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Roland TrueVIS VF2-640, User Manual

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Roland TrueVIS VF2-640 User Manual Download Page 170

1. Output Quality Problems

Printed Results Are Coarse or Contain Horizontal Stripes.................................................................. 170

Do the print heads cause dot drop-out?................................................................................... 170
Is the print head height appropriate?....................................................................................... 170
Have you carried out feed correction (calibration)?................................................................. 170
Have you carried out correction of the ink landing position (MEDIA GAP ADJ.)?..................... 170
Is the printer installed in a level and stable location? .............................................................. 170
Is the media heating system at a suitable temperature?.......................................................... 170
Is the temperature of the room too low?................................................................................. 171
Is the print mode suitable?....................................................................................................... 171
Is the media loaded correctly? ................................................................................................. 171
Are the settings for the [PRESET] menu item appropriate?...................................................... 171

The Media Becomes Soiled When Printed......................................................................................... 172

Do the print heads come into contact with the media? ........................................................... 172
Are the print heads dirty?......................................................................................................... 172
Are the pinch rollers or the media clamps dirty? ..................................................................... 172

Colors Are Unstable or Uneven.......................................................................................................... 173

Have you tried mixing the ink by shaking the pouch trays? ..................................................... 173
Is the media wrinkled? ............................................................................................................. 173
Was printing paused partway through? ................................................................................... 173
Is the printer installed in a level and stable location? .............................................................. 173
Is the media loaded correctly? ................................................................................................. 173
Are the operating parameters set to appropriate values?........................................................ 173
Are the settings for the [PRESET] menu item appropriate?...................................................... 174

1. Output Quality Problems

169

Summary of Contents for TrueVIS VF2-640

Page 1: ...to change without notice The operation manual and the product have been prepared and tested as much as possible If you find any misprints or errors please inform us Roland DG Corporation assumes no re...

Page 2: ...ng before Output 41 LAN Local Area Network Settings 41 Preventing Sedimentation in Inks 42 Pausing and Canceling Output 43 Pausing and Resuming Output 43 Canceling Output 44 Ink Pouch TR2 Cleaning Liq...

Page 3: ...Printing Area 100 Set the margins 100 Using the Media Take up Unit 101 About the Media Take Up Unit 101 Performing Operations from the Dedicated Mobile Operation Application 102 What Is the Dedicated...

Page 4: ...nk 149 Damper Cleaning Method 149 Handling Severe Dot Drop out and Dot Displacement 152 Super Cleaning Method 152 Partially Restricting the Print Heads Used for Printing 157 Emergency Measure Cleaning...

Page 5: ...other object coming into contact with the media 178 Is the media too thick 178 Are the grit rollers dirty 178 A Media Jam Occurs 179 Is an error message displayed 179 Is the media warped or wrinkled 1...

Page 6: ...OR WIPER REPLACE 191 SET CL LIQUID FOR WIPER 191 CHANGE CL LIQUID FOR WIPER 191 TIME FOR TRAY CLEANING 191 HEAD PROTECTION ACTIVATED 191 Error Messages 192 OPTION DRYER IS NOT CONNECTED 192 TEMPERATUR...

Page 7: ...1 Basic Handling Methods 6...

Page 8: ...and Functions 8 Printer Unit 8 Operation Panel 13 Display Screen 14 About the Media Used 15 Types of Media 15 Conditions for Usable Media 16 Menu List 17 Main Menu 17 Function Menu 20 Language and Uni...

Page 9: ...e front cover closed Small article storage This is a useful space in which you can place small articles IMPORTANT Do not place in this area any items to which cleaning liquid or ink has affixed Loadin...

Page 10: ...f Power cord connector Use this to connect the power cable Loading lever rear Operate this when you load media Media holders Use these when you load media Shafts Media stays Drain bottle Discharged fl...

Page 11: ...unction overview Cleaning liquid slot Insert the pouch tray with the TR2 cleaning liquid pouch into this slot Ethernet connector Use this to connect an Ethernet cable Part Names and Functions 10 1 Bas...

Page 12: ...the media Grit roller These rollers feed the media Pinch roller This clamps the media when the loading lever is lowered Media clamp This clamps the edge of the media to keep it from coming loose It a...

Page 13: ...n location has fall en below the temperature in which operation is possible If this error is not addressed the printer may malfunction TEMPERATURE IS TOO HIGH C The ambient temperature in the printer...

Page 14: ...the setting menu for cleaning of the print heads printing tests and so on FUNCTION PAUSE PAUSE key This pauses the printing operation It lights when operation is paused PAUSE Cursor keys Use these to...

Page 15: ...u can select settings and switch screens by pressing the cursor keys indicating directions ENTER mark Press ENTER to set the selected setting or execute the processing Present value The present value...

Page 16: ...n below Roll media Media wound onto a paper tube Sheet media Media not wound onto a paper tube such as standard size media Various paper types of roll media and sheet media are selectable according to...

Page 17: ...optional media flanges are required For information about optional items contact your authorized Roland DG Corporation dealer or visit our website http www rolanddg com Maximum Roll Weight 40 kg 88 l...

Page 18: ...66 0 01 6 5 66 0 5 66 0 01 6 5 66 0 6 56 24 06 SAVE NAME8 SAVE NAME1 LOAD NAME8 LOAD NAME1 PRESET 2 6 56 24 06 CALIBRATION SETTING 57 07 5 4 0 57 07 5 6 215 57 07 5 6 9 6 57 07 5 6 6 2 6 19 2 6 5 66...

