Ricoh M281 Series, Service Manual

Page: 882 / 1003

IFAX Troubleshooting
D255/D256 FAX OPTION 48 SM
3.3 IFAX TROUBLESHOOTING
3.3.1 IFAX TROUBLESHOOTING
Use the following procedures to determine whether the machine or another part of the network is
causing the problem.
Communication
Route
Item Troubleshooting Procedures
General LAN 1. Connection with
the LAN

Check that the LAN cable is connected
to the machine.

Check that the LEDs on the hub are lit.
2. LAN activity Check that other devices connected to the
LAN can communicate through the LAN.
Between IFAX and
PC
1. Network settings
on the PC

Check the network settings on the PC.

Check with the network administrator
for the IP address. (Is the IP address
registered in the TCP/IP properties in
the network setup correct?)
2. Check that PC
can connect with the
machine
Use the "ping" command on the PC to
contact the machine.
At the MS-DOS prompt, type ping then the
IP address of the machine, then press
Enter.
3. LAN settings in
the machine

Check the LAN parameters

Check if there is an IP address conflict
with other PCs.
Use the "Network" function in the User
Tools.
If there is an IP address conflict, inform
the administrator.