TIME PERIOD to view add edit KP Time Periods 2 Pre...

Page 263: ...e start time for the KP time period to begin End Activate At set the end time for the KP time period GENERAL Start KP Period Choose the KP Group you want to Start Activate At specified Date Time Go To...

Page 264: ...tivated auto reboot to the list 3 Define the activation settings for the new auto reboot time Auto Reboot Settings DESCRIPTION Type in a description up to 30 characters for the scheduled auto reboot U...

Page 265: ...ted End Of Day reporting 2 Press the Add Record icon to add a new time activated End Of Day operation to the list 3 Define the activation settings for the new End Of Day time Auto End Of Day Settings...

Page 266: ...to 30 characters for the scheduled auto reboot Use the X at the end of the field to clear the current description PERIOD Determine the specific days of the week for the scheduled auto reboot to occur...

Page 267: ...Sam4POS 6600 4800II Program Manual v2 12 Program Mode 267...

Page 268: ...d restore operations We can also access the Android terminals settings access the Super Macro files load upgrades via APK install Team Viewer remote access operations and perform touch calibration 1 C...

Page 269: ...an press the on the title bar for details Note Be sure to set the terminal to the proper date and time prior to license registration Please perform the following 1 Unzip and Save the license file you...

Page 270: ...LA and enter the manager password at the prompt Database The database menu provides access to the database backup operations for the current program files The database can be backed up manually or you...

Page 271: ...5 When the backup has completed the confirmation Database Backup Success displays 6 When the database has backed up successfully three files are created on your memory device a DatabaseInfo txt b Nam...

Page 272: ...top of the screen 2 In the REPEAT area select the individual Days you wish the automatic backup to occur or select the Weekdays and or Weekend selection as desired Then set the time you want the back...

Page 273: ...7 The Database Backup Success confirmation displays 8 Press OK 9 Exit out of the System Database menu screen The backup will initiate at the specified time 10 After the Automatic backup runs the Data...

Page 274: ...fer to the Remote FTP Log Backup procedure in the Appendix for details 1 From the PROGRAM MODE go to SYSTEM and select LOG BACKUP The Log Backup dialog screen displays 2 Check the WITH DATABASE select...

Page 275: ...e currently available in the SAM4POS will be backed up to the directory as defined D SAM4POS Log SAM4POS POS MAIN DemoStore 8 When the backup is complete the confirmation messages will display briefly...

Page 276: ...276 Program Mode Sam4POS 6600 4800II Program Manual v2 12 Log Backup Example...

Page 277: ...gories The System menu displays 2 From the SYSTEM menu touch SETTINGS The MANAGER REQUIRED MANAGER PASSWORD entry dialog displays depending on the current employee authority settings 3 Enter your mana...

Page 278: ...e System menu displays 2 From the SYSTEM menu touch SETTINGS 3 Enter the MANAGER PASSWORD at the prompt if required 4 On the Settings menu scroll down the category list on the left side menu to the SY...

Page 279: ...om the SYSTEM menu touch SETTINGS 3 Enter the MANAGER PASSWORD at the prompt 4 On the Settings menu scroll down the category list on the left side menu to the DEVICE category and select DISPLAY 5 Sele...

Page 280: ...r 12V for the connected device press ENTER 6 Press F10 to Save Exit the BIOS settings 7 The SAM4POS application will reload to the main sign on screen Cash Drawer COM Port Voltage Setting SAP 4800 II...

Page 281: ...3 Enter the MANAGER PASSWORD at the prompt if required 4 On the Settings menu scroll down the category list on the left side menu to the SYSTEM category 5 Select Developer Options from the selections...

Page 282: ...with a code M indicates the keystroke is a MLU key K indicates the keystroke is a function key list F indicates the keystroke is a function key P indicates the keystroke is a PLU entry M indicates th...

Page 283: ...nd edited in Excel The IMAGE BACKUP backs up any images that are being used on keys screens receipts or screensavers 1 Touch PROGRAM BACKUP RESTORE from the SYSTEM menu selection screen The Program Ba...

Page 284: ...ill be three different APK files a b and c a SAP 530 SAP 4800 terminals use the a APK file b SAP 6600 uses the b APK file c HM616 Tablet uses the c application file Updates can be performed locally us...

Page 285: ...d dialog screen is displayed 6 After APK file installation is complete Press Open 7 If this is the first installation the user License Agreement may display Accept the agreement to continue Enter the...