Page 19: ...72 4 SLEEP INTERVAL CLOCK 6 CLOCK 6 4 5 5 0 PERIODIC CL 06 48 6 PERIODIC CL 06 48 1 PERIODIC CL PAGE PERIODIC CL NONE 7 9 6 5 7 1 8 77 219 4 761 5 0 06 48 1 UGE 57 07 6 56 24 06 215 SUB MENU MAINTENAN...

Page 20: ...4 4 5 0 BLUETOOTH DISABLE NETWORK MAC ADDRESS NETWORK 6 9 4 NETWORK SUBNET MASK NETWORK IP ADDRESS FIRMWARE Ver X XX INK XXXX XXXX XXXX 5 4 01 XXXXXXX MODEL XX XXX 5 6 4 0 761 52 5 6 4 0 5 6 0 6 5 6 4...

Page 21: ...EANING POWERFUL CL CLEANING MEDIUM CL CLEANING NORMAL CL CLEANING FUNCTION PRINT LIGHT FUNCTION FUNCTION FUNCTION CLEANING FUNCTION 1 1 1 2 1 This is displayed when the width of the media is displayed...

Page 22: ...Language and Unit Menu Hold down MENU and switch on the sub power 6 2 70 6 0 6 70 6 OO 0 MENU LANGUAGE JAPANESE Menu List 1 Basic Information 21...

Page 23: ...First after Installation 39 Accurately Adjusting the Misalignment of the Ink Landing Position 39 Checking before Output 41 LAN Local Area Network Settings 41 Preventing Sedimentation in Inks 42 Pausin...

Page 24: ...itch off the sub power The continued application of heat at a single location may cause the release of toxic gases from the media or pose a fire hazard Procedure 1 Close the front cover 2 Turn on the...

Page 25: ...on may cause the release of toxic gases from the media or pose a fire hazard Procedure 1 Switch off the sub power whenever printing is finished Hold down the sub power switch for 1 second or longer 2...

Page 26: ...breakdown of this machine such as the breakdown of the print heads Never switch off the main power or unplug the power cord suddenly while operation is in progress Switching off the main power or unpl...

Page 27: ...e the sub power switch flashes slowly Using the oper ation panel or performing operations such as sending print data from the computer restores the machine to its normal mode This sleep mode setting c...

Page 28: ...it is incapable of withstanding the weight Alternatively the media may fall out of the machine 1 Install the media on the media holders The media holders of this machine are designed to be used exclus...

Page 29: ...ia stays for a long period of time Doing so may lead to the media becoming deformed Exercise caution 5 Fit the paper tube core of the media onto the end cap of the left media holder 6 Move the right m...

Page 30: ...place Do not se cure them in place just yet IMPORTANT Do not touch the media holder adjuster The media holder adjuster is an important part that adjusts the position of the media When this machine is...

Page 31: ...holder and cause injury IMPORTANT Firmly decide the left and right side positions of the media at this point After this procedure is completed if the left and right side positions do not fit the prope...

Page 32: ...S ENTER KEY TO SETUP is displayed on the screen but do not press EN TER yet Proceed to the next step 5 Move to the front of the printer Gently hold down the media and raise the loading lever front The...

Page 33: ...forcibly the media will be skewed during printing or will come loose which will affect the printing quality 8 Lower the loading lever front The media is held in place At this time the message PRESS E...

Page 34: ...carriage moves and detects the width of the media This opera tion is called initialization When initialization ends SETUP on the operation panel lights and the printa ble width is displayed on the scr...

Page 35: ...he media sheet media Procedure 1 Open the front cover 2 Move the media clamps to the outside of the grit rollers on the left and right edges respectively 3 Loosen the retaining screws of the media hol...

Page 36: ...n the screen but do not press EN TER yet Proceed to the next step 6 Move to the front of the printer Gently hold down the media and raise the loading lever front The media is released 7 Straighten the...

Page 37: ...ront The media is held in place At this time the message PRESS ENTER KEY TO SETUP is displayed on the screen but do not press EN TER yet Proceed to the next step 10 Line up the edges of the media with...

Page 38: ...ift up both of their edges Move the media clamps to the left and right with both edges lifted up 11 Close the front cover 12 Press ENTER When you press ENTER the print head carriage moves and detects...

Page 39: ...IP for automatic media separation after output has finished For information on how to configure the settings refer to the documentation for the software RIP you are using IMPORTANT Separation Operatio...

Page 40: ...to display the screen shown below MEDIA GAP ADJ DETAIL SETTING 4 Press to display the screen shown below DETAIL SETTING TEST PRINT 5 Press ENTER Printing of the test pattern starts 6 When printing is...

Page 41: ...H4 in the same manner as step 8 11 Press to display the screen shown below DETAIL SETTING TEST PRINT 12 Press ENTER Printing of the test pattern starts 13 Check the test pattern to see whether the co...

Page 42: ...the status LED on the LAN connector located on the side of the printer is lit in green Activity LED This flashes yellow while data is being received from the network Status LED This indicates the sta...

Page 43: ...ng the day s operations be sure to carry out the above steps Allowing the ink to stand without carrying out these steps can cause the settled material to harden resulting in malfunction or other probl...

