Ricoh M281 Series, Service Manual

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Service Call 816-899
SM 6-63 D255/D256/M281/M282
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No. Type Error Name/Error Condition/Major Cause/Solution

Turn the main power OFF/ON.

Replace the HDD.

Replace the memory

Replace the controller board.

Fix the software
[0x5245]
Link up error
Link up transaction between Engine ASIC and Veena was not
completed within 100 ms.
Either one of following message appears on console if Link up
error occurs.
RESUME:PCI-Express bus ROOT_DL status error
RESUME:PCI-Express bus DETUP status error
"0x53554D45" -> Link up error
Also, error code "0x5245" and detail code ""0x53554D45" -> Link
up error" appears on operation panel.

Turn the main power OFF/ON.

Replace the controller board or the BiCU.
[0x5355]
L2 status time out
L2 status register between Engine ASIC and Veena was not
reached the target value within 1 sec.
Engine ASIC during operation was rebooted or shifted to energy
saving mode.
Machine reboots when SC23x, SC30x occurs.
If Engine ASIC is working when rebooting (or shifting to the
energy saving mode), L2 status value is not on target.
The following message appears on console.
SUSPEND:PCI-Express L2 Status Check Error
Also, error code "0x5355" and detail code ""0x5350454E44" ->
L2 status time out" appears on operation panel.

Turn the main power OFF/ON.

Replace the controller board or the BiCU.
[0x6261] HDD defective