Page 286: ...to use this feature 1 From the SYSTEM menu selection screen touch TEAM VIEWER to allow remote access to the SAM4POS 2 The Team Viewer Quick Support ID screen appears You will need to provide this ID...

Page 287: ...the local personnel at the site 7 The main sign on screen will appear sign on and perform operations as needed Note that all the screens now indicate TEAMVIEWER MODE 8 Enter the code for the employee...

Page 288: ...REBOOT button is added to the Title Bar in Program Mode 1 From the main PROGRAM MODE menu press the REBOOT button on the title bar 2 Press YES to proceed with rebooting the terminal Pressing NO will c...

Page 289: ...een press CALIBRATOR The Calibration screen displays 2 Select the Calibrate from the available options 5 Point or 9 Point Calibration 3 Select the Calibration Offset 7 10 or 15 Moves the calibration t...

Page 290: ...rogram Manual v2 12 Draw Test 1 From the SYSTEM menu selection screen press CALIBRATOR then touch Draw Test 2 Trace your finger across the display to perform the Draw Test 3 Press the return icon twic...

Page 291: ...gramming requires an active internet connection The ETC program area also allows us to view the SAM4POS Version information 1 Select ETC from the main PROGRAM MODE menu screen 2 The WEB VIEW screen di...

Page 292: ...ss OK and Continue to add additional sites 6 Your site will be added to the list 7 You can access the site as you would from any other internet connected device 8 If your site requires a password for...

Page 293: ...ame of the link or change the URL for the site 4 Select DELETE if you want to remove this web link from the list 5 Press YES to delete the selection press NO if you do not want to delete Web View Edit...

Page 294: ...294 Program Mode Sam4POS 6600 4800II Program Manual v2 12 Help Menu Beginning at v1 0 93 a Help Menu is available Press the Help icon then select a topic from the list to view a YouTube Video...

Page 295: ...an categories have options and filters specific to the selected category 1 From the main PROGRAM MODE menu screen touch the PROGRAM SCAN icon located on the title bar 2 The main Program Scan selection...

Page 296: ...ers PLU Status Group Link PLU STOCK Options Preview Option Category Filters From PLU To PLU Group 1 2 3 FILTERS MLU CHAIN Options Preview Option Category Filters MLU Chain GROUP Options Preview Option...

Page 297: ...IGHT Options Preview Option Category Function Key FUNCTION KEY Options Preview Option Category Filters Function Key TENDER KEY Options Preview Option Category Filters Tender Key MACRO KEY Options Prev...

Page 298: ...tegory RECIPE Options Preview Option Category PRODUCT MIX Options Preview Option Category Screen Edit TABLE MAP Options Preview Option Category MLU EDIT Options Preview Option Category FLU EDIT Option...

Page 299: ...ption Category TERMINAL NETWORK Options Preview Option Category Time Schedule PRICE LEVEL Options Preview Option Category SCREEN LEVEL Options Preview Option Category KP TIME PERIOD Options Preview Op...

Page 300: ...it frequently such as a program area setting or a specific report Simply press the favorite icon on the title bar of the screen you want to add to the favorites list If a screen has a white star in th...

Page 301: ...or more ECRs 2 For PIN Pad EMV reader you can use any Pin Pad approved for use by Datacap 3 When your configuration is completed and connected to an active internet connection you may need to perform...

Page 302: ...ds can be purchased from the following distributors POS Portal https buy posportal com crs JR s POS Depot www jrorders com datacap specificproducts_c_310 html POS Data www posdata com The Phoenix Grou...

Page 303: ...d work independent of each other separate batching separate reporting Multi ECR 4 or More NOTE If you have multiple PDC s and a Tran Server there is only one batch and it can be controlled at any of t...

Page 304: ...ess the Add NEW device icon if no EFT device already exists 3 Select DATACAP from the SELECT DEVICE MODEL choices and press OK 4 Only check Sterling if using the UIC box from Sterling Sterling interfa...

Page 305: ...OS terminal 4 Press the NEW button to assign a device The NEW item dialog displays a Input a DESCRIPTION for the device up to 30 characters b SELECT DEVICE from the list of available devices as set in...

Page 306: ...as desired Copy of EFT Receipt Indicate the desire number of copies of the credit transaction receipt to be printed Set HASH Options The SAM4POS series registers have various options affecting the re...