Page 44: ...ot recommend resuming printing because horizontal stripes are produced at the place where printing was paused Procedure 1 Press PAUSE before printing finishes This pauses the printing operation 2 Pres...

Page 45: ...auses the printing operation 2 When the screen shown below appears hold down PAUSE for 1 second or longer TO CANCEL HOLD DOWN PAUSE KEY This cancels the printing operation 3 Stop sending the output da...

Page 46: ...s 1 2 3 4 5 6 7 8 If both inks of the same color run out the numbers of the color that has run out flash Lit Indicates that ink still remains Flashing Indicates that ink has run out Off Indicates an i...

Page 47: ...After some time a message requesting that you replace the TR2 cleaning liquid will be displayed on the screen CHANGE SOLCL LIQUID CL LIQUID FOR WIPER indicates the TR2 cleaning liquid RELATED LINKS P...

Page 48: ...pouch with an item of identical type and color Never use an ink pouch that has already been used in another machine even if it is an identical type Never mix different types of items Never leave the...

Page 49: ...o not use it Such an ink pouch is in a state where drawing ink from it is impossible Using it in such a state may force air into the ink path and cause printer malfunctions 6 Set the pouch tray in the...

Page 50: ...within the reach of children Fire may be a danger Accidental ingestion by children may pose a health hazard Procedure 1 Remove the pouch tray from the cleaning liquid slot 2 Remove the TR2 cleaning li...

Page 51: ...Ink Pouch TR2 Cleaning Liquid Pouch Replacement 50 2 Basic Operations...

Page 52: ...2 Output Method 51...

Page 53: ...1 Printing Method Preparations before Printing Output 53 Printing Tests and Normal Cleaning 53 Printing Output 56 Step 1 Batch Settings for Printing 56 Step 2 Starting Output 65 52 1 Printing Method...

Page 54: ...n to the 1st test P 108 Performing Printing Tests Arranged Horizontally Procedure 1 Load the media P 27 Setup of Media 2 Press FUNCTION 3 Press then to display the screen shown below CLEANING TEST PRI...

Page 55: ...the group of print heads that is not to be cleaned NORMAL CL AB 2 Press or to get rid of the group display NORMAL CL A 3 Repeat steps 1 and 2 to display only the group of print heads that requires cl...

Page 56: ...e the dot drop out or dot displacement has been corrected If the problem persists try performing normal cleaning again If the printer has been used for a long peri od dot drop outs may not be fixed ev...

Page 57: ...ls as a preset Note that you can set all the items set here individually as well 1 Start the MEDIA SETTING menu Procedure 1 Load the media Check that the media is not sagging If any sagging exists set...

Page 58: ...INT HEATER temperature Recommended temperature 40 C 104 F PRINT HEATER 30 C 40 C 2 Press ENTER to confirm your entry 3 Press or to set the DRYER temperature Recommended temperature 45 C 113 F DRYER 30...

Page 59: ...of the height adjustment lever the display screen changes and the buzzer sounds at the same time Position Display screen HIGH HEAD HEIGHT LOW HIGH MIDDLE HEAD HEIGHT LOW MIDDLE LOW HEAD HEIGHT LOW LO...

Page 60: ...tion value The current correction value is that of the figure indicated by Select the value to make the gap and overlap between the upper lower squares smallest In the case of the following figure se...

Page 61: ...REDO ADJ YES DONE 10 Press ENTER to confirm your entry Printing Output 60 1 Printing Method...

Page 62: ...ntial numbers select a value that is be tween them you can set correction values in units of 0 5 5 Press or to select the correction value MEDIA GAP ADJ 0 5 6 Press ENTER to confirm your entry 7 Press...

Page 63: ...FEED FOR DRY DISABLE ENABLE 2 Press ENTER to confirm your entry 3 Press or to set the drying time Set the drying time after the 1st page is printed The next operation is not started until the set tim...

Page 64: ...for the machine 3 Press or to select a destination to save the preset You can select a name from NAME1 to NAME8 SAVE TO NAME1 4 Press ENTER to confirm your entry 5 Set the name 1 Press or to select a...

Page 65: ...S NO 3 Press ENTER to confirm your entry The screen shown below appears again MENU MEDIA SETTING Selecting NO in step 2 returns you to the screen that was displayed when you pressed MENU MEMO Even if...

Page 66: ...e ink pouches Shake the entire pouch tray Removing the ink pouches may lead to the ink leaking Before shaking wipe off any ink from around the mouth of the ink pouch If you do not wipe off the ink it...

Page 67: ...and Dryer Together Data from the computer is not accepted when you are not at the top menu Points that must be observed Never open a cover front left or right while output is in progress Doing so int...

Page 68: ...3 Optimizing Quality and Effi ciency 67...

Page 69: ...s Not Move Smoothly 80 Using Sticky Media 81 Preventing Ink Discharge Issues 82 Preventing Soiling of the Media Dot Drop out and Dot Displacement 82 Adjusting the Ink drying Method 83 What Is the Medi...

Page 70: ...the screen shown below SIMPLE SETTING 0 0 6 View the printed test pattern and then determine the correction value Select the value that gives the least misalignment between the two lines In the case o...

Page 71: ...by performing MEDIA GAP ADJ SIMPLE SETTING Adjusting the Misalignment of the Ink Landing Position P 69 Procedure 1 Press MENU 2 Press several times to display the screen shown below MENU MEDIA GAP AD...

Page 72: ...in the same manner as step 8 11 Press to display the screen shown below DETAIL SETTING TEST PRINT 12 Press ENTER Printing of the test pattern starts 13 Check the test pattern to see whether the correc...

Page 73: ...l times to find the optimal correction value Procedure 1 If using roll media check that the media is not sagging 2 Press MENU 3 Press several times to display the screen shown below MENU CALIBRATION 4...

Page 74: ...gap and overlap are smaller for another figure set the correction value again 13 When you have successfully performed the correction press MENU to go back to the original screen MEMO Depending on the...

Page 75: ...cover 5 Move the height adjustment lever to adjust the head height When you change the position of the height adjustment lever the display screen changes and the buzzer sounds at the same time Positio...

Page 76: ...ry optimiz ing the quality RELATED LINKS P 69 Adjusting the Misalignment of the Ink Landing Position P 70 Accurately Adjusting the Misalignment of the Ink Landing Position P 82 Preventing Soiling of t...

Page 77: ...lay the screen shown below SHEET TYPE OPAQUE OPAQUE 5 Press or to select CLEAR SHEET TYPE OPAQUE CLEAR 6 Press ENTER to confirm your entry MEMO Default setting OPAQUE When set to CLEAR printing operat...

Page 78: ...Setup of Media 2 Press MENU 3 Press several times to display the screen shown below MENU SUB MENU 4 Press once and then press several times to display the screen shown below SUB MENU SHEET POS 5 Press...

Page 79: ...the media 1 Close the front cover 2 Press to display the screen shown below SHEET POS CANCEL 3 Press ENTER The print head carriage returns to the home position 8 After positioning close the front cove...

Page 80: ...shown below SCAN INTERVAL OFF OFF 5 Press or to select a value Larger values cause the media to move more slowly enabling you to extend the drying time accordingly 6 Press ENTER to confirm your entry...

Page 81: ...OWER AUTO AUTO 5 Press or to select a value 0 to 100 When the media is flimsy and cannot move smoothly decreasing this value reducing the suction force may correct the problem AUTO The suction force i...

Page 82: ...need to change it Procedure 1 Press MENU 2 Press several times to display the screen shown below MENU SUB MENU 3 Press once and then press several times to display the screen shown below SUB MENU MEDI...

Page 83: ...DIC CL NONE 5 Press or to select a setting NONE Automatic cleaning is not performed PAGE Automatic cleaning is performed each time prior to the start of printing INTERVAL JOB Automatic cleaning is per...

Page 84: ...e the media WARNING Never use the dryer for any purpose for which it is not intended such as to dry clothing Doing so may cause overheating resulting in fire or accident IMPORTANT Use the machine in a...

Page 85: ...n shown below FUNCTION HEATER CONFIG 3 Press or to display the screen shown below HEATER CONFIG PRINT 40 C 4 Press to display the screen shown below PRINT 40 C 40 C 5 Press or to select the temperatur...

Page 86: ...play the screen shown below FUNCTION HEATER CONFIG 3 Press once and then press twice to display the screen shown below HEATER CONFIG DRYER 40 C 4 Press to display the screen shown below DRYER 50 C 50...

Page 87: ...e software RIP to higher image quality Conversely if you want to use a faster print quality raise the temperature Amount of ink When you change the amount of ink using the settings for your software R...

Page 88: ...REHEATING 4 Press to display the screen shown below PREHEATING 30 C 30 C 5 Press or to select a setting MENU The system performs heating to the set temperature at all times without lowering the tem pe...

Page 89: ...formed until the trailing edge of the printing area is positioned on the dryer The margin between the print end position and the next print start position is set to a value of 100 mm 3 9 in when OPTIO...

Page 90: ...TIME 0min 0min 5 Press or to select the drying time 6 Press ENTER to confirm your entry 7 Press MENU to go back to the original screen MEMO Default setting 0 min The next operation is not started unti...

Page 91: ...the screen shown below FUNCTION HEATER CONFIG 3 Press to display the screen shown below HEATER CONFIG POWER ON 4 Press 5 Press or to select OFF HEATER CONFIG ON OFF 6 Press ENTER to confirm your entry...

Page 92: ...ION DRYER 4 Press to display the screen shown below OPTION DRYER DISABLE DISABLE 5 Press or to select ENABLE 6 Press ENTER to confirm your entry 7 Press MENU to go back to the original screen MEMO Def...

Page 93: ...OWER FAN 4 Press to display the screen shown below BLOWER FAN DISABLE DISABLE 5 Press or to select ENABLE 6 Press ENTER to confirm your entry 7 Press MENU to go back to the original screen MEMO Defaul...

Page 94: ...01 About the Media Take Up Unit 101 Performing Operations from the Dedicated Mobile Operation Application 102 What Is the Dedicated Mobile Operation Application 102 Downloading the Operation Applicati...

Page 95: ...isplay the screen shown below SAVE NAME1 5 Decide on the preset number 1 Press or to select one option from NAME1 to NAME8 2 Press ENTER to confirm your entry The current menu settings are saved and t...

Page 96: ...curately Adjusting the Misalignment of the Ink Landing Position CALIBRATION P 72 Reducing Horizontal Bands Feed Correction Func tion SHEET TYPE SHEET WIDTH SHEET POS P 76 Using Transparent Media SIDE...

Page 97: ...e SETUP returns to being lit Procedure 1 Press MENU 2 Press to display the screen shown below MENU PRESET 3 Press then to display the screen shown below LOAD NAME1 4 Select the preset that you want to...