Page 307: ...ount of the sale or greater are accepted Need Manager for Under Tender when checked the manager is needed to approve the transaction if the amount entered is less than the sale amount DRAWER Open Draw...

Page 308: ...try Set this option to allow change amounts to be entered i e 12 37 if not set only whole dollar amounts are accepted i e 12 00 Change Type Choose the change type to be issued when over tender is allo...

Page 309: ...itiated Load This procedure is explained on page 321 in this supplement This operation is typically not necessary the Tran device will call out to verify the load automatically Backup Program It is a...

Page 310: ...4800II Program Manual v2 12 3 Select the PATH to save the backup to selections are USB or INTERNAL STORAGE 4 Press OK to back up the current database 5 When the backup has completed the confirmation...

Page 311: ...ster This is required to be able to perform By Record transactions The Clear EMV File in the DATACAP Operation menu should be performed daily to clear this data Currently if a Local Transaction Report...

Page 312: ...the desired operation from the list b Initiate the selected operation by pressing the icon 2 Enter the shortcut numeral for the operation and press the EFT OPERATION function key This facilitates acce...

Page 313: ...h processor First Data Post Authorization If electronic authorization is not approved and the merchant receives voice authorization the transaction can be entered into the batch with this operation Pa...

Page 314: ...receipt if desired Initialize EFT Select Initialize EFT to verify communications software versions and installed networks 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATIO...

Page 315: ...new batch is automatically opened for the next day 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select DATACAP Operation from the selections 3 Select CLOSE BATCH T...

Page 316: ...e transaction Invoice Number then Enter the Original Transaction Amount 5 The message WORKING displays until the void is completed The receipt and merchant voucher print SAM4POS TERMINAL 2017 10 17 TH...

Page 317: ...nd record updating The transactions here may not be the same as the transactions in the current batch This operation is Only to be used for troubleshooting Not for reporting purposes SAM4POS TERMINAL...

Page 318: ...be edited added to Debit transactions after the sale No TIP entry is allowed for GIFT Card transactions Tips must be entered using a PLU prior to finalization with a Gift Card 1 Select GRATUITY ENTRY...

Page 319: ...the batch with this function Note This operation does not adjust any other cash register totals or counters Pin Pad Reset Use this operation to reset the Pin pad connected to the integrated credit de...

Page 320: ...the prompt swipe the Gift Card on the PIN Pad 4 The balance will be recalled and printed SAM4POS TERMINAL 10 11 2016 11 57 WED MERCHANT ID 19497807 CLERK ID test BALANCE GIFT CARD 0968 ENTRY METHOD S...

Page 321: ...device The device will call Datacap s host PC and load itself 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select DATACAP Operation from the selections 3 Scroll do...

Page 322: ...TICS number entry dialog will display 5 If necessary Press 0 and then ENTER to print a list of diagnostic options Note Selections may vary depending upon your installed application SAM4POS TERMINAL DA...

Page 323: ...al transaction The EMV File is Cleared automatically when the CLOSE CURRENT BATCH command is performed Some sites are set to Auto Batch and some processors only allow Auto Batch If Auto Batch is utili...

Page 324: ...UI109 00005 999 MERCHNAT ID 19497801 CLERK ID 3 VERIFY CARD VISA 0010 ENTRY METHOD CHIP DATE 10 10 2017 TIME 12 20 15 INVOICE 00005 REFERENCE 00005 AUTH CODE 59981A AMOUNT USD 0 00 USD 0 00 APPROVED...

Page 325: ...the signature line is included in the receipt data therefore it cannot be controlled at the register Debit cards with EMV chip Since Datacap mercury do not currently support EMV Debit all EMV Debit c...

Page 326: ...icense Please perform the following 1 Unzip and Save the license file you received to a USB stick 2 Insert the USB stick into SAM4POS terminal the license was issued for 3 Sign on to the SAM4POS defau...

Page 327: ...he installed Apps are displayed 4 Choose SAM4POS from the list of APPS you will have the option to Uninstall 5 Choose Uninstall to completely remove the SAM4POS application The confirmation dialog dis...

Page 328: ...4POS license information will be lost DO NOT perform this operation if you intend to continue using the SAM4POS application with this terminal You will be required to reload the SAM4POS application Th...

Page 329: ...n file 8 Press Install to load the new application software or press cancel to exit without updating 9 After Installation is complete Press Open to launch the SAM4POS application 10 Reboot the termina...