Page 98: ...ncy stop in order to protect the motor Procedure 1 Press while the following screen is displayed The print head carriage comes out over the platen W1100mm 2 Press or to move the print head carriage to...

Page 99: ...W1100mm B Adjusting the Output start Location 98 2 Optimizing Work Efficiency...

Page 100: ...to select SHEET or OFF FULL WIDTH S FULL OFF SHEET SHEET matches the range of print head movement to the width of the media OFF OFF matches the range of print head movement to the output data Movement...

Page 101: ...MARGIN 4 Press to display the screen shown below SIDE MARGIN 10mm 10mm 5 Press or to select the margin from those shown below 5 mm 10 mm 25 mm 6 Press ENTER to confirm your entry If the media has alre...

Page 102: ...item For information on how to assemble install and operate the take up unit refer to the take up unit user s manual For recommended take up unit models contact your authorized Roland DG Corporation d...

Page 103: ...ms iOS 10 0 or later Android 6 or later The operation application may not work on some Android devices even if their operating system is version 6 or later Supported lan guages Japanese English French...

Page 104: ...ode to download the app Android https play google com store apps details id rolanddg co jp mobilepanel iOS https itunes apple com jp app roland dg mobile panel 2 id1453358233 Performing Operations fro...

Page 105: ...communication on the mobile terminal you are using For information on how to configure the settings refer to the documentation for the mobile terminal you are using 4 Start the operation application U...

Page 106: ...ency interference In this situation carry out the follow ing countermeasures When using Bluetooth communication to connect the printer and the mobile terminal do so at a distance of 10 m 32 8 ft or mo...

Page 107: ...al communication charges apply to the downloading of the application You will have to bear the com munication charges Note that it may take time to confirm whether this application is supported by new...

Page 108: ...hown below PRINT LIGHT AUTO AUTO 4 Press or to select the status of the print light PRINT LIGHT AUTO ON AUTO The light is turned on off automatically according to the status of the printer ON The ligh...

Page 109: ...be printed with the FEED orientation regard less of this setting Procedure 1 Press MENU 2 Press several times to display the screen shown below MENU SUB MENU 3 Press then to display the screen shown...

Page 110: ...about purchasing them contact your authorized Roland DG Corporation dealer or visit our website http www rolanddg com End cap Remove the pin If it is difficult to remove the pin use a pair of pliers...

Page 111: ...for the Amount Remaining Every Time the Media Is Changed 113 Printing the Amount of Remaining Media 114 Setting the Activation Interval for Sleep Mode Power saving Feature 115 Managing the Basic Sett...

Page 112: ...elow MENU SUB MENU 3 Press once and then press several times to display the screen shown below SUB MENU CLOCK 4 Press to display the screen shown below CLOCK DATE 2016 01 01 1 Press 2 Press or to set...

Page 113: ...e the media See Making Sure to Verify the Setting for the Amount Remaining Every Time the Media Is Changed P 113 MEMO The remaining amount that is displayed is only an estimate Accuracy is not assured...

Page 114: ...ically Procedure 1 Press MENU 2 Press several times to display the screen shown below MENU SHEET REMAIN 3 Press then to display the screen shown below SHEET REMAIN AUTO DISPLAY 4 Press to display the...

Page 115: ...you use the media Note however that if you continue printing the next printing operation will start on top of the portion where the amount of remaining media is printed If you want to continue printin...

Page 116: ...me Procedure 1 Press MENU 2 Press several times to display the screen shown below MENU SUB MENU 3 Press once and then press several times to display the screen shown below SUB MENU SLEEP 4 Press twice...

Page 117: ...play menu language MENU LANGUAGE ENGLISH 3 Press ENTER to confirm your entry 4 Press or to select the measurement unit for length LENGTH UNIT mm INCH 5 Press ENTER to confirm your entry 6 Press or to...

Page 118: ...hed If you cannot operate this machine from the dedicated mobile operation applica tion hereinafter referred to as the operation application that you are using there is a problem with the connection e...

Page 119: ...TH 5 5 MAC ADDRESS XXXXXXXXXXXX 6 9 4 XXX XXX XXX XXX SUBNET MASK XXX XXX XXX XXX IP ADDRESS XXX XXX XXX XXX BLUETOOTH DISABLE NETWORK MAC ADDRESS NETWORK 6 9 4 NETWORK SUBNET MASK NETWORK IP ADDRESS...

Page 120: ...IT are not returned to their factory default values Procedure 1 Press MENU 2 Press several times to display the screen shown below MENU SUB MENU 3 Press once and then press several times to display th...

Page 121: ...4 Maintenance 120...

Page 122: ...ortant Notes on Handling and Use 122 Printer 122 Ink Pouches 123 Basic Maintenance Knowledge 124 Types and Timing of Maintenance 124 Measures When the Printer Is Not in Use for a Prolonged Period 125...

Page 123: ...elicate Never needlessly touch or allow media to scrape them The print heads may be damaged if allowed to dry out The machine prevents desiccation automatically but improper operation may render this...

Page 124: ...t to disassemble the ink pouches Never attempt to refill the ink If ink gets on your hands or clothing wash it off as soon as possible Removal may become difficult if you leave such adhered ink untrea...

Page 125: ...olors Mixing the Ink by Shaking the Pouch Tray P 147 Advanced Maintenance These maintenance methods consume a large amount of ink Thoroughly read the explanation and then perform the operation at the...

Page 126: ...ing the automatic maintenance that is performed periodi cally Set in the machine ink and cleaning liquid pouches having sufficient remaining ink and cleaning liquid If ink or cleaning liquid is empty...

Page 127: ...the Drain Bottle Exceeds Its Capacity Limit 131 Daily Print Head Check 132 Printing Tests and Normal Cleaning 132 When Normal Cleaning Is Not Effective 135 Medium Cleaning Method 135 Powerful Cleaning...

Page 128: ...components may cause burns IMPORTANT This machine is a precision device and is sensitive to dust and dirt Perform cleaning on a daily basis Never attempt to oil or lubricate the machine Clean by wipin...

Page 129: ...g cleaning switch off the sub power and wait until the heater and dryer cool approximately 30 minutes Sudden movement of the machine may cause injury or hot components may cause burns IMPORTANT This m...

Page 130: ...hen temporarily storing discharged fluid in the included drain bottle do not store it in a location that is exposed to direct sun light The discharged fluid may harden making the drain bottle unusable...

Page 131: ...ottle a few drops of discharged fluid may come out of the machine Exercise caution to prevent this fluid from soiling your hands or the floor 3 Quickly attach the emptied drain bottle to the machine o...

Page 132: ...ears remove the drain bottle and discard the discharged fluid EMPTY DRAIN BOTTLE CAUTION Before you detach the drain bottle be sure to wait for the screen to display EMP TY DRAIN BOTTLE After discardi...

Page 133: ...rison to the 1st test P 108 Performing Printing Tests Arranged Horizontally Procedure 1 Load the media P 27 Setup of Media 2 Press FUNCTION 3 Press then to display the screen shown below CLEANING TEST...

Page 134: ...lect the group of print heads that is not to be cleaned NORMAL CL AB 2 Press or to get rid of the group display NORMAL CL A 3 Repeat steps 1 and 2 to display only the group of print heads that require...

Page 135: ...sure the dot drop out or dot displacement has been corrected If the problem persists try performing normal cleaning again If the printer has been used for a long peri od dot drop outs may not be fixe...

Page 136: ...below CLEANING TEST PRINT 4 Press ENTER A test pattern is printed 5 Press several times to display the screen shown below CLEANING MEDIUM CL 6 Press to display the screen shown below MEDIUM CL AB 7 C...

Page 137: ...n MEDIUM CL AB 10 Press several times to display the screen shown below CLEANING MEDIUM CL 11 Press several times to display the screen shown below CLEANING TEST PRINT 12 Press ENTER Perform a printin...

Page 138: ...CLEANING TEST PRINT 4 Press ENTER A test pattern is printed 5 Press several times to display the screen shown below CLEANING POWERFUL CL 6 Press to display the screen shown below POWERFULL CL AB 7 Che...

Page 139: ...POWERFULL CL AB 10 Press several times to display the screen shown below CLEANING POWERFUL CL 11 Press several times to display the screen shown below CLEANING TEST PRINT 12 Press ENTER Perform a prin...

Page 140: ...Be Improved with Powerful Cleaning Occur When any of the symptoms given below occur and powerful cleaning is not effective perform manual cleaning Dot drop out Dot displacement Ink drips Dragging dir...

Page 141: ...r cleaning into the cleaning liquid Doing so will deteriorate the cleaning liquid Never rub the print head surface nozzle surface If you use up the cleaning sticks or cleaning liquid contact your auth...

Page 142: ...Moisten the cleaning stick with the cleaning liquid IMPORTANT Be sure to use one of the included cleaning sticks 8 Clean the locations shown in the following figure Be especially careful to clean away...

Page 143: ...ail was present Move it by pushing the position indicated with in the following figure CAUTION When moving the print head carriage by hand be sure to push the specified posi tion Moving it by pushing...

Page 144: ...e finished cleaning move the print head carriage to above the platen Move it by pushing the position indicated with in the following figure CAUTION When moving the print head carriage by hand be sure...

Page 145: ...e approximate remaining time for the pro cedure is displayed on the screen The display shown below is an example 01 45 1 minute and 45 seconds CLEANING 01 45 When cleaning finishes the screen shown be...

Page 146: ...Missing blocks indicate dot drop out Collapsed or inclined blocks indicate dot displacement 6 If you have opened the front cover close it If no dot drop out or dot displacement occurs this operation...

Page 147: ...ing sticks and cleaning liquid used for manual cleaning contact your authorized Roland DG Corporation dealer or visit our website http www rolanddg com The print heads are components that wear out Per...

Page 148: ...g Before shaking wipe off any ink from around the mouth of the ink pouch If you do not wipe off the ink it may splatter when you shake the pouch tray When you have finished mixing the ink reinsert the...

Page 149: ...hite Ink 149 Damper Cleaning Method 149 Handling Severe Dot Drop out and Dot Displacement 152 Super Cleaning Method 152 Partially Restricting the Print Heads Used for Printing 157 Emergency Measure Cl...

Page 150: ...ns out during cleaning a CLEANING ERROR will occur and cleaning will stop P 194 CLEANING ERROR The ink pouch that you have removed can still be used in operations other than damper cleaning such as pr...

Page 151: ...WARNING Never place discharged fluid or ink near an open flame Doing so may cause fire CAUTION To store discharged fluid temporarily place it in the included drain bottle or in a durable sealed contai...