Page 330: ...n34z3fw list PLtF h a37jHmbhGgLO3nB76hP avFSW29 index 8 1 Press the IMAGE ADD EDIT on any PLU Function etcetera the CHOOSE PHOTO dialog displays 2 Select CHOOSE FROM LIBRARY 3 The Complete action usin...

Page 331: ...exit without saving the image 8 The selected Image can be cropped as d esired to the load just the image portion you want 9 Press the SAVE icon at the top o f the display to save the selected image f...

Page 332: ...er selection 1 The error message Unfortunately File Manager has stopped 2 If you get the error Press OK SAP 4800II SAP 530 3 Go to Program Mode System Settings Apps ALL FileManager 4 On the FileManage...

Page 333: ...return to the SAM4POS application 7 From the SAM4POS select your desired program PLU Group etcetera Select IMAGE ADD EDIT 8 The Complete action using selection screen that displays 9 Choose the Galle...

Page 334: ...SAP 6000 SAP 630 Very similar to the SAP4800II SAP530 1 Go to Program Mode System Settings Device Apps File Manager 2 On the File Manager screen OPEN BY DEFAULT settings Press CLEAR DEFAULTS 3 The sel...

Page 335: ...return to the SAM4POS application 5 From the SAM4POS select your desired program i e PLU Group etcetera Select IMAGE ADD EDIT 6 The Complete action using selection screen that displays 7 Choose the Ga...

Page 336: ...hese screens for example You could choose a different image for each screen if desired Images are automatically resized to fit the selected area 1 Double tap the screen image The manager password entr...

Page 337: ...y to use as the screen image 8 When you have selected the image Press the Save icon at the top of the display to save the image for your key 9 Press the Save icon at the top of the display to save the...

Page 338: ...the Program Mode go to System and select Settings 2 On the Setting menu selection page go to Personal and select Language Input 3 Select Language from the available options 4 Choose the appropriate La...

Page 339: ...atabase The log backup provides a means to save log data and database files to a USB drive or an SD Card We can also send the log data to an FTP site if desired Backing up to an FTP site requires acce...

Page 340: ...want to send the backup from just the one station 9 The SAM4POS connects to the FTP Server then the Backup begins the progress dialog displays 10 Each Log file currently available in the SAM4POS will...

Page 341: ...can print labels The Sam4POS provides support for the BTP L520 L540 label printer See page 218 for details on adding the label printer to your device selections CRS P N 132063 BLACK BTP L520 Serial w...

Page 342: ...r the device Select the label printer from the list 4 In the SELECT DEVICE field choose the SNBC BTP L520 label printer as defined in the device settings Select Device Type LABEL 5 Choose LABEL for th...

Page 343: ...eate multiple labels types for different purposes such as Self Labels or product labels 1 Select LABEL PRINT from the PROGRAM MODE RECEIPT MESSAGE menu selections The default label displays 0 SELECT E...

Page 344: ...l or multiple labels for one or more PLU items 1 Select PLU from the PROGRAM MODE PLU menu selections The PLU programming screen displays Press the label print button 2 Press the printer button 3 Alte...

Page 345: ...Select the LABEL FORMAT as defined in the Label Print setup 7 Select the PRICE LEVEL this will be the price that prints on the label 8 Press OK on the Print Label dialog to print the labels and close...

Page 346: ...elect STATION from the PROGRAM MODE EMPLOYEE menu screen 2 Go to the RECEIPT FORMAT options 3 Select the LABEL PRINTER you want to print to Option for sale PLU Status Group If checked a label will pri...

Page 347: ...e Feed button the setup options will display with the 1 option MEDIA TYPE selected 1 MEDIA TYPE 2 PRINT MODE 3 DARKNESS 4 PRINT SPEED 4 Press the Feed button once short press to select the 2 option PR...

Page 348: ...settings by printing a printer self test 11 Press and hold the Feed button long press until the LED blinks Release the Feed button the setup menu will display with the 1 option SETUP selected 1 SETUP...

Page 349: ...tion as the front operator screen There is not yet any feature in Sam4pos to do anything more i e show pictures customer display videos etc If you choose to connect a VGA monitor to the VGA port on th...

Page 350: ...ge v2 5 9 10 2018 Added SAP 6600 Sleep Mode Sale Screen Size Edit Updated Error Messages General Options Mix Match Label Print Team Viewer Reboot v2 6 9 18 2018 Added 2nd Monitor Info Receipt Message...

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