Page 152: ...RELATED LINKS P 152 Super Cleaning Method When Uneven Color Issues Occur with White Ink 3 Advanced Maintenance 151...

Page 153: ...ion only when ink discharge issues such as dot drop out dot displacement and uneven colors cannot be corrected even after performing cleaning using the other cleaning func tions normal medium powerful...

Page 154: ...6 If you have opened the front cover close it Handling Severe Dot Drop out and Dot Displacement 3 Advanced Maintenance 153...

Page 155: ...re difficult to interpret Check the results in a bright location changing your line of vision It is visible using the reflection of the light 7 Select the group of print heads to clean 1 Press or to s...

Page 156: ...physical distress IMPORTANT Do not store discharged fluid in a location where it is exposed to direct sunlight When temporarily storing discharged fluid in the included drain bottle do not store it i...

Page 157: ...apsed or inclined blocks indicate dot displacement 6 If you have opened the front cover close it If no dot drop out or dot displacement occurs this operation is finished Press FUNCTION to go back to t...

Page 158: ...zzle group used for printing 1 Perform a printing test for the nozzle mask Procedure 1 Load the media 2 Press FUNCTION 3 Press once and then press twice to display the screen shown below TEST PRINT NO...

Page 159: ...ver sion Select the appropriate group number to match the printing test results MEMO If the firmware version is 1 2 or later update VersaWorks to version 6 3 1 or later For information on updating th...

Page 160: ...damage defect free parts depending on the symptoms worsening the symptoms If you have any questions contact your authorized Roland DG Corporation dealer Procedure 1 Apply a large amount of cleaning l...

Page 161: ...Replacing Consumable Parts Replacing Parts for Maintenance 161 Replacing the Wiper and the Tray Pad 161 Cleaning the Wiper Tray 164 Replacing the Separating Knife 166 160 4 Replacing Consumable Parts...

Page 162: ...ructions Otherwise sudden movement of the machine may cause injury Required items Wiper Tray pad Tweezers Procedure 1 Press ENTER when the following screen appears TIME FOR WIPER REPLACE 2 Remove any...

Page 163: ...ure to discharge any static electricity 10 Replace the wipers 1 Detach the old wipers Using the tweezers unhook the wipers and then pull them up Using the tweezers to press on the hook in the hole on...

Page 164: ...ion it will not be possible to clean the wiper correctly 12 Press ENTER 13 When the following screen is displayed close the right cover CLOSE COVER R When the following screen is displayed again the w...

Page 165: ...shown below appears EMPTY DRAIN BOTTLE 7 Remove the drain bottle and discard the discharged fluid IMPORTANT When you remove the drain bottle a few drops of discharged fluid may come out of the machin...

Page 166: ...reams Doing so may have an adverse impact on the environment 8 Quickly attach the emptied drain bottle to the machine once more 9 Press ENTER After the DRAIN TRAY screen appears the screen shown below...

Page 167: ...ow MENU SUB MENU 4 Press once and then press several times to display the screen shown below SUB MENU MAINTENANCE 5 Press once and then press several times to display the screen shown below MAINTENANC...

Page 168: ...1 Tighten the screw Take care to ensure that the knife does not slip out of position at this time 12 Close the front cover 13 Press ENTER When the following screen is displayed again the blade replace...

Page 169: ...5 Troubleshooting Methods 168...

Page 170: ...table 171 Is the media loaded correctly 171 Are the settings for the PRESET menu item appropriate 171 The Media Becomes Soiled When Printed 172 Do the print heads come into contact with the media 172...

Page 171: ...ed out correction of the ink landing position MEDIA GAP ADJ The optimal adjustment value varies depending on the thickness of the media Set an adjustment value that is suitable for the media When furt...

Page 172: ...gh quality print mode and results may also vary greatly depending on the settings of your software RIP such as the color profile selection Select settings appropriate for the media you are using Is th...

Page 173: ...nk to drip on the media during printing Buildup of fibrous dust lint around the heads Ink transferred to the heads due to rubbing against the media If this happens clean the print heads manually We re...

Page 174: ...lengthy printing check the amount of ink remaining in the ink pouches Printing may also pause when data is not sent from the computer quickly enough We recommend not performing any other tasks with t...

Page 175: ...ESET menu item appropriate If the settings selected with the PRESET menu item are not suitable for the type of media printing may be ad versely affected Choose settings optimized for the media you are...

Page 176: ...Media Feeding Is Not Straight 177 Is the media loaded and set up straight and securely 177 Media Feeding Is Not Smooth 178 Is some other object coming into contact with the media 178 Is the media too...

Page 177: ...witch off the sub power and allow the platen to cool RELATED LINKS P 83 Adjusting the Ink drying Method Are the media heating system temperatures too high Set the temperatures to suitable values for t...

Page 178: ...ecurely Feeding is not smooth when the media is not straight or is tensioned unevenly on the left and right Reload the media RELATED LINKS P 27 Setup of Roll Media P 34 Setup of Sheet Media Media Feed...

Page 179: ...P 34 Setup of Sheet Media Is the media too thick Media that is too thick may not only cause an unstable feed but may scrape the print heads resulting in a malfunc tion Never use such media Are the gri...

Page 180: ...to take this into account RELATED LINKS P 74 Changing the Print Head Height Are the grit rollers dirty Check to make sure the grit rollers are free of buildup of foreign material such as media scraps...

Page 181: ...eet Media Is the media too thick Media that is too thick may not only cause an unstable feed but may scrape the print heads resulting in a malfunc tion Never use such media A Media Jam Occurs 180 2 Me...

Page 182: ...he temperature of the room too low 185 Cannot Separate the Media 186 Is the separating knife installed 186 Is the cut rail installed 186 Printer Cannot Be Operated from the Operation Application 187 I...

Page 183: ...ove If the heads still do not move carry out the following emergency response measure and then contact your au thorized Roland DG Corporation dealer Procedure 1 Switch off the main power and then open...

Page 184: ...left and right covers Is the top menu displayed Top menu W1100mm If the top menu isn t displayed output doesn t start even when data is sent from the computer To go to the top menu press MENU RELATED...

Page 185: ...network that the port setting for the software RIP specifies the IP address set on the machine that the settings have no typing errors and for other such problems RELATED LINKS P 118 Viewing System I...

Page 186: ...s set to OFF the media heating system will not warm up Set POWER under HEATER CONFIG to ON RELATED LINKS P 90 Switching Off the Print Heater and Dryer Together Is the temperature of the room too low T...

Page 187: ...e Separating Knife Is the cut rail installed If the cut rail is not installed you cannot separate the media If the cut rail is not installed open the left cover and then install the cut rail according...

Page 188: ...ion to select the printer that you will connect to Is the printer side Bluetooth communication normal The state of the printer s Bluetooth communication is displayed on the screen ENABLE The printer s...

Page 189: ...function turned on Check the Bluetooth status of the mobile terminal For the usage method of your mobile terminal refer to its us er s manual Is there a wireless LAN unit or anything else in the vici...

Page 190: ...D FOR WIPER 191 TIME FOR TRAY CLEANING 191 HEAD PROTECTION ACTIVATED 191 Error Messages 192 OPTION DRYER IS NOT CONNECTED 192 TEMPERATURE IS TOO LOW C 192 TEMPERATURE IS TOO HIGH C 192 CAN T PRINT CRO...

Page 191: ...ng edge of the media was detected during operation Press any key on the operation panel to clear the message Load new media EMPTY DRAIN BOTTLE This message appears when a certain amount of discharged...

Page 192: ...d pouch is empty Quickly replace it with a new TR2 cleaning liquid pouch RELATED LINKS P 49 TR2 Cleaning Liquid Pouch Replacement TIME FOR TRAY CLEANING It is time to clean the wiper tray After verify...

Page 193: ...rforming output without correcting this press ENTER At this time the crop marks and the portion extending beyond the printing area are not output To stop output stop sending data from the computer and...

Page 194: ...ion dealer AVOIDING DRY UP TURN POWER OFF The print heads were forced to the home position to prevent them from drying out Operation cannot be continued Switch the sub power off and then back on SET H...

Page 195: ...red on the display CLEANING ERROR The printer made an emergency stop for one of the following reasons Ink ran out during damper cleaning A pouch tray was pulled out during damper cleaning A pouch tray...

Page 196: ...6 Appendix 195...

Page 197: ...1 Removing the Media 197 Step 2 Circulating the Ink Only When Using White Ink 198 Step 3 Discharging the Wiper Tray Cleaning Liquid 199 Step 4 Securing the Print Heads in Place Using the Retainer 201...

Page 198: ...e clogging of the print heads When moving the machine keep it at a temperature from 5 to 40 C 41 to 104 F and at a humidity from 20 to 80 with no condensation Failure to do so may result in a breakdow...

Page 199: ...CIRCULATE INK 5 Press ENTER The screen shown below appears and then the ink circulation starts The approximate remaining time for the procedure is displayed on the screen The display shown below is a...

Page 200: ...Doing so may cause fire CAUTION To store discharged fluid temporarily place it in the included drain bottle or in a durable sealed container such as a metal can or polyethylene tank and cap the contai...

Page 201: ...G Never place discharged fluid or ink near an open flame Doing so may cause fire CAUTION To store discharged fluid temporarily place it in the included drain bottle or in a durable sealed container su...

Page 202: ...that was attached to the bottom of the machine during its installation Procedure 1 Remove the retainer from the bottom of the machine 2 Use the screw to secure the retainer in the position shown in th...

Page 203: ...achine is filled with TR2 cleaning liquid The approxi mate remaining time for the procedure is displayed on the screen The display shown below is an exam ple 01 40 1 minute and 40 seconds FILLING LIQU...

Page 204: ...2 Main Specifications Maximum Printing Area and Margins 204 Maximum Printing Area When Using Crop Marks 205 Media Separation Location during Continuous Printing 206 2 Main Specifications 203...

Page 205: ...ult settings 25 mm P 100 Set the margins C Width clamped by each media clamp 7 mm 0 28 in B C Actual margin value 1 D Max 200 000 mm 7 874 in E Max 1 615 mm 63 6 in When printing with the media clamps...

Page 206: ...from the maximum printing area when crop marks are not used by an amount equal to the crop marks A B A B A B A B Maximum printing area Printing area Crop mark A 12 5 mm 0 5 in B 10 mm 0 4 in Maximum...

Page 207: ...rom the computer the separation location on the media is as shown in the figure below A First page Second page Separation location Margin software RIP value A 75 mm 3 in Media Separation Location duri...

Page 208: ...S PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR...

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